Wellbeats Reviews

Wellbeats Reviews

Published by on 2023-06-12

🏷️ About: Wellbeats is a virtual wellness app that offers over 1,000 fitness, nutrition, and mindfulness classes for people of all ages, levels, abilities, and interests. The app is available only through an employer, health plan, multifamily community, or affiliated facility. It includes goal-based programs, healthy recipes, educational content, progress tracking, and scheduling features.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
70.0%

😎👌🔥 Positive experience
18.0%

🙄💅🫥 Neutral
12.0%

~ from Justuseapp.com NLP analysis of 1,969 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- I love the 20 minute sessions.

- Love all of the class options, good variety in type and length of workouts.

- Instructors are helpful and positive.

- Excited to try more classes.

- Wellbeats keeps me active and healthy in so many ways.



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Videos no longer Play

2022-05-22

Not sure what is going on today. I can preview any class but the option to start and play is gone on both my iPad and iPhone. I’ve closed the ap, deleted and re-added, and rebooted my devices. Help

Worst Fitness App Out There

2022-06-23

Please do yourself a favor and pass on Wellbeats. It crashes, doesn’t report a played video as watched, and… the content is boring. It’s like watching paint dry. No motivation or enthusiasm in the classes. Skip it.

Worst App - Glitchy!

2022-07-24

The classes seem fine but in the week that I’ve been trying to use Wellbeats on my phone, I’ve been able to watch only ONE video all the way through. Very glitchy! The video stops play but the sound continues. I have great WiFi coverage and have NO issues watching videos in any other app. Tried to download a video and even that had problems. So I’m done.

Videos don’t play with new update

2022-08-25

With this new update and “redesign”, I cannot get the videos to play. I can only preview them and add them to my favorites. Before I updated it, it was all working fine. Ow I can’t do anything. Very disappointed as I had to change my workout, and I was looking forward to working out to exhaustion with instructors motivating me.

Great workouts, awful app

2022-09-26

I liked that I could do programs with Wellbeats but the one I chose either deleted a class or the class won’t show up. I can’t finish the program because of this meaning I can’t enroll in any other classes. Every time I click on the program I’m enrolled in now to try and remove it Wellbeats fully glitches out and crashes. I’ve tried signing out and deleted Wellbeats and downloading it again and neither worked.

Poor update

2022-10-27

The recent update has screwed up our favorites. It will not load all the classes we had in the favorites. Can only view about half of them. The search feature is no longer as user friendly. Wishing for the old version. This major update has been a pain.

App is so glitchy

2022-11-28

It was so much more stable before the major changes. It’s a hard to find the saved classes. Images often do not come thru. It’s so disappointing.
Workouts are great, once finally found

Has great potential need more updates

2022-12-29

Wellbeats is offered by my employer. This is a really great start to get fit and look feel better . App still needs lots of improvement and UI changes.

Unusable

2023-01-30

Couldn’t even get through a 35 min yoga class, AirPlay function paused and lags in the video.

Update Glitch

2023-03-03

I was enjoying Wellbeats and was pleased with the variety of class offerings it provided. However, it took a while for pages to load. I just updated to the new version thinking this would help but now Wellbeats doesn’t even open, just starts and closes out without fully loading. Hopefully, the company is aware of this and is working on a fix quickly.

Love the exercise program but…

2023-04-01

Ever since the latest update my videos pause in the middle of the exercise. Problem only occurs when I am casting unto my tv. It’s really frustrating and it used to work perfectly.

The content is great and the programs are very effective, but I hope this can be fixed in the upcoming updates.

Crashes all the time ; stopped working on ipad

2023-05-03

Very nice context; but it stops working all the time; takes long to open the programs; crashes constantly. I have the latest update available. Im sure you are aware of these issues and you are working hard to fix it; so thank you!

I need help

2023-06-03

Have loved the workouts but with the update my challenge (second tab) is messed up and I can’t get to next activity or cancel or do anything with it. Don’t know if this is a bug that needs to be fixed or something I can do on my end.

Super glitchy

2023-07-05

I really enjoy the classes and variety this app offers but Wellbeats itself is driving me nuts. Each and every screen takes so long to load, it won’t always show I’ve completed a class when I have, and when trying to manually show I’ve completed it, the option to do that doesn’t always work. It instead just tries to play the class again. It gives me some kind of error message that I’m not enrolled and I can’t pause videos without tapping the pause icon 5 times... It’s just weird little things like that which I find so frustrating. Especially because I like the programs so much.

Awesome App; needs UI updates

2023-08-05

The videos range from easy to extreme, there is a ton of diversity in the workouts, and it keeps you in routine by having the Challenge options!

Wellbeats interface is a little wonky. For instance, when you start a Challenge and are on week 4, Wellbeats doesn’t save your position on that week and you have to scroll to that week every time. I also don’t like how it counts a “preview” as a view time or workout time. It’s small things like that... easy to look over, but it would be nice to have it fixed.

Working then started glitching- Updated Review!

2023-09-06

Due to gyms being closed, my unit suggested Wellbeats. Worked fine; then told me I need to login/setup with my military email. I did. Now recently I opened Wellbeats and it had me logged out saying session expired, weird but okay. Now I haven’t been able to search a class and my favorites aren’t there anymore; everything on every tab is just blank. I think it’s time to delete now.

Update: after the response from the developer, I tried reinstalling and logging in. Everything is still blank, nothing comes up when searching.

Update 2: I emailed the help desk and they were able to move my account. I logged in and I was able to see my favorite workouts that I saved from before as well as search for other workouts. I’m looking forward to using Wellbeats again.

Fantastic App until recent update

2023-10-08

Great programs, great challenges. Recent update made Apple TV not working. Only preview works on AppleTv. Not the actual class. Please fix this ASAP. Thank you

Great resource!

2023-11-08

Love all of the class options, good variety in type and length of workouts. Instructors are helpful and positive. Excited to try more classes!

Surprised how much I love this app

2023-12-10

When I saw I could use Wellbeats through my company, I was not interested. After trying it, I’m hooked. I use on my iPad and have no problems with it. Never glitchy, etc. I love the 20 minute sessions. I hope my company keeps this as a benefit option.

Keeps me going

2024-01-10

this app keeps me active and healthy in so many ways

Zero Stars

2024-11-17

I’ve recently moved to an apartment complex where they have this system installed and it has not been working for a few months now and no one can fix it!!! Terrible provider!!!

Terrible Signup Experience

2024-11-17

I signed up for an account and picked a monthly subscription. It ends up stuck in a loop where it charges you for the subscription but doesn’t create an account. I tried cancelling the sub and start over but same result every time. They need better QA. Don’t charge me a subscription until a) you actually create my account and b) verify my email (or phone number) to prove I am who I am THEN charge me.

Awful

2024-11-17

I signed up in a browser, then downloaded Wellbeats, used my login credentials I just created & was told the info was wrong. I know it’s right so I tried again & again. Nope. Now I’m locked out for 20 minutes even though I’ve used the correct login info. What a joke.

App keeps crashing

2024-11-17

After logging in Wellbeats crashes 90% of the time. The other 10% it crashes when I tap the search icon.

Glitchy

2024-11-17

Wellbeats used to work fine. I’d click on it and start my challenge. Now, every time I open Wellbeats , I have to sign in from the beginning. It’s somehow erased my entire history and profile. It’s pretty annoying and there’s no way to contact the developer within Wellbeats .

Didn’t even get to try!

2024-11-17

I was very disappointed in Wellbeats. I purchased the subscription and once accepted and charged, didn’t allow to create an account. Bummed!!!

Wish it didn’t kick me out

2024-11-17

Love the workouts and the idea behind Wellbeats but continually experience lots of bugs within Wellbeats . It locks up and kicks me out and sometimes the only way to fix is to delete Wellbeats and download again. It’s a real pain if you’re on a time crunch to do your workout.

Great concept, but not everything works

2024-11-17

I love the workouts when they work.

Now I’m having trouble logging on. Says I need an internet connection, but I’m connected.

So far so good!

2024-11-17

Like it so far! Looks like there are lots of options and the first workout I chose was pretty good. It would be awesome if you could “follow” or find friends on Wellbeats so you could motivate each other and see what everyone’s stats are if they chose to share.

Excellent!

2024-11-17

Love it! Tons of variety for my wife and I to work out wherever and whenever we have time!

Love new home

2024-11-17

I love the new home screen and being able to see how I’m doing with workouts front and center!

AMAZING

2024-11-17

Wellbeats is GREAT!!! Don’t listen to those mean comments! The workouts get you in shape and they’re motivating, so automatically 5 stars!

Love the class variety and convenience

2024-11-17

I can find options for any workout style. I love the ability to add favorites so I can quickly play the workouts I want at anytime 💪🏻😅

New update

2024-11-17

I love the new update. It can be really motivating if you let me because of the comparisons to demographics and global averages. I really like Wellbeats and how easy it is to get a workout in even if there’s not a lot of time in the day.

Wowwowowowow

2024-11-17

The best fitness app I’ve every had



Is Wellbeats Safe? 🤗🙏


Yes. Wellbeats is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,969 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Wellbeats Is 20.5/100.


Is Wellbeats Legit? 💯


Yes. Wellbeats is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,969 Wellbeats User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Wellbeats Is 34.1/100..


Is Wellbeats not working? 🚨


Wellbeats works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Wellbeats? Post a Review




Features

- Over 1,000 health and wellness classes in various categories such as yoga, strength, HIIT, cycling, recipes, meditation, injury prevention, cooking education, and mindfulness

- 30+ goal-based programs with a schedule to keep users motivated and on track

- 70+ healthy and delicious recipes

- Educational, family-friendly content from kids to seniors

- Progress tracking and personal recommendations

- Scheduling classes in advance and inviting others to join

- Downloading classes to play offline

- And more!

  Customer Service/Support
Developer:
WELLBEATS, Inc


Website:

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