🏷️ About: Manage access to your home through your smartphone. Gate Smart Lock and app allow you to see who is at your front door every time the motion sensor is activated, respond to your doorbell, get real-time video of who is ringing you, interact via a two-way audio and provide access to guests via unique pin numbers.
We Investigate the app owner's website (Getgate.com), verify their legitimacy, and uncover hidden scams and complaints.
It seems that Canary has decided to no longer sell or support the Gate Labs product. App is no longer functioning
No fix for the issue with the battery telling me it’s low even though i just charged it, and now since iOS 12, despite updates and uninstalling GateSmartLock and reinstalling, it just get a black screen with audio when i try to watch a recorded motion video. you guys literally have one job. why is this so hard to fix?
Read the reviews, lots of issues no fixes. When are you going to start fixing all the problems? Make it work as advertised!
Bought this lock off of Indiegogo and it took forever to ship. One I received it I had nothing but problems. Keypad codes wouldn't work, people got locked out, camera feed was super delayed, battery was saying it was dead when fully charged, two way audio was horrible. Support was helpful initially and they even sent a replacement lock, but that one didn't work either. App was super buggy from the get go. Finally just chalked it up as a loss and bought a Nest Hello and Yale X Lock such has been so much better. Take my advice look elsewhere.
This lock requires so much work, its never going to be fully featured.
If you want to remotely unlock, some has to wake it from its sleep. Same thing if you want to remotely lock it.
The lock now requires a subscription service, for what used to be free. They should have tied in their video into HomeKit that way the video could be remotely accessed and saved on iCloud.
Auto Unlock is never going to be a feature on this device which almost all other smart locks have. This thing was all hype.
I purchased 3 locks and all 3 failed within one year. At first they functioned fairly well. As several months went by the locks would not retain a charge for even two days! One lock failed altogether. The company agreed to send a replacement. The replacement was never received. After multiple requests on my part and no response from the Gate company I had to replace the 3 locks. I would never recommend this inferior product. JLE!
This took forever to ship and she app is almost useless the notifications are super slow and it doesn’t even record things at the right time this thing is a joke if you want a good camera get a ring instead.
Notification of motion is slow... and sometimes does not happen.
Notifications of low batteries sometimes do not occur.
I don’t like that we now have to pay an additional fee to see the video!!
Video too slow to react. Audio sporadic. Taken away video storage unless you subscribe and pay. Never delivered on allowing you to lock/unlock door remotely. I would recommend you look at other products on the market.
So my new Gate smart lock has been installed for three days. Love the idea of this, but this morning I walked past the front door and noticed that it was unlocked!!! Last night I checked to be certain that my front door was locked.
What the heck!? Calling them now for tech support.
The lock itself is good and GateSmartLock isn't too bad for an initial release. The frustration I have though is there are way too many notifications being pushed, 99% of which are for motion detection when there appears to be no motion after viewing notice. My sensitivity setting is set to low and it's at least 15-20 feet from my door to the street. If there are development efforts to make sensitivity settings even lower, that would be ideal for houses that sit on a quasi-busy street.
The gate itself is great. The ability to assign individual pin’s is great. When it comes to media management it falls short. There is no way to select multiple files at once for deletion. Having to swipe left on every single file is tedious and time consuming. It’s would be great if you could select ranges of dates for deletion.
This is a great product with only one flaw, which may be due to my slow internet, there is a fairly large lag time between when someone is in range of the camera, and my phone notifying me, likewise, I “see gate” and it takes some time to view, so people are knocking again before I can connect. Otherwise I love the features!
I’ve been using the Gate smart lock for a few months and it’s made my life much easier. Love the all-in-one solution. I’ve been using one on my vacation rental for a few months and it’s made my Airbnb reservations much easier with giving temp access to the guests. The camera is super useful. I think that’s a major advantage over other smart locks out there.
Love having gate to get in and out of my hous easily and give access to friends and family from GateSmartLock .
I am so happy with my new lock and the security this lock offers.. I would highly recommend this to all my friends..
GateSmartLock is so easy to use as well.
Sincerely
Tracey
Love that I can let people in remotely! App makes it easy to create and remove codes and see activity from the lock
"Solid product. I can watch who goes in and out of my front door on my phone while I am away. Especially monitor my kids coming home."
Have been using for my business for about two months now. Easy to install...easy to use. Great knowing who is coming and going and able to control access from anywhere!
Great product with a great customer service!
Gate Smart Lock does not appear safe based on available data.
JustUseApp Safety Score for Gate Smart Lock is 2.3/100.
This assessment is based on our NLP analysis of 42 user reviews.
Combined with the app store average rating of 3.1/5.
Gate Smart Lock does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Gate Smart Lock is 102.3/100 .
This conclusion is based on analysis of 42 user reviews.
Gate Smart Lock and app allow you to see who is at your front door every time the motion sensor is activated, respond to your doorbell, get real-time video of who is ringing you, interact via a two-way audio and provide access to guests via unique pin numbers.
That means, no need to hide or share keys with cleaners, dog walkers, deliverymen, repairmen, guests, or anyone else, anymore.
Manage access to your home through your smartphone.
