Contact App Store Connect

Contact App Store Connect

Published by on 2020-10-07

App Store Connect gives developers the flexibility to manage their apps on the
App Store using iPhone and iPad. View app statuses, manage TestFlight internal
beta testing, and monitor app performance and sales. You can even get
notificati...



How to Contact App Store Connect

App Store Connect Contact Information

Listed below are our top recommendations on how to get in contact with App Store Connect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact App Store Connect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Apple



Get Pricing Info for Apple

Contact Apple! Or Contact Support

Need help using Apple? Try their Help Center now!

Apple in the News!


Social Support and Contacts

Apple on Facebook!

Apple on Twitter!

Apple on LinkedIn!





A better way to Contact apps


You can now contact App Store Connect customer service directly
via Email using our new site - AppContacter.com

Contact App Store Connect directly



Common App Store Connect Issues


  • By TrailBlazer89
    1

    A monopoly where they act as lawmakers

    Apple’s review process biased. It’s opinion based and full of flaws. If reviewer wakes up in a bad mood they will find a way to reject your app, after all they only have a book of rules for you to obey by. If a reviewer is new, then your app will get rejected bc they are not properly trained and rather err on the side of the developer. If your app is complicated, then it will get rejected bc each time it’s reviewed the person reviewing has no context of previous interaction. It’s a monopoly and they act as the law. What they don’t realize is that this destroys small companies along with the lives of everyone that works there. We work 100+ hrs a week to make our app great for the users only to see a rejection notification for whatever reason they come up with. To give you an example our app was once rejected because we had “hidden features”. When we finally got a reply after weeks, we were told that they didn’t know where of what was hidden bc it was hidden. Well, neither did we. Shame on you Apple! Jobs is crying in heaven about how this company is being managed. Enough is enough.



  • By stephena8792
    1

    Extremely frustrating

    I sent my app in for review. I am using a stripe payment API which processes through my website for my customers to buy adpower credits. I am rejected partly because of minor issue with meta data clarifications, Which I am fine with. But, it seems I am being coaxed into changing my entire payment process I have implemented within the app. I am being urged to convert to Apple Pay. My developer told me I don’t need to, because we are using stripe payment apis processed through my website and not in the app. But it seems the only way I can clarify this is to wait on emailed responses. It would be nice to be able to speak with someone over the phone. But I’m waiting on email responses. Very frustrating. I have been told Apple Pay charged much higher fees. Why would I switch to Apple Pay if it will cost more money? Both are respectable payment processing systems. I will be very upset if I am forced to switch.



  • By Olоlо
    2

    No search by Territory and..

    There is no search by Territory in Ratings and Reviews, so every time I have to scroll a deep down to find needed country. I can’t check Rating and Reviews for current and previous versions. Say I pushed update v1.1 and how compare ratings between v1.0 and v1.1? There is no way to check that. There are AWKWARD filter in this app: by version: All or Current, which is doing basically nothing. When I set it to current version- nothing changes, I still see same numbers of ratings and reviews.




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Have a Problem with App Store Connect? Report Issue

Leave a comment:



Why should I report an Issue with App Store Connect?

  1. Pulling issues faced by users like you is a good way to draw attention of App Store Connect to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a App Store Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using App Store Connect.


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