Contact MantisX Support

For a little over a year, I used the original MantisX and there were never any issues. I upgraded to the latest and greatest model and have found it to be plagued with problems. While this newer device and software have useful recoil analysis and holster draw functions, I’ve found that I’ve been unable to use them as much as I’d like because there is always a crash of some kind. MantisX is very responsive and seems to stand behind their product, but there appear to be some major bugs and reliability issues. There are also data deletion issues. If you are able to get it to work, go to the webpage and download your data before it gets deleted. Overall it is a great concept, but it just isn’t worth contacting customer service every time I want to use it. While their customer service is superb, their latest product has left me very disappointed.

I have a older MantisX that worked just fine until I updated the app. Now the app will not connect to it. If you have an older MantisX do not update the app. If this is not fixed I have a $150 piece of garbage. Update: They contacted me and after asking a few questions they were able to fix the problem with an app update. The problem now is that they keep updating the app and the problem comes back and then they put out a new app to fix it etc. The MantisX is an excellent product. I think they just need to slow down and do better testing of app updates before releasing them. Thus the reason for only 4 stars.

App is super informative. I would like to see one thing still added. Integration with laser academy so I don’t need two devices. The ability to use both data points simultaneously would be great.