ClinicalKey Reviews

ClinicalKey Reviews

Published by on 2024-12-02

🏷️ About: ClinicalKey is a clinical search engine from Elsevier, a world-leading provider of scientific, technical and medical information products and services. When every second counts, ClinicalKey knows what clinicians need: fast answers built on trusted evidence.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
37.3%

👿🤬😠 Negative experience
31.9%

😎👌🔥 Positive experience
30.7%

~ from Justuseapp.com NLP analysis of 64 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Lots of current, evidence-based information

- Quick and intuitive to use

- Nice interface

- Access to textbooks

- Great on-the-go resource



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

2.4 out of 5

Poor execution of an incredible resource

2022-06-04

Is anyone paying attention to ClinicalKey anymore? I noticed the last update was a year ago.

The resources in this database are incredible, and I find the information to be easily readable and well laid out. However, I keep getting booted out while using ClinicalKey . And, furthermore, it is not easy to get logged back in since I have to go through the institutional login route.

Please update and simply ClinicalKey!! I really want to love ClinicalKey and rely on it, but you’re making that difficult for me.

STOP LOGGING ME OUT

2022-07-05

Publishers like Elselvier are exactly the ones driving people to pirate and not pay. My institution pays for my access and for some dumb anti-user reason, they decide to log you out every time you close ClinicalKey to satisfy some idiotic internal “security” requirement. You will have a better user experience if you download the PDF - I’m not advocating for piracy but I shouldn’t have to pay to be treated like a criminal.

No books

2022-08-06

Clinical key in itself is great, but ClinicalKey doesn’t have access to the material (ie books). Looking at reviews, this apparently has been a problem in the past. Not a lot of confidence that ClinicalKey is reliable or even useable. Bummer, it could be so great.

Can’t even login. Worst app

2022-09-07

this app has good content. But ClinicalKey doesn’t let you use any of it. Can’t even login consistently

Issues

2022-10-08

After latest app update, it worked well for several months. Over the last several days, ClinicalKey will not open, I’ve tried to delete and re-download several times, but after one use, ClinicalKey won’t open. And this last time, most of my access to books and such were restricted.

Needs automatic bookmarking

2022-11-09

I would use ClinicalKey much more if it would allow me to pick up exactly where I left off reading rather than having to click through to the chapter and then scrolling around to find the section I need. Any other e-reader app I've used has this feature. Please fix this issue!

Third Party users

2022-12-10

I have online access to clinical keys via the school of medicine (where I attend). However, the access is mediated via proxy.

When I try to log in, I am told: "the email associated with this account is maintained by a third party" and I'm not able to log in using ClinicalKey .

This is an absolute useless app if I can't log in. I simply have to use my browser to log in, and when I do, I get the recommendation to download ClinicalKey , EVERYTIME.
#StopBotheringMe
#StopPoppingUpAdsForAUselessApp
#AdClutterInMyBrowser
#AppClutterOnMyPhone
#FixYourLoginIssues

Great Content, Horrible app

2023-01-11

Elsevier publishes some of my favorite books and journals, and everything works great on a desktop or laptop, but if you are using ClinicalKey on iPhone or iPad, it is a dreadful experience. You get continuous warnings that your network has changed, even when it hasn’t, and why ClinicalKey even cares is beyond me. The textbook search engine will not take you to the requested textbook, and there is no list to jog your memory, just a place to enter a textbook name from memory. Searching for articles often leads you to something completely unrelated to the key words you entered. The application also will not run in the background, so if you leave to use another app, you lose everything you were looking at.

Looks from reviews like these problems have been present for several years, though ClinicalKey is only at v. 1.something, so not so not well attended to. Unless you plan to use clinical key only on your computer, I would skip it and go with Up to Date.

Could be great

2023-02-12

This could be a great app! However, I cannot access the books. I can see everything else but for the most part I need the books to keep ClinicalKey. If I can view them, will give 5 star rating.

App needs serious work

2023-03-13

This is rating app usability not the content UTD app >>>>CK app If CK wants to compete with big brother UTD - stop logging me out each time I minimize -have a save login feature easily accessible -landscape mode on iPhone with less screen overlap bug - favorite book saving option -options on screen color and text size please - cleaner experience that is less laggy -option for DL of material would no network is needed Please do this. For a grand a year for the IM packet we should have a more functional app since it is 2021. BEST resources in probably the worst app.

App Needs Serious Work

2023-04-14

The resources on clinical key are great, but the implementation on ClinicalKey is awful. There are basic features missing, such as a “find on page” function that even the stock Microsoft Notepad has. Users also cannot add books to a library or favorites list, so to access the same book at a later time you just have to search again for the book.

App needs some work

2023-05-15

Landscape view is not available on iPad. Also, not able to access half of what I can access on the desktop version. Books for example won't show up. Seems like ClinicalKey isn't quite up to speed yet with what people will be expecting from it.

Won't load

2023-06-16

ClinicalKey worked well enough until a week or two ago. Now I just get the orange screen that says clinical key and the circular animation that indicates that it's loading. I restarted my phone and deleted ClinicalKey and redownloaded it. It still doesn't work. Extremely frustrating.

View doesn't rotate

2023-07-17

I have a keyboard for my iPad so I only use it in landscape view. It is very awkward to search ClinicalKey because it doesn't rotate.
I will stick with the online version until this gets updated.

App is not working

2023-08-18

After most recent update. ClinicalKey is not working. Other people have made similar comments. When I try to contact support they are not very helpful. Please help. I loved ClinicalKey and would appreciate being able to use it again

Would be nice if it had landscape support for the iPad

2023-09-19

Would be nice if it had landscape support for the iPad

Very similar to web experience

2023-10-20

I have not experienced the forced logout that others have stated in their reviews and I suspect it is because I am logging in with the personal account I created after I accessed the clinical key website through my school’s library as opposed to using my school’s login credentials. My suggestion would be to try that route. As for ClinicalKey itself, it functions very similar to the website. I can access the same material (including textbooks) that I could on the website. The only things I wish it had that the website had is the ability to “find on page” and change the size of the text. If I were king for a day (or, if someone from CK is reading this) I would enable web users and app users to favorite books—whole books, not just chapters or images from them. Having to constantly search for the names of textbooks gets tedious.

Works great

2023-11-21

No issues, must have login and permission already set up by your university to see textbooks.

Great App, Some Limitations

2023-12-22

Lots of current, evidence based information in intuitive format. Would appreciate ability to rotate screen to landscape

Great!!

2024-01-23

This is a great app! It is quick and intuitive to use. Nice interface. Much better than accessing CK through Safari.

A great on the go resource!



Is ClinicalKey Safe? 🤗🙏


Yes. ClinicalKey is very safe to use. This is based on our NLP (Natural language processing) analysis of over 64 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for ClinicalKey Is 49.0/100.


Is ClinicalKey Legit? 💯


Yes. ClinicalKey is a totally legit app. This conclusion was arrived at by running over 64 ClinicalKey User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ClinicalKey Is 100/100..


Is ClinicalKey not working? 🚨


ClinicalKey works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with ClinicalKey? Post a Review




Features

ClinicalKey helps clinicians rapidly access evidence-based, peer reviewed information to improve speed to accurate diagnosis and treatment, with the goal of improving patient outcomes and lowering the high cost of care.

ClinicalKey is a clinical search engine from Elsevier, a world-leading provider of scientific, technical and medical information products and services.

ClinicalKey’s Smart Search technology understands specific questions and pulls the most clinically relevant results from more than 1,000 reference books, 600 journals, 2,900 drug monographs, 17,000+ videos and more.

When every second counts, ClinicalKey knows what clinicians need: fast answers built on trusted evidence.

Content is indexed daily and continues to grow as new resources are published, ensuring that every decision clinicians make is based on the most current evidence.

ClinicalKey is clinicians’ single source for trusted content covering more than 30 medical and surgical specialties.

Its features have been designed utilizing extensive research on the search behaviors and content preferences of doctors.

Clinicians can always be sure they are applying the right evidence for each unique patient scenario.

  Customer Service/Support
Developer:
Elsevier Inc.


Website: