Contact CareLinx Support
Company Name: Sharecare, Inc.
About: Welcome to CareLinx by Sharecare
Whether you're a senior seeking assistance
with daily tasks, a family member searching for reliable support for a loved
one, a health plan member looking to use your in-home care benefit, or a caring
professional searching for fulfilling opportunities, the CareLinx app is here to
streamline the process and ensure peace of mind.
CareLinx is a nationwide,
trusted network of tech-enabled caring.
CareLinx Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sharecare, Inc.
Verified email
Contact e-Mail: support@carelinx.com
Verified email ✔✔
E-Mail: support@carelinx.com
Website: 🌍 Visit CareLinx Website
Privacy Policy: https://www.carelinx.com/privacy
Developer: Sharecare
3 Most reported problems 😔💔
App has so many bugs and communication is bad
by Alyn224
I have been working on becoming a caregiver for over a month now and am still far from starting the job. The process is excessively long and there is no communication whatsoever. The required classes do not work on I phone and my computer wasn’t compatible with the app. When I told them this they said they would send me a link to take the classes. This was two days ago and I have yet received the link. If you come across the same problem be prepared to be on hold for hours just to leave a voicemail and get a text message 24hrs after calling, if you are lucky enough to talk to someone real prepared to be blown off and get no follow up. I have spent so many hours trouble shooting these bugs it’s getting excessive.
Won’t use as they don’t understand clients
by Fthisnikcnames
Started to use the app. Reviewed some applicants. Most of them not qualified (required Spanish, they still applied even though not bilingual).
Initiated conversation with one applicant.
Got a call and then a text from an “advisor”. As I did not take the 2 calls, busy taking care of dad!, they blocked the app so that I could not communicate with applicants.
Fine! There are other more qualified apps ( now using Vmatch) that understand you don’t harass clients taking care of elderly parents.
Also all this app does is write a poorly written “add” to send out to people looking for a job. Theoretical background check which guarantees NOTHING, I know because I worked in HR. Unless you get an actual federal background check you have zero guarantees.
Not a good app
by Tennisfan1980
I started using this app to check in and check out for my mom to get her hours as a caregiver. Today I tried to check in and with my cell phone it says reload then when I tried to check in again it stopped working. I tried to call the company and they said they don’t have any care representative and they put me on hold. I just hang up and tried to check in on the website and it’s even complicated. Before I can move on with the check in process they took me to a page that says download the CareLinx app on Apple store or Google play. I just deleted the app on my phone they download it again and it’s work fine now. Please fix this glitch on this app
Have a Problem with CareLinx: In-Home Care? Report Issue
Why should I report an Issue with CareLinx: In-Home Care?
- Pulling issues faced by users like you is a good way to draw attention of CareLinx: In-Home Care to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CareLinx: In-Home Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CareLinx: In-Home Care.
