Paramount HelpDesk Reviews
Published by MD Farooq Ahmed on 2019-04-09🏷️ About: SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see www.smartservicedesk.
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Features
* All essential Service Desk Operations for employees, customers and support agents: displaying, creating, responding, leaving notes, providing resolutions and closing tickets.
SMART Suite Mobile Apps, provides an interface to SMART Service Desk (see ).
- ITSM and SMART CRM Desk solution (see ).
* Integrates with SMART Workflow Engine, for ticket escalations.
* Managers can make approvals of service requests.
Customer Service/Support
Developer:
MD Farooq Ahmed
