Stack app not working? crashes or has problems?

Stack Status

Last Updated on 2024-11-08 by Ketchapp

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Connection

20.0%

Crashes

20.0%

Not working

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Stack Problems 😠👌🔥

- Overwhelming number of ads

- No escape button after a certain amount of time

- Ads take up more time than playing the game

1 Reported Issues: 😵🆘🛟🚨📢

Stefan A. Borys

2023-07-18

Got a OnePlus 115g and stack will not open. Force closed and gave all permißions. Still does not open

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Common Stack Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Stack app on iOS and Android devices. Solve all Stack app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Stack iPhone Issues and Solutions

Stack iOS app crashes, not working, errors
Stack iOS app network issues
Stack on iOS has black/white screen

Stack Android App Issues and Solutions

Stack has errors/crashing/not working
Stack server network connectivity issues
Stack has black screen

Stack iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Stack app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Stack app crashes or not working on Iphone (iOS):

Close and restart the Stack app on iPhone
Update Stack app to the Latest Version for iOS
Uninstall and reinstall Stack iPhone app
Update your iPhone to the latest iOS version

Fix Stack on iPhone unable to connect to server/internet connection issues::

To resolve Stack network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Stack black/white screen (blank screen) on iPhone:

Follow the Stack iOS app troubleshooting guide Here →

Stack Android App Issues and Solutions

Fix Stack not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Stack app issues:

Force Stop the Stack App
1. On android, goto "Settings" » click Stack app. » click "Force Stop".

Update Stack to the latest version on PlayStore

Clear Stack App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Stack app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Stack.

Fix Stack unable to contact server/ Stack internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Stack » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Stack » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stack on android.

Solve Stack black/white screens issue on Android:

Follow the Stack android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ketchapp, developers of Stack.