The Local app not working? crashes or has problems?

The Local Status

Published by The Local on 2023-10-24

Keep in touch with what's going on around Europe with The Local's free app.
The Local is the largest English-language news network in Europe.

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Common The Local Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Local app on iOS and Android devices. Solve all The Local app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Local iPhone Issues and Solutions

The Local iOS app crashes, not working, errors
The Local iOS app network issues
The Local on iOS has black/white screen

The Local Android App Issues and Solutions

The Local has errors/crashing/not working
The Local server network connectivity issues
The Local has black screen

The Local iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Local app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Local app crashes or not working on Iphone (iOS):

Close and restart the The Local app on iPhone
Update The Local app to the Latest Version for iOS
Uninstall and reinstall The Local iPhone app
Update your iPhone to the latest iOS version

Fix The Local on iPhone unable to connect to server/internet connection issues::

To resolve The Local network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Local black/white screen (blank screen) on iPhone:

Follow the The Local iOS app troubleshooting guide Here →

The Local Android App Issues and Solutions

Fix The Local not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Local app issues:

Force Stop the The Local App
1. On android, goto "Settings" » click The Local app. » click "Force Stop".

Update The Local to the latest version on PlayStore

Clear The Local App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Local app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Local.

Fix The Local unable to contact server/ The Local internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Local » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Local » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Local on android.

Solve The Local black/white screens issue on Android:

Follow the The Local android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Local, developers of The Local.

100% Contact Match

Developer: The Local Europe AB

E-Mail: [email protected]

Website: Visit The Local Website

58.06% Contact Match

Developer: The Local Credit Union

E-Mail: [email protected]

Website: Visit The Local Credit Union Website

About this app

Our entertaining blend of daily news and features has made The Local essential reading for five million readers each month. The Local is the largest English-language news network in Europe. Keep in touch with what's going on around Europe with The Local's free app. Alerts will keep you up-to-date when major news stories are breaking.