Contact Support

Здравствуйте, пополнила алмазы для событий «Штурман», но не получила токены.

please help me to recover my account

About afk problem. I have join in the game in mid game but how my credit points decrease by 12 . But my friend only by 2 to 8

Мошенник представился игроком команды onic путем обмана получил доступ к учетной записи в игре mobilelegends прошу помочь востоновить аккаунт так как доступа к нему нет был изменен аккаунт monton и проверочный код отсылается машеннику. Машенник представился под ником vonzyy.

Не понимаю что происходит:играю в млбб пинг в игре 16~20,но лагает так как будто 100+ что с этим делать не представляю.

мой аккаунт был взломан, я не могу его востановить, я обращалась куда уже возможно.. но они не принимаю мою заявку.. я прошу помогите мне..

My friend sent me diamond from livestream i did not receive and i wait for 15h now.

Мошенники преставились профессиональным игроком и обманом забрали мой аккаунт и прислали мне логин и пароль на заблокированный , прошу оказать помощь id 261017956 server 6224

Dear Mobile Legends Customer Support, My account has been hacked and the associated email address has been changed by the hacker. I can no longer access my account due to this unauthorized change. My Game ID is 1283153951 and my Server ID is 15214. The account was originally linked to my Gmail, Facebook, and TikTok. I am still able to access my Facebook and TikTok accounts linked to MLBB. However, due to the changes of Moonton email, I can’t access it as the second verification code is send to the hacker’s Moonton email. Please assist me in recovering my account and reverting the email change. Thank you for your urgent assistance. Sincerely, Joel Chong

Меня взломали помогите пожалуйста мой аккаунт Darksayder 63 уровень у меня

Зд

my account have been hacked by someone 😞

Im from Bangladesh and In Bangladesh server We are Having Some Issues that Says Reconnecting even when our Network is Smooth enough to play but still this Shows up in Game and Pauses our Game for Some Seconds even minutes, So Please Moontoon fix This Bug Or problem whatever it is, We have Hopes on you guys so please Don't crush our Hopes.

Я хочу убрать статус ученика и выбрать другого наставника

I played last night, the other night and the other night and I banned opponents and every time I do it my iPad always hangs or lagging.Now, the issue is I have played a rank. I was reported for intentional feeding unfortunately banned from Ranking with a Credit score of 97. How come? That’s not FAIR!!!! Why can’t I ban my opponents and there are no list of the people I ban, my blacklist is totally empty and my iPad always hangs. I get a lot of AFK issue when my WiFi works well good network yet always get. There isn’t any way to contact support easier kindly address this issue it’s too frustrating that I don’t report teammates who don’t score well and Moonton I have banned several people with almost same pictures same people with different names why can’t you see these why can’t you banned these kind of players using multiple accounts

my account has been connected to another email please help me

Я не знаю можно ли исправить или нет но у меня пинг поднимается на 200 когда я играю с друзьями а когда играю один то пинг 20-30 пожалуйста помогите

Today I recharge diamond for 195 twice and my money was deducted from my bank account but I don't get any diamonds

Can you appeal my account please I got ban for graphic ultra hack I won't do it again please fix it my email-pop3opkl@redacted Id-1242117220 Level-66 User name-y u t a I cannot contact help service cause I reset all please reset i will be grateful to

Взломали аккаунт мобайл легендс

I haven 't got my season rewards.

Я потерял телефон с аккаунтом. Это был твинк поэтому я зоздал для него отдельную почту, но сейчас не могу её вспомнить. Айди тоже не помню. Знаю что ник 'враад 2', а также что есть на аккаунте. Можно ли его восстановить. Не хочется терять тк донатил

Здравствуйте, уважаемый suport mobile legends bang bang, я сталкнулся с такой проблемой, получил бан за бездействие на сутки, причина у меня вылитела игра и я не смог подключиться к игре, пожалуйста помогите мне снять бан, я не хотел намеренно нарушать правила и подставлять команду, дайте мне шанс пожалуйста, мне очень нужна ваша помощь и понимание!

I am a committed and invested player of MLBB. I have put forth respectful measures of genuine currency towards my advancement within your game, & for the most part, I relatively enjoy the game. (Even though they should focus on in game balance much MUCH More) I would not invest as much Time, Effort, Money, Patience, or value into the betterment of my game skills, if I was simply intentionally Feeding as claimed by MLBB. so this accusation makes utterly "0" logical sense. Recently I have been receiving incredibly threatening in-game mail from you guys, (MLBB) accusing me of allegedly deliberately feeding to throw matches, amongst other outrageous, ludicrous claims. The amount with which I have personally invested from my life, into the enjoyment of the game is highly valued by me, and the aggressive manor of the threats you have been throwing at me, has caused me to be alarmed, enough to seek direct communication with you, so that we may address any/all of the issues brought to my attention, which I KNOW indisputably are False, in nature, aswell as quite disrespectful, and malicious in intent. I try Hard, and I Directly Value my Progress I invest in my advancement. Irrefutable proof of this is witnesseable in my financial value put forth, along with my daily attempts. Please respond to my grievance here, and allow me to express my position, to address the in-game mail threats, so that i can correct your deffective, busted failed algorithmic system youre company uneducatedly employees, so that your BS Threat mail can Stop. so I may be at ease and continue to play without worry of unjust punishment delt upon me, all because your company is deficient in how to utilize a proper algorithm that is fair.

dear montoon tolong bantu saya dan tim untuk un-banned akun saya kembali saya berjanji untuk tidak melakukannya kembali

Im zia Tetsuya from Philippines My account was banned they claimed i used cheat i don't admit it i sincerely didn't use any cheat please i would like to get my banned account back

Не заходит в игру

Account recovery.Unable to access ingame.

Dear sir, First of all thank you for all the hard work you've done to the game til now. somehow I entered the game and found my account has been banned !! Which is very choking act toward me, since I started the game eight years ago and my account is older then some of the employees. with all my respect, I hope moonton enterprise Don't ban players randomly and it's just a mistake and more then that it says because of cheating!!! How in earth is that possible ??? I tried to contact the mobilelegendsgame address email and no one is answering, I thought maby my account was hacked but my faction wich I use to play always with says no since the last game played was with them, I will fight til I get my account back and to hope that you will help me to do so. Looking forward to hearing from you,

My main ID : 1438037425 , Server : 15992 , Nickname : RamunRa . Games on previous 3 days was filled with intentionally afks , trolling , feeding and extremely toxic players on my matches I played . Not 1 , Not 2 but most of the matches I played . Not 1 , Not 2 but mostly 3 or 4 team mates were extreme to where a good and behave player would react and reflect of what they did to the rank games . Please Unbanned My Main ID . Look at matches before taking serious ban like this toward my ID !!! This is not fair !!! check the whole game before banning !!! Those who extreme were friends and I'm soloing the games . I got banned because those friends reported me instead I lodge my reports on them and none of them got through and none action taken towards them which is killing this game and making us the diamond spenders leaving this game for good !!! Now I'm really questioning myself if I wanna put money on this game or not anymore because of this matter !!!This is the worst of all the banned I've received . Those friends reported me together with fake reports and gotten me banned and I revoked the banned multiple times already !!! Now I can't revoke because of friends who's extreme in games reported me ??? Fix this damn system and fix the gaming community !!!! No wonder you're losing so much players throughout the years !!! You guys didn't take action !!! If my ID ban won't be revoke then I'll leave this game for good !!! No more top ups , No more Spendings , No more Mobile Legend !!! I didn't trust the internet review back then but now I , myself gotten into these problematic system glitch which isn't fair for players who reflect based on those extremists !!! Please Undo The Banned !!! If Not Sayonara Mobile Legend !!! I'll make videos on multiple platforms to promotes your system is broken and forcing good players leaving this game in a fast pace without even thinking !!! Fix It Please !!! I'll behave better after this !!! These are the times we get to meet good players instead of waiting another 7 days to meet with more extremists from your broken server !!! I've spend so much diamonds and this is what I got ? Omg this is so wrong . If any of the party friends decided to aimed for 1 particular player and they did is this what the community should have accepted and do nothing out of it ? Please fix this banned !!! Very much appreciated towards the kindness !!! I just converted from Honor Of Kings to here since May and started my official games on Sep . But now I'm kinda regretting converting from Honor Of Kings because of these matters !!! If my ID isn't going to revoke , this game is broken in all levels and you can say goodbye to all the healthy players all around the world because of these matters full of Extremists !!! Please Moontoon , Don't make my converting a regrettable and stop playing mobile legend . Just for the record , mobile legend is losing tons of players each years ... Fix the problems , Fix the community , Fix the systems , Fix the report system !!! Thank you Moontoon . 6 More days to leave Mobile Legend if not revoke !!! Thanks again !!! What would a healthy and good player do if all the matches Moontoon gave us are those who afks , feeders , trolling intentionally , extremely toxic players in all matches ? Would they reflect and react ? Went to their profile and commended don't troll , don't afk and don't feed !!! What about my reports after reports against those who did the extreme violations against the system yet not one were banned and still doing the same thing to other games and players ? Look at my games previous 3 days !!! Check and see if I'm lying !!! And check if they gotten any action ban or sort of !!! I'm the reflection of them and banned me !!! Regretting converted to Mobile Legend on such matters !!! Banned those who aimed by party consist of 2 - 4 and none one of them banned ? The power of partying bullying solo players eh ? Moontoon ? I don't even have the mood to play on my second ID anymore because of this banned !!! 6 days before leaving mobile legend if banned not revoke !!! You know what , I'll be leaving anytime at this pace coz I don't even wanna touch Mobile Legend anymore because of the unfair banned !!! Those who's partying 2 - 4 bullying a solo diamond player !!! Broken in all levels !!! Like we have the mood to spend if not revoke anytime sooner !!! Regretting getting into Mobile Legend and Spend money in here !!! NOT WORTH THE MONEY AND TIME AND EFFORTS AT ALL WITH THESE BANNED !!!

Hello, my name is Aiman ​​from Malaysia. I want to complain about my mlbb acc where it was banned by moonton on 1/1/2024. It says that I use cheats while playing but I never admitted it during my entire time playing mlbb. I have made many efforts to get the acc back on various platforms for example mlbb customer service and others ii. I would like to state that my mlbb acc has actually been hacked by another person from Indonesia, Central Java. This happened after I stopped playing at 12:30 p.m 1/1/2024 and I found that my mlbb acc had been hacked by that person at 1:30 a.m 1/1/2024. After that, when I go to log in to my mlbb acc, it continues to show that I am banned for 10 thousand days which is equivalent to 30 years. Because of that, I strongly request that mlbb and moonton take appropriate action. And I request very much that my mlbb acc can be returned. This is also very sad for me because I have been playing since season 3 and have spent a lot in the acc. If moonton wants proof, I can give it as a sign that I didn't cheat while playing mlbb and also the email I got when the person tried to log into my acc. Please...im begging you. I want my account back because this is very unfair for me!

Dear Customer Service My account has been hacked. Please help me recover. My game profile name Билгүүнт My game ID 551766676(3466) My account is on December 1, 2023 It was hacked between 2:00 AM and 9:00 AM. Thank you MLBB and Customer Service..

Dear Customer Service My account has been hacked. Please help me recover. My game profile name ɢɪᴏɴɪᴢᴢ✯ My game ID 178050958(2913) My account is on December 1, 2023 It was hacked between 1:00 AM and 7:00 AM. Thank you MLBB and Customer Service..

My mobile legends account was HACKED earlier. I'm here to some help I'm begging you please me

i have 4 accounts. each account has experienced the same problem. i keep getting kicked out the game then being loaded back in and when we are winning not even 2 minutes later registers as a loss. freezing. then the game kiks me and then I get afk's for no apparent reason. then you guys don't have an in game option to report a problem. on top of that you want me to apologize to others so I can shorten my afk wait?. ridiculous. you unjustly penalize without knowing what occurred. then your credit score goes down. it's unfair, and ridiculous. you guys need to do better. WAY better!!

In the clouds event there is a bug where I can't get relic it is stuck at 620 and it been 3 days and I still can't get relic I just want the event skin but I can't get it but other player can still get the relic even my friends but I can't please fix this bug Name NIGHTMARE DARKNESS

My name is Soharto Guro im one of your banned players and i really admit that i do mistake being curious about what is map hack, i only use the cheat twice or three times in brawl mode.im begging all of you to give my acces back to my account because i really love my account, i spent a lot of time, effort and money to my account and i promise that i will never ever doing cheat again and i wanted to buy the new CLOUD SERIES KAGURA SKIN in this season, plsss forgive me, i hope you will forgive me.Thank you. here my acc. info id #: ‪408172083‬ server: 3840 nickname: 丂ㅁH ﾑ Rゼㅁ

I accidentally login to an banned account, i cant log in to my previous account , pls send helps

I want to recover my mobile legend accound

My mlbb account has been disconnected with my facebook account Please help me out of my with my problem

My mlbb account has been disconnected with my facebook account please solve my problem

I just bin banned 4 days becouse i was afk cuple of time.. Im sorry but i was working in that time.. I need my account back and i will never do this again.. Please help me to unban my account 231348277 (4051)

Return my Credit ASAP.... Moonton Has Deducted Huge Amount of Credit absolutely For no Sensible reason!! Unable to play rank for 7 day!!!!! .... What's wrong With Moonton !!!!

ID 458741284 , Internet eeconnecting problem

My akaun is hack please help me please 🥺

i just want my ml account back coz this ones makes me happy i know i did some mistakes coz i used cheat on ban my account now i realize that it is not good to cheat because ut destroy the ml community i hope y'all forgive me for what i did i promise that i will not do any cheating eveer again🙏🙏 My id:988272793 Name blood shadow

By mistake I brought a m4 emote From shop ,so I want get my diamond back

may mlbb account has banned without no valid reason may mlbb account id 1145488315(11301)has banned please help me i want may account back

may ml account has banned without no valid reason please i need may account back

Please Aamon hero's Altimate recheck

My account was hacked by someone .I don't know what to do.I really wanna back my account.Id 15960310(2018).Please help me and reply back Sir.

My account was hacked by someone .I don't know what to do.I really wanna back my account.Id 15960310(2018).Please help me and reply back Sir.

Hello i send my friend on her stream an air plane she didnt receive it and i didnt receive my border either. My diamond is being deducted. Please give me an explanation.... My ID(17806941) Server (2021)

Dear Moonton, Hello dear MLBB team, I really cheated on MLBB Game. I accept this.In the game, I always buy diamonds and skins every month. Therefore, this will never be legal again Cheat and play. I promise I will not play the game with a destructive mind. Please forgive me and reduce the days when my MLBB account was banned. Sincerely, MLBB Player.Hi sir, please help me because my MLBB account has been banned. Please forgive me this time. I promise that I will not hack again. I always support MLBB. Dear MLBB,

They should add to redeem using google play balance

Hello Moonton I have great ideas for you about a new event for the game that many will like just give me the opportunity to show you that my ideas are great I already have the effects of each hero their returns to base, trail, appearance, dances among others, everything is finished I just need to show you my ideas so you can see that if they are incredible, I will give you more information in private I don't want anyone to steal my ideas it would be an honor to work with you and help you grow.

Hola Moonton tengo grandes ideas para ustedes sobre un nuevo evento para el juego que a muchos les gustara solo denme la oportunidad de mostrarles que mis ideas son geniales ya tengo los efectos de cada heroe sus regresos a base , estela , aparicion , bailes entre otros , todo esta terminado solo necesito mostrarles mis ideas para que vean que si son increibles , les dare mas informacion en privado no quiero que nadie me robe las ideas seria un honor trabajar con ustedes y ayudarlos a crecer.

Hello moonton good morning i have concerned to my account how can i fix simultaneous matchmaking to my account how can i fix or unban immediately i have many contacts and friends to my account and this is my daily routine I can't sleep thinking about my account please help me to fix or unban 😭

Hello moonton good morning i have concerned to my account how can i fix simultaneous matchmaking to my account how can i fix or unban immediately i have many contacts and friends to my account and this is my daily routine I can't sleep thinking about my account please help me to fix or unban 😭

My account got hacked and i want to recover it can you,PLEASE BACK MY ACCOUNT

I can't switch my account...please sir I want to back my account...sir help me sir please...I need my account

I recently recharged diamonds worth USD9.99 in my user ID-16866282(2019) the amount has been debited from my account but i havent received the diamonds yet my user name is Deranged進Huff. Please resolve it asap

By mistake my squad leader change. Squad no.4492928 my I'd no 346570210. If u I'm laying so chack my data my I'd no 346570210 i hope u understand.

My account got hacked and i want to recover it can you please help me

I lost my account please help me recover it thank you

Please help me to connect my old account

Sir my account 327920096(9135)has been stollen please help me to receive back my account sir

I friend MLBB from service customer. I inform I have problem with Matchmaking Resources 0,00% and I can not use Starlight. I pay for this. "is information - Downloading resources... It will be fully displayed when the resources are downloaded. " but is blockade! same other function IN "RECHARGE" AND SAME IN "DRAW" can you repair this? thank you very much.

Montoon is so fullish my account lost in February 9 and it's march 26 i have not get my account i reported 100 of times but no reply

hello my name is Andrzej Kowalczuk I am writing to you because my mlbb account has been stolen I am a very active player for two years I have been regularly investing in diamonds so I have managed to collect many heroes and skins so I really care about recovering my account I can prove that I am its owner and I have it Correspondence that the thief in which he himself admits to hacking my account, I am asking for help in this matter. LAWOK 244444430 (6091), this is my hacked account

Moonton won't help since they're busy counting their money they've earned so far...my account also got hacked and I even contacted the customer service but here I am with no account...I really needed their help for getting back my account but looks I lost all my hopes

I can't use my heros and play rank so i what too now why i can't use my heros and play rank

Account hacked. Now receiving a ban for cheating that lasts .. 30 years??!! Plz help get my account back. Put a lot of time and money into game. Part of my life. Plz help

Appeal - I been trying to communicate with MLBB but i am being completely ignored. I just want assistance if possible please no one gave me the chance to explain myself. Plz help!!

Moonton bakit ganun napakagago mo match making mo bulok tapos pag natatalo ung proteksyon points 97 imbest maging 100 98 lang binibigay mo king inaka!!! Tapos pag mag rereport ako ng toxic na kmpi 3cs lang binabawas mo pero pag ako ni nareprt ang laki ng bawas!!! Napaka kupal ng game mo tang ina!!!

Hi I had purchased a load of diamonds (6000) and I spent them on this aspirant event, the 10x draw said it was guaranteed to give me an epic or better that I didn’t already have, but on my 2nd or 3rd draw I ended up getting the epic skin hawkwatch which I already owned. I don’t know if this is an issue or a glitch but it felt like I wasted a lot of diamonds for nothing in return. I’m wondering how can I get something back for the diamonds that were basically wasted?

My Moonton gmail account is not mine it's my bf account he had given me when he was lived So,my account is lost please back my account. Please help me

Kredik ditolak.tp belian xdapat

i cannot open my account in ML sh*t i spent already a money in that game

I hereby forward to report about an issue regarding too much data consumption in game mobile legends since yesterday what actually happened to game it was not as it before it consumed too much data around 3-4 gb a day while playing around 8-10 games.I hereby wants to know is there any bug or faulty. Please concern about this issue. Hope you fixed the issue utmost.

Hi Moonton, I’ve been really sad because the game logged me out of my account with stuff I admired. If you can help me get my ID that would be really helpful. My username was Gacha cookie tuber (Really weird lol) But if so, can you please tell me if you found my ID and send it to me please? I really want my limited skins back, and money. So I hope this is not a lot to ask for, so please help me.

Played this game for a few years spending money on champs/skins/events. One weekend a minor got ahold of my phone and made gem purchases. I noticed a few days later and refunded the money. The game put my account at negative gems and frozen every single champ that I had bought prior. Pretty much made the game unplayable until they received their money back that a minor who can’t legally make a purchase gave them. I can understand the negative gem count. But to take back and freeze EVERY champion I bought over the last few years so I can’t play the game at all is absurd and makes me hate this game. Forcing someone to give you money back that you shouldn’t of had to begin with is just pathetic!

my account is stolen.plz help me.plz.)lz.plz

My account is lost but I'm sreach my account it is coming. My account user name = Shashank shekhar. My account server = 8217 My account level = 23 My request is please back my account 😭😭😭

Please help can i get back my account

Someone keeps getting into my account i changed my linked account , passwords and logout of all devices , i have 2 factor authentication activated and secondary password enable still someone can access my account. What kind of security is this. Cs is not help at all saying same thing again and again.

Montoon plss help me ..my account has been hacked ..i need my account back ..i hope you reply my chat ..#urgent

My acc was hack

Nawala po yung "switch character" button dun sa "Account" ng mobile legends ko. Dalawa po yung server ko sa iisang account. Di ko maswitch sa main account ko. Anu po nangyare? Dami ko na po gastos dun at matagal na yung account na yun. Pahelp thanks

My account has been banned for 30 days . without any notice I am playing in india from the apk because there game is not available on play store .I am playing this game sice 4 year .no problem is there than why now my account has been banned .. I earned diamond if my account is banned for 30 days all will be waste .plese help me unban my account ,if not than make it for 3 days . Account id - 674537088 Server-8672 Please un ban before the event end

I'm getting tired of people tower camping in ranked I'm in master rank and you still see people tower camping and when you report them the game just gives them a slap on the wrist but if it was a tournament people would get auto banned I don't see this behavior in ranked as okay or making someone look good it's noobish and low level skills can be seen from it if this is how the game is gonna be I'm done and uninstalling it and when I call someone out on it I lose 2 of my own points and a 2 hour chat ban yea nah not gonna fly with me

Mobile Legend In Game Customer Service Without Reply for 13 days please Reply me

Hello Moonton my Moonton have been hack Please help me moonton

moonton please help me back my hack acc

Customer service didnt respond me in 24 hrs please help me to back my moontoon account

I need my account back so I can log back in and play

Hello Mobile Legends support team, this is Junell Campo again, i just got hacked my account yesterday, how can i send all my communications? my ML name: ColoNeLL my account ID: ID: 293449218 (3577) / AG Admiral God's I saw this morning 27 September, 2021, that my account change the picture. what do i do please help, please please. Appreciate your soonest feedback. regards, junell campo

I haven't bounded my account and due to formatting of device I lost game data and after filling the form they take 2days to reply one single question and when everything is correct they give lame excuse

Dear MLBB, I play this game since season 2 and never do any hacking or cheating. My account has been ban for over 10000 days but i really dont know the reason for banning (it only say reason "other"). Please kindly reconsider and unban my accounts. I really dont do any bad thing before my accounts got ban. The only things i remember is i recharge 1025dia from diamond reseller from our country (Myanmar) the day before my account got ban. If u see my account you will see that i really dont have reason to chat for that 1025dia, i already used more money than that amount to this game. I will attach evidence regarding to diamond reciept from reseller, please kindly check that also. If buying from third party is illegal, i will not buy anymore later. Kindly give me one more chance to play my account. I really really love to play this game but now i cant play and feel so sad. I hope you can kindly think about my situation and unban my account. My InGame Name - мG мG кℓσυđ Id - 16402470 Server - 2020 Sincerly, Thiha Soe.

I cant play it says account error pls contact customer service please check thanks