Contact Hong Kong Disneyland Support
Company Name: Disney
About: Download the official app for Hong Kong Disneyland!
Enhance your next visit
with an enchanting mobile experience. See approximate wait times for
attractions, browse the park map, see schedules and much more!
- Check Wait
Times: See attraction approximate wait times at a glance and make better use of
time in your adventure.
Hong Kong Disneyland Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Disney
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hong Kong Disneyland Website
Privacy Policy: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/
Developer: Disney
Privacy & Terms:
http://www.baidu.com/duty/yinsiquan.html
Can I trust Hong Kong Disneyland app?
Protect your data and wallet. We investigate the developer's website (Hongkongdisneyland.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Glorified map
by Wafao
Everything is all about QR codes in HK. You’d think it would be the same at HK Disneyland but it really isn’t. This app is just a glorified map and nothing else.
Can’t link tickets/passes to it.
Can’t order food.
Can’t link a DAS pass. They’ll give you a piece of paper that they sometimes stamp.
Can’t link photos to it. They have a separate app for that and it is not intuitive at all.
Nearly every option/link in this app will exit the app and open your web browser that directs you to the main website.
The Disneyland (Anaheim) app is so intuitive and really ahead of its time that it completely blows my mind how absolutely frustrating, useless, and behind on technology the HK Disneyland app is. Especially given how everything is so QR reliant in Hong Kong. A paper map is less frustrating and easier to navigate than this app.
China Disney hates Americans
by Anastasia_beaverhausen+
They do everything possible to not be helpful. They do not link external tickets. Do not take us credit cards. Do not let you in without passport (not normal for a us person to carry a passport). Phone battery rental is only for Chinese persons. They exclude Americans. It is insane how poorly Americans are treated at Disneyland in China!
Shut it down
by Ripped Off Very Mad
Half of 8 is down today. You may as well shut the rest of it. The rides are bastardized copy’s of rides that used to be good.
Go to universal instead.
Got ripped off today.
Have a Problem with Hong Kong Disneyland? Report Issue
Why should I report an Issue with Hong Kong Disneyland?
- Pulling issues faced by users like you is a good way to draw attention of Hong Kong Disneyland to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hong Kong Disneyland customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hong Kong Disneyland.
