iParkit Garage Parking Reviews

by PeteDog3899

I downloaded iParkitGarageParking so that I could save money parking in a garage that advertised an express pay price of $10 for the day instead of the usual $20. It did not work any of the 3 days I had to park in that garage so I ended up spending $60 instead of $30. I work construction and carry a lot of tools and often change locations daily so I try to park close to my workplace so I thought iParkitGarageParking could save me money. I have emailed support 2 times and have heard nothing back. At this point I do not recommend wasting space on your phone to have iParkitGarageParking .

by FffffffffffUuuuuuuuuuuuu

I will light your spot up until you refund my money. Reminder… My card is attached to iParkitGarageParking… I entered and when I left it failed. The garage attendant eventually let me out and I haven’t been able to use it since. I have contacted the company multiple times. It is clear they farm out their customer service, because I have gotten multiple auto responses that have not resolved my MAJOR issue, which is I got charged $95 because no one resolved my issue. I can do this all day. Fix it.

by Unsatisfied_customer!

I was very excited to try iParkitGarageParking. It worked great but there is a lack of explanation on how payment works. Don’t prepay for your parking because you will still pay for any unused time and they will not refund you any money. There were no clear disclaimers stating this so unfortunately I overpaid and it defeating the purpose of using this.

On top of this, it took me several tries to actually reach someone in their customer service department. They are not quick to respond!

by Radkelly

Had an issue after a recent update - app went straight to a reservation instead of just paying to park as I go. I was charged for a 3 hour reservation I couldn’t use because I was trying to park overnight- sent an email to report the problem and have been ignored. In other words- too bad we will just keep your money.

by BenR16

Having parked in their garage I was excited to see an app to allow me to reserve parking and to pay by phone when leaving.

But with all the different stores and organizations getting hacked and customer info getting stolen I don’t want to provide credit card info that could be at risk to hackers.

Just ask me for my credit card and/or method of payment when I’m ready to leave —just like I do now when I insert my parking ticket for a credit from a store for parking and then the payment machine in the garage.

Might be a great app I’ll never know because I’m not leaving my credit card info when too many places customer data is breached from lax cyber security.

by CharityGooden

iParkitGarageParking hasn’t worked since downloading it glitches and i can’t get to my actual account without iParkitGarageParking closing every time which is not like the website or the customer service of this company is even better. I’m having an issue with my monthly parking all all I’ve gotten is a phone attendant yelling at me, the actual attendant at the garage shrugging his shoulders and emails/ voicemails falling on deaf ears. So yeah, when has it actually worked?

by JoeTheArchitect1697

I’ve had nothing but a terrible experience parking with this company. Both my car and my girlfriends cars were damaged by lot employees, and refunds for not being able to park in full lots have never been processed. Customer support has basically ghosted me, and I’m extremely upset. I’d rather walk next time than drive my car and park with this service.

by Stephysnow9

Since last update my app opened scanned to park this am and then has since “killed” itself and will not reload with every technique used. Hopefully it will work soon so I can exit the parking garage. Other than this issue iParkitGarageParking has been smooth and easy to use.

by Rumpelman

I tried to register, but when it asks for information like license plate or credit card number and I go to another app to look up/copy the information, when I come back to iParkitGarageParking, the registration has somehow been cancelled forcing you to start over. I gave up after this happened twice.

by Macktay

App has way too many glitches for being an app needing to be used to get in and out of places USING iParkitGarageParking . App will all of a sudden close out while you are attempting to log in. I purchased a monthly pass; and then was not able to log into my account again to access my monthly pass and i had all of my correct info. Just a horribly made app.... great concept; poor execution.

by K.06sjav.57

Like other people are describing, iParkitGarageParking is so finicky. If you get out of app to look for any other info filling out registration it exits and just makes you start over again. I saved all my info (license plate, name etc) and for some reason it didn’t exist and I kept having to redo it. iParkitGarageParking gives a discount on parking which is worth 3 stars but I can’t give more due to the user experience driving me nuts.

by CrystalLakeGal

The first two times I used iParkitGarageParking , in Chicago’s theater district, it was wonderful. The third time my confirmation could not be read by the garage machine; because I was holding up the line of cars, I had to take a ticket...I had to find a parking garage attendant for an assist and help to fix the ticket and my confirmation. I’m reluctant to use iParkitGarageParking again.

by MoriHon

Have had to re-download iParkitGarageParking 3 times. It has twice simply brought up the green screen then not advanced. Also, tried to reset password once. Was told instructions were emailed to me and they were not.
Very clunky app but better than using SpotHero, who screws garage owners and parkers, equally.

by House_plant

You can skip doing business with this garage company. They jacked their rates 60% a few weeks back and using their reservation feature no longer qualifies you for a discount. They eliminated their competitive pricing advantage and no longer differentiate from any other low service parking lot.

by LostBoyZeph

I had to find the parking reservation 4 times, and it had multiple error messages on the checkout screen for my parking reservation. I REALLY hope it did not charge me THAT many times, if it did, I will be in contact with customer support ASAP!

by Silly4

Well everything was smooth going in but unfortunately there was no tickets to grab that it tells you where you parked and if you are not from downtown and are in a hurry you will likely forget , there was 2 parking garages ,one the gov center one and 4th st ,well I went to wrong one and I could not find my car the garages look identical so I’m walking up and down 8 floors to only realize there I m in the wrong garage! LOL so I get in my car on way out and my scanner won’t let me out thank God for whomever was behind the help desk she was kind and helpful and I finally got out of Minneapolis ufda

by Chris Gores

This is a great app so you can prepay and not deal with tickets or mess with your charge card at the pay station jugging briefcase, etc.
However, I couldn’t find docs in iParkitGarageParking that explained how it works until I took a chance and tried it. Then I saw all the details.
I’ve been reserving parking while stopped on the ramp entering downtown, and yes I know that’s still illegal mobile use. But I don’t like the short 15 min grace time, getting stuck in traffic even on my 20 drive to work is very likely. And it says you need to make a res (assume updates too) 5 minutes before entering.

by Colin.Stalter

Works great at all of their garages. So much better than spot hero so you don’t have to guess the timing. Also normally cheaper than even spot hero.

by NaNa522

I love the convenience of ticket barcode scanning - no hassle with having a paper receipt - just scan & go - account billed automatically. Schedule parking a snap and price is very affordable. Thank You Parkit!!
CynShane

by Gkulek

iParkitGarageParking is easy to use. You don’t have to hassle with paying each time you park.

by Brewcitybelle

I haven’t been able to use iParkitGarageParking yet for its intended purpose because every time I try to search the venue I need, it crashes. I want to delete my account but it won’t let me remove my debit card that I linked to it with the initial setup. I would not recommend iParkitGarageParking at all.

by Sus1675

Used this once and never again. Scanned in fine. Had trouble scanning out. Machine kept telling me I never scanned in. Finally got someone to assist me and she was able to let me scan out! A month later I get a bill for $419!!! My initial scan times out or something after 10 days and charged me for the entire time!!!!

by TCFBankAppSucks

iParkitGarageParking actually charges more than the iparkit website. To purchase a spot using the website it was only $4, using iParkitGarageParking it was $30, when I didn’t use either of them, and just got a ticket and parked for 1.5 hours, it cost me $35. Do not support these crooks by using iParkitGarageParking. This is a racket.

by Graet

The user interface needs some work. Not super intuitive, action buttons are not properly labeled or sized. Time selection wheel does not match the text in another field. I had to scroll to 8:30am in order for 9:30am to register as my enter time.

by BigCatsLeftTit

iParkitGarageParking is great when it actually works. I try to update my account by going to “account settings” and it takes me straight to the garage page. I try to book a reservation and it sends me to the express rate page. A lot of bugs and freezes. Need an update on iParkitGarageParking and need it now.

by GJSZ

Difficult to use on iPhone. Often need to restart several times before I get a transaction to complete. Pricing is unpredictable. Interaction is complicated- slide on one page, tap icon on another, tap anywhere on still another page.

by Jhann915

I was unable to pay with my preferred card and had to pay with Apple Pay (Am Ex). Not sure why this happened.

by Tmarie3321

Chris in Pittsburgh. Was amazing. Helped us out when we new nothing. In town for a convention and new nothing about the parking. Customer service A+

by Mangotini

Very easy to use on first try!