Factiva Reviews

Factiva Reviews

Published by on 2022-11-21

🏷️ About: The Factiva iOS app, exclusive to Factiva subscribers, provides the information you need, whenever you need it. Stay up to date with access to thousands of premium content sources through custom alerts, newsletters, and newsstand.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
59.6%

😎👌🔥 Positive experience
29.1%

🙄💅🫥 Neutral
11.3%

~ from Justuseapp.com NLP analysis of 1,605 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Powerful alert system

- Wide range of news sources

- Good for tracking alerts

- Exciting potential for future development



Read 14 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Just Awful

2022-05-23

It takes multiple screen taps just to open up the Settings page, and even at that, I have to tap slightly off the ‘Settings’ icon just to get it to work, after tapping repeatedly. And I have a brand new iPhone, so it’s not my screen.

The login functionality via my company subscription is just terrible. Seems I have to request a link each and every time I want to log in, but each link is only good once for 8 hours. So if I log out of Factiva (staying logged in doesn’t seem very secure), I literally have to wait another day to log in.

All very frustrating. I would expect better from Dow Jones.

Terrible log in, layout…

2022-06-24

Log-in has never been seamless, Factiva keeps “forgetting” me

Functionality and user friendliness leave much to be desired

Of all the apps the one that really had to be made for ipad doesn't work on an ipad.

2022-07-25

1. Doesn't let you type your username and password on an iPad.
2. Tried working around it. Typed user and password in my notes copied them to the form. Factiva automatically turns the first letter of ID and pass into capital and turns out this is the first app in the human history that has case sensitive ID.
3. Tried working around that too. Decided to change the first letter of both pass and username to capital letters. Turns out this is the first app after the civil war that gives you the option to change your username and password but doesn't allow you to change it, by saying "you are not allowed to change your username and password"

Need an iPad app ASAP to take this useful tool to the next efficient level

2022-08-26

Welcome to the 21st century !
Thank you for your consideration to my request. Please send me the expected date of release

Poor service

2022-09-27

Search is very poor. I set up my daily search to receive email. The search is on fiscal risks of countries and receive news about obscure companies, even though I specifically selected the topic “sovereign” only. News sources are also suboptimal with most from local newspapers of little value. News is text only. This does not help when charts would help understanding or provide valuable data. Search is performed on news published the day before as if newspapers and journal would not publish continuously on line.

Full issue

2022-10-28

I would prefer to see the whole paper not excerpts decided by you!

Disappointed

2022-11-29

The user experience is very disappointing with Factiva. Why do old articles still appear days after reading them?

Connection problems

2022-12-30

Factiva keep tell me that it is having access problem even though my internet connection is done.

Welcome but crude

2023-01-31

It's very nice to finally see the return of the this app app for smart devices, but it is very crude and not really working reliably. Is it being maintained at all?

One can only hope that this is just the start. The save function is not working (yet) and some obvious missing functionalities are:

- Search!
- Landscape view
- Text size choice
- Alert settings

Excited to see how Factiva develops.

Great service but missing dark mode!

2023-03-04

Use Factiva a lot on commutes or when on the go. Dark mode would be much easier on the eyes than the plain white background. Better for battery life as well.

Bugs

2023-04-02

I’ve had Factiva for years and while the news is amazing, I still find Factiva has bugs. At least twice a month I have to delete and reinstall as I get the Try Again button.

DJNR has it all!

2023-05-04

My only beef is why assign so many subject headings to each article. Loses its utility.

Please develop dark mode

2023-06-04

Love the breadth of the news sources and powerful alert system. Would really appreciate a dark mode given the amount of reading I do on Factiva !

Thanks

Really nice app

2023-07-06

It is fantastic to track alerts



Is Factiva Safe? 🤗🙏


Yes. Factiva is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,605 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Factiva Is 32.8/100.


Is Factiva Legit? 💯


Yes. Factiva is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,605 Factiva User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Factiva Is 45.6/100..


Is Factiva not working? 🚨


Factiva works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Factiva? Post a Review




Features

Factiva is the world’s leading source of news, data, and insight, helping today’s executives make better-informed business decisions through its powerful search, alerting and research capabilities.

Premium content sources: Your Factiva subscription unlocks thousands of high quality content sources from around the globe, covering industry and region-specific news you won’t find on the free web.

Surface what you need: Search for news and key data on hundreds of thousands of public and private companies directly within the app, including stock price activity, financials, general information and key executives.

Search hundreds of thousands of companies to surface relevant news and data on the companies you care about.

Stay up to date with access to thousands of premium content sources through custom alerts, newsletters, and newsstand.

Personalized for you: Easily track highly specific news that is tailored to drive your business decisions while you’re on the go.

Scroll through your custom alerts, company newsletters, and relevant news in newsstand whenever, wherever.

The Factiva iOS app, exclusive to Factiva subscribers, provides the information you need, whenever you need it.

Save for later: Save important articles about your clients and industry to read offline, anytime.

Now, take everything you love to read from Factiva on the go.

Easily reach your users: Connect with your audience wherever they are.

With the Factiva iOS App’s simple and modern platform, administrators are able to more effectively reach their end users with essential business news.

Important note: You must have a valid Factiva ID and password to use this app.

  Customer Service/Support
Developer:
Dow Jones & Company, Inc., publisher of The Wall Street Journal.