DOWN Status

Last Updated on 2026-04-09 by Down, Inc.

I have a problem with DOWN

Are you having issues? Select the issue you are having below and provide feedback to DOWN.

⚠️ Fix Now in One Click

User reports:
No current problems

- Desperate people and self-centered people

- Harassment if you stop talking

- App hijacking FB accounts

- Trying to shove purchase down your throat

- People looking for something long term won't find it on this app

Kddddd1 2023-11-06

It is saying I have new messages from a match but when I click on them they arent there

Andrew Johnson 2023-08-16

It is saying I have new messages from a match but when I click on them they arent there

Showing 1-2 of 2 reported issues:

Common DOWN Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve DOWN network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the DOWN App
1. On android, goto Settings » DOWN » click [Force Stop]

Clear DOWN App Cache and Data:
1. On android, goto Settings » Apps » DOWN » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DOWN.

On android, goto Settings » Apps or Manage Apps tab.
Click DOWN » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DOWN » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DOWN