Contact ShowHome App Support
Company Name: Jianghai Nie
About: Creating your own holiday tree/lights light show is as simple as a tap of your
finger. Choose from a selection of following pre-programmed functions that
synchronized to ShowHome App.
ShowHome App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: donaldnietech@gmail.com
Verified email ✔✔
E-Mail: suyan1730@gmail.com
Website: 🌍 Visit Show Home App Website
Privacy Policy: https://www.jianshu.com/p/7860bbea15e4
Developer: donald nie
5 Most reported problems 😔💔
Expensive and last one season..no good, no dexterity. Flashy aesthetic sale. Beware.
I updated my app and the option for C6 bulbs is no longer there. I really need that to be put back on the app. Without it I can’t turn on my Christmas lights and it is 1 day before Christmas! Please help!!!!
Neighbors with same lights hijacking control
by ChrissyLou
My neighbors bought these last year and I liked them so I bought some. Now, if we both have them on, Bluetooth is detecting both houses and putting them on the same cycle. I have no way to decouple their lights from mine. If I change lights, it changes on both houses. I’ve installed this app but the password options appear to be disabled bc I can’t use them. Want to like these but the app is making it super hard.
Latest release breaks on iOS
by Jrfount
With the latest release modes can no longer be changed on c9 bulbs at a minimum. So lacks the ability to have user defined on off schedule based on phones time and offers no user customization (think brightness, custom color schemes, speed of transitions, etc). When fully functional this is a 2-3 star app.
Right now it makes me question the amount of money I spent on these lights to have their functionality be broken due to poor app quality control.
👎👎👎 ugh 👎👎👎
by Vclix
So I have had this app for a while and I liked it, I liked the lights, the effect they had on the room they are in. But one day, more specifically today, i walked into the room and they started flashing on and off, different colors. I know exactly how to make this happen and it was the first thing I did on the lights. But I knew someone must be messing with it. So I asked around and everyone in the house with me told me they did not have the app. My brother earlier had had the app and had been messing with the lights but I made him delete it and I watched him do so. I cannot be completely sure that he did not get it again but I know he didn’t because he was willing to let me search his phone. What I would like with this app is that ADD PASSWORD TO THE BLUETOOTH CONNECTION SO NO HACKERS!!
Because I am probably going to delete the app now and give away the lights in a yard sale because I don’t know if someone was spying on me or if someone was listening and watching or something creepy. Or if someone could gain access to my device because of this “little” mishap. So look in to that and maybe someday you will get a better review. You don’t even have that many stars so seriously it seems like you might wanna look into these reviews. Sorry, good luck, MAKE IT HAPPEN
(Sorry for yelling so much)
Have a Problem with ShowHome App? Report Issue
Why should I report an Issue with ShowHome App?
- Pulling issues faced by users like you is a good way to draw attention of ShowHome App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a ShowHome App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShowHome App.
