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I can sum this game up real quick for you. The concept and mechanics of the game are decent. The falloff starts with the money problem. They call this game a “strategy” game. It’s about as far from that as possible. In fact there really is no strategy. It’s whoever has the bigger army wins. Usually this means whoever has paid more money because advancing is painful and slow. To make matters worse, advancing becomes almost impossible due to the “pay to win” players raiding your village as much as 4 times a day sucking every resource till it’s dry. Meanwhile you can do nothing but watch your village be sucked dry of everything because unlike most games with a ranking system. A level 60 in this game with thousands of dollars invested can attack a level 10 player and still earn just as much off the attack as any other player. They DO NOT care about the non pay to win players nor those just starting the game. Prime example of game Devs only caring about money. There is ZERO strategy. I am attacked daily by people 30 levels higher with as much as 100 times the troops. Not only do they have more troops but they are higher level. I sometimes kill as little as 50 of their 200K troops because the game is so unbalanced. So if you want your money to go into a greed app go for it. But know there is no such thing as care or empathy to new and average players. Just don’t even bother, this game isn’t even worth burning the occasion 2 min of free time you have.

This game is okay. You have the opportunity to meet new people and strategize. The biggest problem in my opinion is the fact that the game is CRAZY lopsided. A bunch of extremely powerful players who obviously paid their way to the top. There really is no way to get around it. It makes the game more stressful than fun, and considering the fact that the game is literally only determined by the person who put in the most money, I wouldn’t play unless you have pretty deep pockets. It would benefit the game if there was some sort of trap system or something that allows players who aren’t made of money to have a fighting chance. Maybe some type of trap that at least deters powerful players from wasting your money, which might actually make it slightly more strategic. Every time you start to progress some OP player comes and undoes everything you accomplished the last few days which is infuriating and makes me wanna stop playing all together again. Literally everything else is great, even support will help you with most issue within their control, and they are very patient and kind. However everything else is over shadowed by the fact that the game is almost unplayable without investing hundreds and even thousands of dollars. I get it you gotta make a profit, but with everything going on, not too many people have that type of money to invest in an app that is supposed to be fun.

The emergency maintenance that took place on 11/29 prevented me from logging on to reset my 7 day shield. The maintenance ended around midnight for me and the maintenance shield expired at 4am, both times that are in the middle of the night and completely unacceptable to ask a player to stay awake until. I’ve messaged IGG 3 times to get my troops, leader, and resources restored and each of their replies has completely glossed over it. They’ve just repeated that they have out maintenance gifts, but 600 gems and some speed ups aren’t equal to 30million+ might in troops. I’m less than a year into my computer science degree and know that bugs happen, but they should not significantly impact the end users, and if so, from a customer service standpoint, the impact should be corrected. I’ve spent way too much money on this game to not feel screwed by IGG for how they’re handling this. It’s ridiculous that they can just declare maintenance, lock you out for however long they’d like, but then make you deal with whatever happens. It’s also ridiculous that they won’t restore things back when it’s completely free for them. I never asked for a refund on anything, just that they give me back what I had before I was locked out. I know they have the capability too, it’s been done for several people I know before. So why they won’t is extremely hard to understand.