Don’t know if ShowHomeApp is the whole problem or part of the problem, but these are the worst holiday lights ever. We installed some for Halloween, problems all season with lights staying lit, syncing with app etc. Then, stupidly, we went all in for Christmas and bought enough for the whole house, and paid someone $$$$ to hang them. They are so pretty when they work, but random strings turn off at random times. They will relight if we unplug and replug, but what a hassle in the cold and dark. Our lights look bad more than half the time and I am tired of babysitting them. Now I have to pay more to have someone take them down so I can return them. Worst experience with Christmas lights I’ve ever had. Don’t dl ShowHomeApp , just return the lights immediately and save yourself!!!!