Computacenter’s NGSD mobile application underpins our ‘Enabling Users and their Business’ philosophy by digitizing the front end of your IT service desk, using an interactive and intuitive mobile app to ensure access from a range of tablets and mobile devices, anywhere at anytime.
Computacenter’s global service desk provides a unique IT support solution that no one else can match.
It’s intuitive and easy to use, delivering a truly collaborative and agile approach to managing user support right across the contemporary workplace.
NGSD gives you access to IT support and information through a range of self serve options.
We are digitising the front end of the support experience, whilst providing skilled people and globally consistent processes at the operational back end.
Computacenter next generation service desk is location, language, tools and customer independent.
• An application serving global and mobile IT users.
You must be a NGSD registered user in order to use this application.
No one else does this and offers it as an off-the-shelf, wholesale solution for customers to consume.
It integrates with multiple platforms enabling you to leverage existing IT investments.