Senza Status

Published by 527H on 2024-05-01

You’ve heard about the ketogenic way of eating and you want to do it right.
Let Senza guide the way: Plan for success.

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Common Senza Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Senza app on iOS and Android devices. Solve all Senza app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Senza iPhone Issues and Solutions

Senza iOS app crashes, not working, errors
Senza iOS app network issues
Senza on iOS has black/white screen

Senza Android App Issues and Solutions

Senza has errors/crashing/not working
Senza server network connectivity issues
Senza has black screen

Senza iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Senza app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Senza app crashes or not working on Iphone (iOS):

Close and restart the Senza app on iPhone
Update Senza app to the Latest Version for iOS
Uninstall and reinstall Senza iPhone app
Update your iPhone to the latest iOS version

Fix Senza on iPhone unable to connect to server/internet connection issues::

To resolve Senza network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Senza black/white screen (blank screen) on iPhone:

Follow the Senza iOS app troubleshooting guide Here →

Senza Android App Issues and Solutions

Fix Senza not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Senza app issues:

Force Stop the Senza App
1. On android, goto "Settings" » click Senza app. » click "Force Stop".

Update Senza to the latest version on PlayStore

Clear Senza App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Senza app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Senza.

Fix Senza unable to contact server/ Senza internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Senza » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Senza » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Senza on android.

Solve Senza black/white screens issue on Android:

Follow the Senza android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 527H, developers of Senza.

100% Contact Match

Developer: Senza

E-Mail: [email protected]

Website: Visit Senza Website

About this app

You’ve heard about the ketogenic way of eating and you want to do it right. Track nutrition, workouts, sleep, and mood. Let this app guide the way: Plan for success. See your progress day by day.