ShopBack app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
54.2%

Something else
29.2%

Connection
8.3%

Crashes
4.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ShopBack Problems 😠👌🔥

- Not allowed to withdraw cash back into bank account

- Didn't receive verification emails

- Receiving abundance of promo notifications

  7 Reported Issues: 😵🆘🛟🚨📢

Vincent
2024-01-23

ShopBack App cannot redirect to ZALORA App. How to solve this problem?

Kay
2023-02-15

I've had issues carting out of Nike website through the Shopback app. Whenever I try to make payment, the screen will go blank. Tried it on both Shopback app and Shopback on the browser with the same result. Emailed Shopback customer service but they are no help at all. Even told me to look for Nike to resolve it. MEGA eye roll. Isn't it their partner and the error occurred through the link on shopback app? How can they tell the customer to resolve it with their partner directly? Oh and they kept addressing me by an entirely different name for at least 3 emails until I pointed it out to them. The level of competency.....

Dianne
2022-10-08

Hi..When I click into the app, I get a blank screen and nothing shows up. I tried closing the app and restarting it but still a black screen. Also turned my phone off and back on but again still the same issue. Is there a problem with the app? Thank you

Henry
2022-09-02

When I click into the app, I get a blank screen and nothing shows up. I tried closing the app and restarting it but still the same. I tried to reinstall the app, now I can't sign in. Is there technical issue with the app?

Teresita
2022-08-04

When I click into the app, I get a blank screen and nothing shows up. I tried closing the app and restarting it but still the same. Is there a problem with my account ?

Faye
2022-05-14

Tried connecting to Zalora via ShopBack app but when I clicked on Zalora, it has a pop out “oops download zalora first….” When the app is obviously already downloaded. I tried using desktop browser and when I land on Zalora website, the shopback extension doesn’t turn green. I tried going via Shopback itself too, doesn’t work. Super weird cos iHerb etc all works IT’S JUST ZALORA…. For the longest time.

Karen Abelong
2022-03-23

I have a problem in my shopback app, it's not working to my phone i've tried to log in many times and refreshed my phone still no process please fix this i have available balance on my account and must widraw it, i need my money.

Showing 1-7 of 7

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Common ShopBack Problems & Solutions. Troubleshooting Guide

       


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About this app

Start your online shopping with this app to find the best store for what you need, and earn up to 30% real Cashback in over 2,000 stores. **Pro-tip: Install the this app Button on your Chrome web browser and shop online as you normally do. this app Button will fetch you the best Cashback deals and discounts with just a click.  We’ve got you the best electronics deals at Lazada, Shopee, Rakuten, Apple, Gearbest, Microsoft and lots more for the mobile phones, tablets, laptops, cameras and gadgets you can't live without. - If you love shopping online, you probably love a good bargain.  It's a win-win, and a great way to earn money when you shop online! - The best part about getting Cashback is actually cashing out, of course.  Available in Singapore and Malaysia. Not convinced yet? • TRAVEL: Choose from Booking. com, Agoda, Expedia, Klook and more to get Cashback on your flight, hotel bookings, and anything travel-related. • FOOD: Hungry?  Earn instant Cashback when you purchase Vouchers in the this app app and use it at your favorite Online or In-store stores.  Supercharge your rewards and earn extra Cashback when you pay with this app Pay at over 4,000 (and counting) stores. Available in Singapore.  Since launching in 2014, we’ve grown rapidly to become the top shoping reward site, not only in Southeast Asia, but also regionally. this app is available in Singapore, Malaysia, Indonesia, the Philippines, Taiwan, Thailand and Australia.  You can use this app Pay to pay at these places too! • RIDES: Get the best deals on your cab rides with Grab, Ryde, and more. • FASHION & BEAUTY: Love shopping on Lululemon, Nike, ASOS, Taobao, REVOLVE and more?  Cashback, promo codes, and coupon codes all help you save money, and you've come to the right place! - "What is Cashback? " you ask.  Pay in 3 monthly instalments with this app PayLater for your online and in-store shopping. No interest. No hidden fees. Just more flexibility.  Step 2: Choose from a list of vouchers, coupons and deals to be redirected to the partner’s site.  We’ve also been featured in numerous press releases by Tech in Asia, Yahoo, Channel News Asia, Business Times, The Star and many more.  Step 3: After 48 hours, your Cashback will be added to your this app account.  Step 1: Sign up for your free this app account and browse our partners to find what you love.  Get delivery from foodpanda and Deliveroo, groceries from RedMart and FairPrice, or make reservations to dine out with friends and family with Eatigo and Quandoo. (Psst!  Get your makeup, hair, fashion and beauty fix on this app! • ELECTRONICS: Want the latest iPhone? A Microsoft Surface?