Contact DOKODEMO Japanese Marketplace Support
Company Name: vega corporation Co.,Ltd.
About: Delivering Japan’s best-selling products worldwide! Official App of the
Japanese Marketplace "DOKODEMO". Our online marketplace sells everything
Japanese from medicines, supplements, skincare, cosmetics, electronics to daily
necessities, food and a whole lot more! Enjoy qaulity and innovation of Japanese
products from anywhere in the world.
DOKODEMO Japanese Marketplace Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of vega corporation Co.,Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Japan Online Shopping Apps Website
Privacy Policy: https://sites.google.com/view/japan-online-shopping/home
Developer: Online Shopping App Info
Privacy & Terms:
https://dokodemo.world/en/guide/article/57/
Can I trust DOKODEMO Japanese Marketplace app?
Protect your data and wallet. We investigate the developer's website (Dokodemo.world), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
I’m disappointed
by Love_noel
This app has such great potential. It allows products from Japan to reach consumers all around the world. But it has a many flaws. The app runs extremely slow, and randomly turns from English to Japanese. The shipping is outrageous. I wish they just had a standard amount for shipping instead of basing it on weight. (for example, standard shipping for all orders on Stylevana is 6$) they also do not have any promotions that allow free shipping if your purchase exceeds a certain amount. (for example, orders $50+ =free shipping) You should not have to pay the shipping from different sellers. Consumer shouldn’t have to buy directly from the sellers on DOKODEMO. DOKODEMO should be the third party between the sellers in the consumers. If DOKODEMO fixed these things I would happily buy from them, but until then I’ll have to take my business elsewhere.
Terrible customer service and product descriptions
by Manami Q
We spent over $700 on two rice cookers, food, and other products from the application to use in the USA. First it took over 3 months to get the shipments. When they did arrive the food was past its shelf life and had expired. The rice cookers were not designed to run in the USA. After going back and forth with “customer no service" they said we were stuck with two rice cookers we CAN’T USE AND CAN’T SEND BACK. We have been told that they don’t take phone calls for customer service. DO NOT USE THIS COMPANY.
Don’t use this app
by Yvonnefoolwong
If I have chance to pick 0 star, I will. I purchased some cosmetics from this website and disappeared due to transportation reason. I collaborated with them very well, after totally 3 month they told me I only can pick points. I didn’t get my money back and also they charge a lot for the service fee. DON’T USE THIS APP!
Have a Problem with DOKODEMO Japanese Marketplace? Report Issue
Why should I report an Issue with DOKODEMO Japanese Marketplace?
- Pulling issues faced by users like you is a good way to draw attention of DOKODEMO Japanese Marketplace to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DOKODEMO Japanese Marketplace customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DOKODEMO Japanese Marketplace.
