FUSIAN Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FUSIAN
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit FUSIAN Website
Privacy Policy: https://www.fusian.com/privacy-policy
Developer: FUSIAN, Inc.
Can I trust FUSIAN app?
Protect your data and wallet. We investigate the developer's website (Fusian.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
New app links one card to your rewards account
by Numya B
The new app only allows you to use one credit card with your rewards. This was automatically linked to one of my credit cards; I can’t access the back end to switch it to a different credit card which I actually use more often. Users should have the ability to link the card of their choice to their account. Unfortunately I think I may need to start a new account to fix this issue.
Customer support in the app points you to the local store for help. This doesn’t seem like an issue they will be able to address.
Serious downgrade
by JasonTColumbus
The new update has removed the points / rewards system. There are no more status level (silver, gold, etc) and no more benefits for birthdays or special deals. There seems to be no point to this app anymore, might as well order in the restaurant (since this does not take long at all). Very disappointing and this has definitely made me less likely to be eating at FUSIAN going forward.
Can’t Submit an Order
by Ugaamaya19
Try as I might, I’ve not been able to submit an order through this app in months. I keep getting an error “special instructions limited to 128” but I’ve not written any and it won’t let me get past that error message. Profoundly frustrating.
Have a Problem with FUSIAN? Report Issue
Why should I report an Issue with FUSIAN?
- Pulling issues faced by users like you is a good way to draw attention of FUSIAN to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FUSIAN customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FUSIAN.
