Contact Gate Smart Lock Support
Company Name: Gate Labs, Inc.
About: Manage access to your home through your smartphone. Gate Smart Lock and app
allow you to see who is at your front door every time the motion sensor is
activated, respond to your doorbell, get real-time video of who is ringing you,
interact via a two-way audio and provide access to guests via unique pin numbers.
Gate Smart Lock Customer Service π’
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gate Labs, Inc.
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Can I trust Gate Smart Lock app?
Protect your data and wallet. We investigate the developer's website (Getgate.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems ππ
This thing is a joke
by Jnova
Bought this lock off of Indiegogo and it took forever to ship. One I received it I had nothing but problems. Keypad codes wouldn't work, people got locked out, camera feed was super delayed, battery was saying it was dead when fully charged, two way audio was horrible. Support was helpful initially and they even sent a replacement lock, but that one didn't work either. App was super buggy from the get go. Finally just chalked it up as a loss and bought a Nest Hello and Yale X Lock such has been so much better. Take my advice look elsewhere.
Poor quality product
by Joylee!
I purchased 3 locks and all 3 failed within one year. At first they functioned fairly well. As several months went by the locks would not retain a charge for even two days! One lock failed altogether. The company agreed to send a replacement. The replacement was never received. After multiple requests on my part and no response from the Gate company I had to replace the 3 locks. I would never recommend this inferior product. JLE!
EVEN WORSE than my last review
by Wilwith1l
No fix for the issue with the battery telling me itβs low even though i just charged it, and now since iOS 12, despite updates and uninstalling the app and reinstalling, it just get a black screen with audio when i try to watch a recorded motion video. you guys literally have one job. why is this so hard to fix?
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Have a Problem with Gate Smart Lock? Report Issue
Why should I report an Issue with Gate Smart Lock?
- Pulling issues faced by users like you is a good way to draw attention of Gate Smart Lock to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Gate Smart Lock customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gate Smart Lock.
