ABOUT IMOU LIFE
Imou Life App is specially created for Imou cameras, doorbells,
detectors, NVR and other smart IoT products, committed to creating a secure,
simple, and smart life for everyone.
WHAT’S NEW
- Brand new UI for a better
experience
- Switch to mini card mode for clearer device display
- Create groups
of devices to easily monitor together
- Alarm message displayed on the
homepage
- Use the search box to quickly .
Are you having issues? Select the issue you are having below and provide feedback to Imou Life.
By kim jin woo 2 months ago
i can't resolve the messeage " device storage corruted"
By Shahira 3 months ago
I am having a problem with the imou ranger 2 camera. It stops working every once a day. What can be the problem?
By aa 4 months ago
camera cannot be moved via the app...it just moves an inch then freezes and have to wait for it to refresh then camera is back where it was...same thing every time
By Buk 6 months ago
Streaming error for cell 2, how to fix is it a sofware issue. Was working fine 3 days ago
By Dave 6 months ago
Yesterday camera was fine , could watch recordings from my phone, today I have streaming error - click to refresh which does nothing, loads of room left on the sd card. Please help
By Mycel Valbuena 6 months ago
The storage was corrupted
By Satveer 6 months ago
It says Streaming Error...and I am not able to view/see the recorded alert videos...
By Sabrine 8 months ago
My imou app doesnt give a notice when someone rings the bell. All of my notices are in the on position.
By mohamed 8 months ago
always on my android phone appear message said steaming error tap to refresh then buffering not complete
By sofien 9 months ago
Hello, I am trying to configure a new camera imou "Bullet 2 E " but when put a new card sd with 128gb storage i have an error message said "device storage corrupted" the sd carte is working fine with my phone.
By Ranbir Singh Johar 9 months ago
India is not shown in countries for setting local timings but Calcutta city in India is shown with which I could set my timings. Why India a big country not shown?
By Tom Jehn 10 months ago
Installed Queensland Australia. Camera shows steady green and smart phone has wi fi strength of 2 bars at camera site. When viewed on IMOU app it shows camera offline and a message "Device offline. Please check whether network connection and power status are normal". Have attempted to reset camera several times, but still will not work. Also camera does not record on SD card purchased with camera. Hope you can help as camera is installed for security reasons.
By Luz Ferrera 10 months ago
My app is not working I can login into Is said I have to go to settings but went I press on take out of the app
By ron reid 10 months ago
playback function is now working in reverse,it did worl normally but has now changed
By giampaolo cavalieri 11 months ago
my samsung galaxy A20 smartphone and imou life app cannot load.
By Heba 1 year ago
Its not recording detection anymore or sending a push notification about detection
By Tim 1 year ago
In the app menu where is says " more" l can't get it to open to set the correct time zone Appreciate any help thanks.
By Jim Gibbons 1 year ago
Hi, lmou LOOC keeps asking for customised encryption password, how do I find this?
By Oksana 1 year ago
Hello For a past couples day i can not view my past videos, receiving message:Streaming error. I checked my memory on memory card that i bought for this camera and i have half of the memory empty, so thats i not a problem. Please advise how i can fixed this problem.
By Jijo 1 year ago
I was facing the same issue. I had subscribed the 14 day trial.. it started working
By Dee Hargreaves 1 year ago
My camera keeps coming up streaming issue, click to reconnect.i have a strong signal so I can't figure out what is wrong.
By Beverley Harriman 1 year ago
My camera shows black and white mist of the time especially at night. Is it faulty? It also gets very hot
By Jozefien 1 year ago
For the last couple of days we keep getting the "streaming error" message. We have 3 camera's connected to the app, but only the one in the baby room is giving this error. It is still sending notifications, but I cannot watch live or view back
By PS 1 year ago
Streaming error. For few days now. What seems to be the problem? Any fix? Please help.
By joel adey 1 year ago
Hi, I own three Imou cameras and the notifications for one of my cameras keeps turning itself off so I can never get notifications for motion sensed from that camera. Also i would like to purchase a compatible doorbell camera to use with the Imou app but am stuggking to fiund one, please could you suggest one for me. Thanks Joel
By Rahul Deo 1 year ago
When open the human deducted video. It shows screaming error. How to resolve it.
By Kim 1 year ago
Will not connect to cloud during set up. I can't even use it
By Jamsheer 1 year ago
Email and Password is forgotten
By Linda Baxter 1 year ago
The camera only moves when panning round on my phone. It doesn't seem to detect any movement and stays in one position. Is this usual please or should it track movement?
By Dennis Morgan 1 year ago
Having streaming error one of two cameras. Have rebooted camera still does not work. Internet connection strong
By Brian 1 year ago
Hi there my camera has started lagging. It takes 30/60 seconds to notify me once some one sets it off. I have tried hot spotting and also reinstalled as your colleague advised via chat room. The problem is still there.
By Ale, Jabagat 1 year ago
There is a notice of subscription expiration.... What will we do for this....
By Chandrajeet 1 year ago
Time set nahi hai
By Mark 1 year ago
I have 3 LOOC IMOU Cameras that have been working just fine for 2 years until about a week ago. Now I just get streaming error even after rebooting and I cannot view any local data stored etc. I have even signed up for trial of their "Protect" system but that has made no difference. No response form their helpline.
By Digimarc Media 1 year ago
streaming error . can not view past recordings
By ResolvedStreamingIssue 1 year ago
Hi guys, I was having the same streaming error issue on both my Imou app on my mobile devices and on the app on my windows machine. I emailed Imou to ask for a fix but they weren't any help. They said "Please check the internet connect with the cam well if you used the sd card storage it will still recording even without the internet." What worked for me is the following: Go to the app > Device Details for the camera showing streaming error > More (right at the bottom) > Restart device > Confirm to reboot. The streaming error should now disappear. Hope it works for you all.
By James Daniels 1 year ago
Imou life was working fine on my Windows 10 laptop but now completely crashes when I try to run it. Can't even exit the program and have to use taskmanager to get rid of it. I uninstalled and reinstalled and it sort of worked OK the first time then went back to crashing every time. I have 3 ranger 2 cameras. It works perfectly on my Android phone.
By Digimarc Media 1 year ago
My app has streaming error
By Brian Cordery 1 year ago
Good morning, Can you help with streaming error. All seems fine when I am home, but when away from home error occurs. Also goes offline quite often. I have two Imou Bullet cameras
By Patrick chai yii min 1 year ago
streaming error
By Muneeb Ahmed 1 year ago
I have purchased IMOU Bullet 2E Outdoor Security Camera, after installation of IMOU app from Google play store and sign up giving my gmail address it is not working again and again verification code required..after giving of verification code i am back to sign up screen.kidnly tell me how to resolve this issue
By john pearson 1 year ago
camera “device offline” problem I am in the uk camera is in france! how to reset remotely?
By Sean murphy 1 year ago
Motion detected can't be viewed,it says no records,view live.
By dilargachew geberehiwot 1 year ago
Password
By Nijazi 1 year ago
Hi, I installed 4 Imou cameras connected to an WiFi, When i try to connect remoutly it says : Streaming error. What couses this error Thak you .
By Nuramirah 1 year ago
cannot view live. steaming error, tap to refresh. last working 17/5/2022. please help
By Levi Ann deseo 1 year ago
My imou cctv device light is on blinking green
By Derek Williams 1 year ago
My camera is not streaming from cellular feed
By gid 2 years ago
Finally got this working I downloaded a network scanner app on my phone to find the camera ip address then used my computer to log into the camera using username= admin password=safety code on camera the selected settings then video and changed sub stream to h264 640*480 vga now all works tried support no success my alexa show now shows the camera
By Vidhya 2 years ago
Streaming error. Any time offline mode. How to rectify
By zainab 2 years ago
streaming error . can not view live
By Julie Bree 2 years ago
Will not connect camera
By jack bauer 2 years ago
The imoulife.com website is displaying a server error
- Limited number of presets (upto 6 only).
- No continuous scrolling when looking at the camera history.
- Reloading from the beginning every-time when trying to scroll to see what happened a couple minutes / seconds later.
- Super slow and exhausting when switching cameras.
- Takes hours and hours trying to browse through when trying to find something on previous records.
Leave a comment:
Complete guide to troubleshoot Imou Life app on iOS and Android devices. Solve all Imou Life app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Huacheng Network Technology Co.,Ltd., developers of Imou Life.
Contact e-Mail: [email protected]
100% Contact Match
Developer: Huacheng Network Technology Co.,Ltd.
E-Mail: [email protected]
Website: Visit Imou Life Website
66.67% Contact Match
Developer: Huacheng Network Technology Co.,Ltd.
E-Mail: [email protected]
Imou Life App is specially created for Imou cameras, doorbells, detectors, NVR and other smart IoT products, committed to creating a secure, simple, and smart life for everyone. If you have any questions or suggestions, feel free to contact us! Thank you for your support!