C-Date Status

Last Updated on 2020-12-23 by Interdate SA

I have a problem with C-Date

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⚠️ Most reported problems ⚠️

Not working

44.4%

38.9%

Account

5.6%

Connection

5.6%

24 hour clock ⏰

Stuart Dunk 2022-08-20

It says “enter a valid email address” when setting up! It is a valid email address

Showing 1-1 of 1 reported issues:

Common C-Date Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve C-Date network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the C-Date App
1. On android, goto Settings » C-Date » click [Force Stop]

Clear C-Date App Cache and Data:
1. On android, goto Settings » Apps » C-Date » Storage » click [Clear Data] option. This clears both data and cache.
2. restart C-Date.

On android, goto Settings » Apps or Manage Apps tab.
Click C-Date » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto C-Date » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch C-Date

Contact e-Mail: service@c-date.com

Mar 16, 2025, 07:55 AM
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