Contact CQG Support
Company Name: CQG
About: CQG for iPhone is a high-performance app for professional traders
worldwide.
Easily view market data, access charts, and trade on international
exchanges, including CME (CME, CBOT, NYMEX, COMEX), ICE, Eurex, eSpeed, LME,
NFX, NYSE, NASDAQ AMEX and others, from your smart phone with this powerful,
easy-to-use app.
CQG Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CQG
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CQG Website
Privacy Policy: http://www.cqg.com/cqg-privacy-statement
Developer: CQG, Inc.
Can I trust CQG app?
Protect your data and wallet. We investigate the developer's website (Cqg.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
CAN’T PLACE OCO ORDERS
by Trrvtvtvrfef
For scalpers, this is not the best app to use. I like to move my Stop around the graph according to market movement, and this app won’t allow you to do that. When you place an order, it takes you to a different tab where you have to put down number of ticks for target and for loss then confirm, by then the market already moved. If they were to fix these issues, I would give 5 stars, but for now is more than enough.
UNUSABLE AVOID CQG
by David Cerf
For a mobile trading app this may be the worst one there. They use a tiny font that is difficult to see what price it is and has traded at making it almost unusable. It’s supposed to be a mobile app that you can readily see on your iPhone. Customer service is weak and despite the obvious and glaring flaw they are oblivious to fixing it. Very disappointing and one star is a fair rating.
This app lacks important features for trading
by Optionwhisperer
You are unable to have the chart and dome on the same page which makes this app worthless for futures traders.
They charge $.25 cents per contract each way and yet the app isn’t any good for futures traders.
Did I mention that this app is worthless for futures traders? I’m very unhappy with this app.
Have a Problem with CQG? Report Issue
Why should I report an Issue with CQG?
- Pulling issues faced by users like you is a good way to draw attention of CQG to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CQG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CQG.
