Supla app not working? crashes or has problems?

Supla Status

Last Updated on 2024-10-15 by Sanoma Media Finland

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

66.7%

Crashes

33.3%

problems reported in the last 24 hours

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Have a Problem with Supla? Report Issue

Common Supla Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Supla app on iOS and Android devices. Solve all Supla app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Supla iPhone Issues and Solutions

Supla iOS app crashes, not working, errors
Supla iOS app network issues
Supla on iOS has black/white screen

Supla Android App Issues and Solutions

Supla has errors/crashing/not working
Supla server network connectivity issues
Supla has black screen

Supla iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Supla app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Supla app crashes or not working on Iphone (iOS):

Close and restart the Supla app on iPhone
Update Supla app to the Latest Version for iOS
Uninstall and reinstall Supla iPhone app
Update your iPhone to the latest iOS version

Fix Supla on iPhone unable to connect to server/internet connection issues::

To resolve Supla network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Supla black/white screen (blank screen) on iPhone:

Follow the Supla iOS app troubleshooting guide Here →

Supla Android App Issues and Solutions

Fix Supla not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Supla app issues:

Force Stop the Supla App
1. On android, goto "Settings" » click Supla app. » click "Force Stop".

Update Supla to the latest version on PlayStore

Clear Supla App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Supla app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Supla.

Fix Supla unable to contact server/ Supla internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Supla » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Supla » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Supla on android.

Solve Supla black/white screens issue on Android:

Follow the Supla android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sanoma Media Finland, developers of Supla.

Verified email

Contact e-Mail: [email protected]

About this app

Kuuntele samassa sovelluksessa kaikki suomalaiset äänikirjat, isoimmat podcastit ja suosituimmat radiokanavat. Voit kuunnella äänikirjoja missä tahansa ja milloin tahansa offline-käytön avulla. Rentoudu komedialla, jännitä dekkareilla, unelmoi rakkauskirjoilla tai uppoudu syvällisempään äänikirjaan. Tuhansia äänikirjoja koko ajan päivittyvässä kirjastossa. Lähetä palautetta Suplan somekanavissa tai sähköpostilla palaute@this app. this app on Suomen monipuolisin äänikirja-, podcast- ja radiopalvelu. Uutuudet ja suosituimmat äänikirjat.