Contact Georgia Lottery Official App Support

I don’t think I’ve ever written an app review. I felt compelled to leave this review because I’ve absolutely had it with this app. First of all, there’s this random white bar at the top of my phone over the app. I know it’s the app that has the problem because no other app on my phone has this white bar at the top, and I’ve even tried to delete it and download it again but it’s still there. Second, if I try to scan tickets, half the time an error message comes up. I’ve had multiple other problems with this app and because of it, I don’t trust that it’s completely legit. Oh, and don’t forget, the fine print reads that if there’s any discrepancy resulting from the app , Georgia lottery wins...always. Come on Georgia Lottery! You have the money to hire experienced, competent people to fix your app! If it worked right, you might actually have people willing to play the lottery online🙄

I played Starship Keno with 1 and 5 dollar plays and won several times. I even got the emails notifications saying I won each. I averaged about $40 in winnings but I was noticing that the winnings were not being added to my account so I stopped playing. I reached out to support with no response. So one day I called and a representative said she couldn’t see where I won but after she kept looking she read to me each winning. She said she would make a note if it and pass it to the appropriate dept. Days later I received an email claiming that I did receive my winnings but I used money playing more games and that they couldn’t help me. These people scammed me out of my winnings. There’s no way I’m sitting here watching as I win an clearly seeing that the funds wasn’t being added to my account. Not putting anymore money into this app. I’d rather play at a retailer’s store.

I would have at least gave it 4 stars. But since the last update it's does not work properly. It's constantly freezes. It logs you out way to often. And since I work night shift that's usually when I play. But again since the last update I can't play between midnight and 3am. I don't understand why??? Sometimes I can. But more often I can't. When it will let you log on you go to purchase a diggi game and it gives you error messages that you can't purchase that game at the moment. But trust me it's all games. This is my first ever review on anything. I wished it could have been a good one instead of this. Please GA LOTTERY fix the app. Getting frustrated and will delete it soon if not fixed.