Contact Kaltura MediaSpace Go Support

Company Name: Kaltura Inc.

About: Kaltura MediaSpaceTM is a market leading social video portal that empowers your
organization/institution with online video. Users can create, search, browse,
watch and share videos, video presentations, screencasts, and other rich media
content.

Rating 1.5/5

Votes 91

2024-09-17

Kaltura MediaSpace Go Customer Service 👿🤬😡😠💢😤

Kaltura MediaSpace Go Contact Information

Listed below are our top recommendations on how to get in contact with Kaltura MediaSpace Go. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Kaltura MediaSpace Go. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kaltura Inc.

Read 3 Customer Service Reviews 😭😔💔

1.5 out of 5

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Nothing has changed since previous reviews

2022-04-27

by Kt.vv1408

Some of the other reviews are over a year old, so I gave this app a chance to see if the issues everyone is describing have been resolved. It seems the app was updated a month ago, so they should have resolved these issues, right?

Nope. Nothing has changed. The only option is to copy/paste the url for the video you’re trying to watch, which is a waste of your time anyway because an error message pops up saying “failed to load data.” This app is literally pointless.

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I wish I wasn’t forced to use this

2022-05-04

by Speedsloth1

Half of the time I try to upload something it gets stuck on the “your media is being processed” screen. It’s often stuck there permanently, and there seems to be no pattern to when it will decide to upload a video or when it will give me that dreaded grey screen. What a frustrating app.

Can't load any videos in your domain

2022-05-11

by MilaanP

Don't bother with the app if your school has its own domain. Pasting direct links doesn't even work, literally the most basic feature. Opening from the browser also doesn't work. Pasting the link that comes with the "open in app" also doesn't work. Literally useless.

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Why should I report an Issue with Kaltura MediaSpace Go?

Pulling issues faced by users like you is a good way to draw attention of Kaltura MediaSpace Go to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a Kaltura MediaSpace Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kaltura MediaSpace Go.