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I set up an account through the app, then the app asked me to log in to create my order. I then tried several times to log in, but each time it told me the information was invalid. I tried the “forgot password” button, but it couldn’t do that. Once I started ordering, the app was very slow and took a long time to load each screen. Halfway through ordering, I had to set my phone down to take care of something else. When I picked my phone back up, I got the loading screen again and all of my progress was lost. Then, when I was completing my order the second time, I tried to add a pizza. There was a pop up that asked if I wanted to add a sauce with it. I’m not sure what I clicked, but it added the sauce to my order without the pizza. This app really frustrated me. I like Pizza Ranch, but I don’t think I’ll be ordering through the app again.

Pizza Ranch is probably one of my favorite restaurants and I get delivery from them often. I’ve never had bad service or bad food but this app is absolutely worthless. For the past six months it only is able to get an order through maybe and if you’re lucky 8% of the time. It usually hangs up on verifying information after you’ve spent time entering your order. It just spins and spins. I’ve updated..deleted..re downloaded it..nothing works. It also makes you create a different account than on their website which is ludicrous. The website doesn’t work any better and In the end just call your order in, the staff are always friendly and want your business. I don’t know who is responsible for their app and website but fix it!

Website navigation works better to make a mobile order than the app by TEN fold! The app will display that the user doesn’t even exist, whereas you go the traditional website with your registered account and can order without issue. Way behind the curve with even a Gas Station that makes terrible pizza when it comes to online ordering. Developers and the Pizza Ranch Team must be extremely proud of their Continuous Improvement employees that are supposed to make jobs for both the customer and employee easier on this blunder!!!!