Contact HOMER Support

by Ldysnr

I first saw this app through a Carter’s shipment ad and installed it on my daughters iPad to try (There should be a trial period according to Carter’s ad, may be 2 or 3 months) We tried the entire day (because this would be her first app, so she insisted quite a lot) but this app was never opened so I found another one for my daughter. I had no idea how much this app or what would be the trial term, but since we tried all day that day and could not be successful, I just gave up. Today I realized that this app is making me pay a monthly fee of $9.99 since two months😳 We have never opened the app, never been able to use, even for once, and paid all those money! My suggestion to all future customers would be to go to their settings and cancel their subscriptions in case that they will face the same problem as we do. Apple chat support warned me that it is not enough to delete an app if it is a subscription even during the trial period. Sorry I am not an insider since I have never been able to use the app but I also don’t believe that I am the only person who faces a such problem so wanted to warn you all.

by Jennatrix967

We love this app so much, we’ve had it for almost 2 years now and my kiddo absolutely loves it and has learned so much and I love as a parent that it grows with their knowledge. So if you happen to have an intelligent child that learns at a higher level than their age group, it doesn’t stop or stunt their progress like other learning apps that keep them in their age groups regardless.

The cons to this app is unfortunately as of late, now that their trying to “fix bugs”. My kiddo hasn’t been able to successfully get into his learning for the past 2 months and our annual plan is supposed to renew here soon so I’m not sure if to keep it or not as we haven’t been able to use it and has been starting to feel almost like a waste. :/

Please fix these issues as soon as possible, my kiddo has been working so hard on his learning outside of this app but with his adhd this has been the best method we’ve found so far that he can hyper focus with and stay up with his skills and not fall back.

by Concha Tu Mare

I understand that this an application and the developers would like to get what they put in, but how sick is it that you will charge for education instead of investing in someone’s life free of charge just to have the satisfaction that someone learned through your work. I’ve been a teacher for a very long time for young learners. I still don’t like the idea that if I download a GAME it’s all free..I download EDUCATION oh, I have to pay. I don’t live in the states, I don’t make dollars, and I sure as HELL don’t think ANY parent should pay to teach their kid their ABCs. Here’s the thing, I’m not paying for an app that just tells me it’s great. You have subjected education to only those with affordable incomes that can benefit you. Even though I can’t be one of those parents for my kid, my kid deserves educational apps as well. And IM SO SICK of seeing that every child educational application has a fee. IM DONE with the greed of the world that they only see MONEY! I hope you rot with your app money.