Star Phone app not working? crashes or has problems?

Star Phone Status

Last Updated on 2024-04-16 by Hemy Tzubary

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Common Star Phone Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Star Phone app on iOS and Android devices. Solve all Star Phone app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Star Phone iPhone Issues and Solutions

Star Phone iOS app crashes, not working, errors
Star Phone iOS app network issues
Star Phone on iOS has black/white screen

Star Phone Android App Issues and Solutions

Star Phone has errors/crashing/not working
Star Phone server network connectivity issues
Star Phone has black screen

Star Phone iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Star Phone app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Star Phone app crashes or not working on Iphone (iOS):

Close and restart the Star Phone app on iPhone
Update Star Phone app to the Latest Version for iOS
Uninstall and reinstall Star Phone iPhone app
Update your iPhone to the latest iOS version

Fix Star Phone on iPhone unable to connect to server/internet connection issues::

To resolve Star Phone network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Star Phone black/white screen (blank screen) on iPhone:

Follow the Star Phone iOS app troubleshooting guide Here →

Star Phone Android App Issues and Solutions

Fix Star Phone not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Star Phone app issues:

Force Stop the Star Phone App
1. On android, goto "Settings" » click Star Phone app. » click "Force Stop".

Update Star Phone to the latest version on PlayStore

Clear Star Phone App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Star Phone app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Star Phone.

Fix Star Phone unable to contact server/ Star Phone internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Star Phone » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Star Phone » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Star Phone on android.

Solve Star Phone black/white screens issue on Android:

Follow the Star Phone android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hemy Tzubary, developers of Star Phone.

About this app

One Smart Star offers a unique service (OSSN) providing a single number, a star and four digits, (*1234) for all communication media, such as Voice (Landline & Mobile phone), Fax, SMS, Visual IVR, Post, Courier and Email. Experience new, flexible, interactive interface, provided by Star Phone dialer, Visual IVR service, for clients and their providers in any country. Call from all over the world, using the this app app using any regular phone number or the short OSSN. כוכבית - סטארפון מציעה שירות ייחודי (OSSN) המספק מספר מקוצר, יחיד של כוכבית וארבע ספרות, (1234*) עבור כל אמצעי התקשורת, ניתוב שיחות, שיחה קולית (טלפון קווי וטלפון נייד), פקס, Visual IVR, ,SMS, מעטפת דואר או כתובת דוא"ל. לחוות ממשק חדש, אינטראקטיבי וגמיש, המסופק על ידי חייגן טלפון למענה קולי ויזואלי, Visual IVR . שירות, עבור לקוחות וספקים שלהם בכל רחבי העולם, באמצעות יישום/חייגן, בשם סטאר פון תוך שימוש במספר טלפון רגיל או מספר כוכבית מקוצר.