Freshsales Reviews

Definitely recommend for Sales & Marketing professional who are constantly connected with your customers

I am encountering a number of different deal breaking bugs. One is that my application on the iPad is stuck in Landscape mode no matter what. Also, I can only scroll down so far on my lead list before I cannot see anymore of my leads. There is no option for another page of leads and my leads do not load as they do on the iPhone app. I was really considering purchasing a year but until this is fixed I am afraid I am not going to be able to.

Update: the bug has continued over to my iPhone. I am unable to scroll down my full lead list.

I purchased this software because I was able to utilize it on my computer and through Freshsales on my phone.

Unfortunately, Freshsales is sooo glitchy!! I’ve given it a few weeks, because we all know new software is always touch and go, but the fact that I can’t scroll down to finish reading an email without the email jumping up and down is ridiculous. I just wanna read my emails!! Please!!

We pair this with Freshcaller. I like the idea of things, especially when needing to work “on the go” and from my cellphone. When I make calls through Freshsales , a lot of times people say they can’t hear me and get frustrated and hang up.

Freshsales allows great control to navigate to the next sales function. Looks similar to web design. Quick response and ease of reading details.

One major issue, in leads if you click the mail icon we must choose the mail app to contact our prospect. I'm thinking of the web where the system is emailing not my mail app. Why here?

However that isn't the only problem when setting an appointment, and clicking on email at the bottom, it only allows the native mail app with no choice to use other mail apps???

Developer stopped me from continuing to use at this point.

Lots to like about the clean interface and I love the program overall. But functionality is greatly limited when I need to login to my computer to see messages/emails from my leads. Cannot see them in Freshsales . Maybe I’m missing something

First off leads should actually be contacts and contacts should be named leads.... so crazy that it’s that way.
When will this app add the business card reader .. it’s a must in the sales world so crazy that this still hasn’t been updated to have that feature.

Great app! Where is iPhone X support? How much longer are we waiting for that update?

Freshsales really doesn’t provide much value, as I can’t even see emails that my leads have sent. I mean, it’s great to see that messages are there, but beyond frustrating that I can’t view or easily respond to them through Freshsales . This is expected baseline functionality in a CRM app...

Need to support landscape on the iPad. When working remotely it is the most common orientation used.

It would also be nice if there was better contact and call tracking integration with the iPhone app.

It’s critically important to be able to receive a push notification when an SMS message is received. Otherwise, we can’t be responsive.

Wow... this app is better than Pipedrive, Nutshell, Base, Salesforce... You name it.

Amazing, clean functional app. So many useful features without being bloated.

The keyboard doesn’t even let you switch to portrait mode. Can’t access 75% of the keyboard. Trying to click on to use Google account, and the button doesn’t even work.

Mobile app is useless.

For me is useless since we have the phone service integrated and they don’t have that integration in Freshsales . Also, it does not works on iPad which is what most people use.

Just started crashing on iPhone 8. I open Freshsales and it crashes immediately.

After logging in to my account only a white screen appears.

Not made for our type of sales

Completely broken lots of bugs

this app is absolutely hands down the best Sales CRM I have every worked with. Very clean and easy to use. I can’t say enough good things about the CRM. Only thing that is missing here is the iPhone X Update and the webforms code has issues but the workaround for the forms issue is using zapier. Great software and app overall. Much easier then Salesforce or Pipedrive and I had my entire company on both and this app wins here! A+++++

This company is horrible. They lied to us to get us to switch and then we pay 400.00 to get started only to find out that it doesn’t do what we need it to. We paid for 5 users and we had 1 user building it out for 6 days and hit a dead end and we spent weeks trying to get them to refund us and they never would. We never entered 1 contact in the software. We never integrated it with anything. We never gave our team members the logins. We only just begun to setup. As far as we are concerned these guys are thieves and they don’t deserve to get an positive reviews. We will never recommend them to anyone. We will emphatically discourage anyone we meet to never deal with these people. We build our companies around doing the right thing. And these people do not have that same type of moral compass.

After logging in to my account only a white screen appears.

Completely broken lots of bugs