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Company Name: Missouri Higher Education Loan Authority
About: Missouri Higher Education Loan Authority is a world-class customer service in Chesterfield.
Headquarters: Chesterfield, Missouri, United States.
MOHELA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: webmaster@mohela.com
Website: 🌍 Visit MOHELA Website
Developer: Missouri Higher Education Loan Authority
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4 Most reported problems 😔💔
It is impossible to get a human on the phone!! I have created an account and it will say either "wrong SS #" or "wrong password". I have called and called.... NO customer service
So slow
by Mmmmmmjlkggbjddv
I am honestly never really write reviews before but this app and their website is absolutely horrendous. Nothing loads and I can’t access important information. I would never take a loan out with them again !
Horrible. Why FedLoan Why.
by Goshbecky
I don't understand.. Is the 'Remember Me' & 'Face ID' just a decoration? What's the point of having those options if this app doesn't even remember your login info...? It's the end of 2021 & you're telling me this app STILL doesn't have Face ID down? Get it together please..
What a hassle
by Dissatisfied User 100
I was recently transferred from Fedloan. I have found that Mejia has nothing but clunky and difficult to use. I have also found their customer service to be lacking. I wish that I could give zero stars.
Have a Problem with MOHELA? Report Issue
Why should I report an Issue with MOHELA?
- Pulling issues faced by users like you is a good way to draw attention of MOHELA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MOHELA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MOHELA.
