Contact ActiveFit Support
Company Name: Advanta Health Solutions
About: ActiveFit® is a healthcare app used by health plans and other sponsors to track
and reward physical activity. ActiveFit records steps walked and visits to
more the 30,000 fitness facilities nationwide using geolocation and beacon
technologies.
ActiveFit Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Advanta Health Solutions
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ActiveFit Website
Privacy Policy: https://www.advantahealth.com/privacy-policy
Developer: Advanta Health Solutions, Inc.
Can I trust ActiveFit app?
Protect your data and wallet. We investigate the developer's website (Advantahealth.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Horrible
by Ruth_1979
Not tracking my steps, accurately have tried several times contacting customer service in order to solve the issues. They blaming the Health app. I have tried resetting the app uninstalling and reinstalling my Apple Watch and nothing has work the days there are days where I did 12,000 step the app shows 6000 average, this app doesn’t work and I can never get credited for my steps. The app doesn’t work properly. Customer service doesn’t help. I personally I feel the app is ridged, set up so you don’t get credit for your
Malfunctioning
by Dr. 240
The previous version of this app was ok. It took a bit, but it finally synched steps my Apple Watch through the Health app for our insurance incentive program. No matter what we did though, her watch would not synch. We used a third party app that, for some reason, connected, but never gave her full credit for her steps. She often would have to take 12,000 or 13,000 steps for it to register as 10,000.
We updated over the new year and now nothing works. Nothing synchs. It says I’m connected, but no data comes over.
Like others, we were waiting for the update. One came, cut it didn’t address the failure to synch with Apple Health or Apple Watch.
Fix it. Do better.
Fails to function with latest update
by East Pa
Forced to App Store to load the latest version and now stuck in loop from App Store to app only allowing to go back to App Store for update or cancel out. Looks like I’ll be out of last weeks effort and who knows when new update will be fixed to work properly.
Junk!
Have a Problem with ActiveFit? Report Issue
Why should I report an Issue with ActiveFit?
- Pulling issues faced by users like you is a good way to draw attention of ActiveFit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ActiveFit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ActiveFit.
