Contact PBS KIDS Games

Contact PBS KIDS Games Support

Published by on 2023-11-30

About: The PBS KIDS Games app makes learning fun and safe with amazing games featuring
favorites like Daniel Tiger, Wild Kratts, Donkey Hodie, Alma’s Way, and more!
Play hundreds of free educational games designed for your child and watch as
they learn with their favorite PBS characters. Your child can play and learn
with PBS KIDS in English and Spanish thanks to familiar faces like Alma, Cat in
the Hat, and Curious George.

How to Contact PBS KIDS Games Customer Service/Support

PBS KIDS Games Contact Information

Listed below are our top recommendations on how to get in contact with PBS KIDS Games. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact PBS KIDS Games. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PBS KIDS

100% Contact Match

Developer: PBS KIDS

E-Mail: [email protected]

Website: Visit PBS KIDS Games Website

71.43% Contact Match

Developer: PBS KIDS

E-Mail: [email protected]

Website: Visit PBS KIDS Website

More Matches

Get Pricing Info for PBS Kids
Contact PBS Kids! Or Contact Support
Need help using PBS Kids? Try their Help Center now!
PBS Kids in the News!

Social Support and Contacts

PBS Kids on Facebook!
PBS Kids on Twitter!
PBS Kids on LinkedIn!

Reported Issues: 4 Comments

4.3 out of 5

By Jenny

2 years ago

PBS Kids The Cat in the Hat Knows a Lot About That games are seeming faulty. Volume not working but you can see the characters' mouths moving. Full screen sometimes messes up page loading & vice versa. Sounda-pa-looza is one that isn't operating correctly, along with Arcade Escapade. There is no easy contact us/contact support on the site which is also weird. How can you reach out to whomever is either maintaining the site or working on it "regularly?" if there is no contact us or the FAQ redirect redirects to a page that doesn't do anything with the pbs kids GAMES not the tv shows.

By Seanofw

I hate this buggy app with the fire of a thousand suns

On some of our iOS devices, this app has no sound, and on some, it crashes frequently. It works (usually) on my wife’s iPhone, and (sometimes, crashing often) on my iPad, and (sometimes, crashing a lot) on my old iPhone; but not at all on my brand-new, fully-updated iPhone. Reboots, toggles, settings, reinstalls — nothing fixes it if it doesn’t work: Take it from a programmer that this app is just *buggy*. The sound issues are widely reported online and have been for *years*; I wouldn’t expect them to be fixed soon. If I could rate this app zero stars for all the screaming fits it’s produced in my household from preschoolers who don’t understand why their games won’t work, I absolutely would. Don’t install this; you’ll be glad you didn’t.

By Yourfucjingmother

Could be so much better

This app is so close to being awesome, so I’m sad to give it such a low score. The app has a lot of really great individual games. But there are so many silly things holding back the app as a whole. 1. I can’t figure how to access adult settings. Other reviewers have mentioned some kind of menu for adults, but I can’t find it on iPhone or on iPad 2. I should be able to download every game if I want to. My iPad has plenty of unused storage space. Even if I can’t have or don’t need every game available from this app, I should at least be able to choose which one gets deleted to make more space. Right now the app automatically removes the one that was downloaded the longest time ago. There are some I want to keep available at all times! 3. The app should have the games sorted by age level. Some are for toddlers, some are for preschoolers, some for kindergarten, etc. I shouldn’t have to test every game so extensively to know if it’s appropriate

By adonutgirl

Disappointed with continually having to re-download games

It seems that the frustrations I have with this app are the same ones that parents were reviewing about a year ago - losing downloaded games at random and having to re-download. I have set the space allowance high on purpose to supposedly not have this happen, and yet whenever I have updated the app we lose games, which is super frustrating for my five year old and me as well, especially as we live in a remote place and don’t have the best internet access all the time. On top of this issue, the interface is such that when scrolling through the games my child often accidentally clicks them which begins the downloading process, which can not be stopped! We currently have over thirty games attempting to load which have been going nowhere for weeks. If I was able to at least pause some of the open downloads we might have some success but I have not found any way of doing this. My daughter and I loved this app at the start but it has become so frustrating she barely chooses to play on it now. If these issues were fixed, this app would be very highly rate in my opinion, but with the current issues, it’s only mediocre. If I’m missing something that fixes these problems, please let me know.

Have a Problem with PBS KIDS Games? Report Issue

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Why should I report an Issue with PBS KIDS Games?

  1. Pulling issues faced by users like you is a good way to draw attention of PBS KIDS Games to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PBS KIDS Games customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PBS KIDS Games.

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