Freshworks CRM (Freshsales) Reviews

Freshworks CRM (Freshsales) Reviews

Published by on 2021-06-25

Freshworks CRM is a cloud-based CRM (customer relationship management). It comes
with built-in phone and email, event tracking, contact scoring, automation, and
integrations with a variety of apps. The Freshworks CRM mobile app for iOS
makes it easy for you to access your customer data...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Freshworks CRM (Freshsales) Reviews


  • By

    iPad application needs work

    I am encountering a number of different deal breaking bugs. One is that my application on the iPad is stuck in Landscape mode no matter what. Also, I can only scroll down so far on my lead list before I cannot see anymore of my leads. There is no option for another page of leads and my leads do not load as they do on the iPhone app. I was really considering purchasing a year but until this is fixed I am afraid I am not going to be able to. Update: the bug has continued over to my iPhone. I am unable to scroll down my full lead list.





  • By

    So many bugs!!

    I purchased this software because I was able to utilize it on my computer and through this app on my phone. Unfortunately, the app is sooo glitchy!! I’ve given it a few weeks, because we all know new software is always touch and go, but the fact that I can’t scroll down to finish reading an email without the email jumping up and down is ridiculous. I just wanna read my emails!! Please!!


  • By

    Good start, needs a few fixes

    The app allows great control to navigate to the next sales function. Looks similar to web design. Quick response and ease of reading details. One major issue, in leads if you click the mail icon we must choose the mail app to contact our prospect. I'm thinking of the web where the system is emailing not my mail app. Why here? However that isn't the only problem when setting an appointment, and clicking on email at the bottom, it only allows the native mail app with no choice to use other mail apps??? Developer stopped me from continuing to use at this point.


  • By

    Love Freshsales; need to see messages in app

    Lots to like about the clean interface and I love the program overall. But functionality is greatly limited when I need to login to my computer to see messages/emails from my leads. Cannot see them in the app. Maybe I’m missing something


  • By

    App needs some improvement on iPad.

    Need to support landscape on the iPad. When working remotely it is the most common orientation used. It would also be nice if there was better contact and call tracking integration with the iPhone app.


  • By

    Great app

    Definitely recommend for Sales & Marketing professional who are constantly connected with your customers


  • By

    Can’t view messages!?

    This app really doesn’t provide much value, as I can’t even see emails that my leads have sent. I mean, it’s great to see that messages are there, but beyond frustrating that I can’t view or easily respond to them through the app. This is expected baseline functionality in a CRM app...





  • By

    iPhone X

    Great app! Where is iPhone X support? How much longer are we waiting for that update?


  • By

    Amazing app. More features than most CRM's for FREE.

    Wow... FreshSales is better than Pipedrive, Nutshell, Base, Salesforce... You name it. Amazing, clean functional app. So many useful features without being bloated.


  • By

    iPad Version and phone integration

    For me is useless since we have the phone service integrated and they don’t have that integration in the app. Also, it does not works on iPad which is what most people use.


  • By

    App Doesn’t Work

    After logging in to my account only a white screen appears.


  • By

    Barely usable

    Completely broken lots of bugs


  • By

    Amazing UI But Need iPhone X Update

    Freshsales is absolutely hands down the best Sales CRM I have every worked with. Very clean and easy to use. I can’t say enough good things about the CRM. Only thing that is missing here is the iPhone X Update and the webforms code has issues but the workaround for the forms issue is using zapier. Great software and app overall. Much easier then Salesforce or Pipedrive and I had my entire company on both and Freshsales wins here! A+++++



A better way to Contact apps


You can now contact Freshworks CRM (Freshsales) customer service directly
via Email using our new site - AppContacter.com

Contact Freshworks CRM (Freshsales) directly


Is Freshworks CRM (Freshsales) Safe?

Yes. Freshworks CRM (Freshsales) is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 56 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for Freshworks CRM (Freshsales) Is 34.3/100.


Is Freshworks CRM (Freshsales) Legit?

Yes. Freshworks CRM (Freshsales) is legit, but not 100% legit to us. This conclusion was arrived at by running over 56 Freshworks CRM (Freshsales) User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Freshworks CRM (Freshsales) Is 34.3/100.


Is Freshworks CRM (Freshsales) not working?

Freshworks CRM (Freshsales) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with Freshworks CRM (Freshsales)? Report Issue

Leave a comment:



Why should I report an Issue with Freshworks CRM (Freshsales)?

  1. Pulling issues faced by users like you is a good way to draw attention of Freshworks CRM (Freshsales) to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Freshworks CRM (Freshsales) customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Freshworks CRM (Freshsales).


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