FAIRTIQ Reviews

FAIRTIQ Reviews

Published by on 2024-11-07

🏷️ About: FAIRTIQ is a mobile app that allows users to travel on public transportation without the need to buy a ticket in advance or indicate their destination. The app charges the best available price for the journey once it is completed, regardless of how many times the user switches directions or changes between trains, buses, and trams. The app is available in Switzerland, Liechtenstein, Germany, and Austria.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
60.9%

👿🤬😠 Negative experience
23.2%

🙄💅🫥 Neutral
15.9%

~ from Justuseapp.com NLP analysis of 230 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Saves time and energy buying tickets

- Efficient and reliable customer service

- Adapts to the best ticket fare

- Offers a variety of price fares



Read 10 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Requires “share location always”

2022-05-21

It is hard to imagine what honest purpose it solves to require sharing location always not just when FAIRTIQ is being used.

If not an honest purpose, then it’s an intrusive and dark purpose. Deleting this spyware and finding another way to do what I have to.

Doesn’t matter what your privacy policy states. There is no forgivable reason to collect positon always. Uber doesn’t do it. No other app Does. None except this app. Figure it out.

Do like everyone else and share location only while FAIRTIQ is being used. Requiring my location ALL THE TIME for the less than 0.1% of the week I might use your app is Unforgivable.

I have a simple work around instead of turning track location on and off manually - don’t use the this app app. That takes no time. In fact, I’m much happier with that solution.

Location “Always” is REQUIRED

2022-06-22

I updated FAIRTIQ today and it won’t function at all. States I need to enable location access. Location access IS enabled as “While Using FAIRTIQ ”. And it still refuses to function. Great way to bypass baked-in iOS security - either grant full all the time tracking or don’t use FAIRTIQ .

No Apple Pay 😢

2022-07-23

Bummer at signup...

Thanks four your replay. How do you mean; expensive as in fees or to implement it? Straight from the Apple Website: “Are there additional fees to accept Apple Pay?
No. Apple doesn't charge any additional fees.

And f.e. stripe comes with built in support for Apple Pay… So no excuse there.

So not only do you not implement it, you also make fools of your customers? -2 stars…

Privacy

2022-08-24

Nice concept but FAIRTIQ won’t work with location tracking set to “While Using” although it is an option. I will remove and delete my account after my trip is complete.

Could be nice if only...

2022-09-25

Very good idea, but I couldn't use it as they don't accept Amex. Worse: they don't accept ApplePay. This is ridiculous not to use built-in payment options.

Confusing

2022-10-26

Certainly convenient, but not sure if I can trust in FAIRTIQ in terms of getting me the good fares.

Do not use blindly

2022-11-27

The concept of FAIRTIQ is really cool. Turn it on, get on a bus, train, etc. and get the bill at the end of the day, adapting to the best ticket fare.

The best ticket fare, really? Well, you better check that before, not to get bad surprises.

For long time, it existed only a few types of price fares for train in Switzerland, but now it exist half a dozen if not more. Specially, a new super-reduced ticket is available for specific trains, which you have to check.

I wrote to this app asking if their system would recognise when a specific ride offers the super reduced price and I got no answer. Which means no... As the super-reduced ticket is 50% cheaper, there is little chance you get the best price using FAIRTIQ.

So compare prices for the ride you are considering beforehand.

Super convenient

2022-12-28

FAIRTIQ has saved me so much time and energy buying tickets and worrying about missing catching a train because I haven’t got a ticket yet. Best Swiss app I’ve ever downloaded.

super cool app

2023-01-29

use it since two years. if there is ever a problem when recognizing the place you start or stop, they immediately give a feedback and correct it. customer service is efficient and reliable.

Das Beste seit geschnittenem Brot!

2025-01-03

Die App könnte aber noch schneller aufstarten.



Is FAIRTIQ Safe? 🤗🙏


Yes. FAIRTIQ is very safe to use. This is based on our NLP (Natural language processing) analysis of over 230 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for FAIRTIQ Is 72.4/100.


Is FAIRTIQ Legit? 💯


Yes. FAIRTIQ is a totally legit app. This conclusion was arrived at by running over 230 FAIRTIQ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FAIRTIQ Is 91.2/100..


Is FAIRTIQ not working? 🚨


FAIRTIQ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with FAIRTIQ? Post a Review




Features

- No need to buy a ticket in advance or indicate the destination

- Best available price charged for the journey once it is completed

- Works for trains, buses, trams, and boats

- Available in Switzerland, Liechtenstein, Germany, and Austria

- Can be used for all travels throughout VVO in Dresden, urban network of Flensburg, urban network of Göttingen, city of Halle, whole tariff community of Karlsruhe, tariff zone 010 and line 51 to Biederitz Weidenring in Magdeburg, whole German state of North Rhine-Westphalia, whole tariff community of Lörrach, Verkehrsgemeinschaft am Bayerischen Untermain, whole tariff community Central Thuringia, and Großwabe Würzburg in WVV and APG vehicles

- Can be used with all busses and trains for trips in the whole Vorarlberg as well as in the combi tariff with LIEmobil (Liechtenstein) in Austria

- Support team available for any questions or further information at feedback@fairtiq.com.

  Customer Service/Support
Developer:
Fairtiq AG

Contact e-Mail:

Website: