The Google Ads mobile app helps you stay connected to your campaigns while on
the go. In addition to monitoring your campaigns in real-time, you can review
high-impact recommendations to improve performance and take action quickly and
easily. Use the Google Ads app to: * Monitor perform...
Someone call the Better Business Bureau
This isn’t the place for this but honestly I’m so beyond frustrated with this service and heir arbitrary policy suspensions and total disregard for customers and transparency. My account was suspended for reasons that are totally and purposefully unknown. Reasons stated as “suspicious payment”. There is no one to talk too, no one to email, no reason or explanation instead accounts are all given computer generated responses. Imagine this for a second, I’m your child's principal and tomorrow I send you kid home from school with no explanation, no reason, no contact info, and simply state that it’s indefinite and “thank you for your understanding”. What kind of reaction are you going to have? You cannot contact a single person when you have a problem that doesn’t fit in their predetermined boxes and are treated like a criminal when you try and prove legitimacy. Oh and don’t think about trying to make another account and start over; you’re suspended on the platform for life, but you’ll never know why. This is not how businesses work; I don’t care if you’re Google, Microsoft or Apple - you can’t be a conglomerate and then cut people’s hands off for no reason and without warning and expect them to take it lying down. Sad because this is the ONLY WAY for my business to grow. Nice work Google.
Highly immoral & unconscionable thieves
We had to get a solution like ClickGUARD to do something to protect our business from these highly immoral & unconscionable thieves just to have a fighting chance. They recently took away the Max CPC, AVGpos columns and other features because ever new version update is designed to takes away more true control features from the advertisers and replace them with useless tweaks that no one needs as they aim to push advertisers towards their ultimate goal of having everyone on fully automated bidding strategies that only benefit Google bottom line at the expense of hard working small business owners and advertisers who continue watching their avgCPC go up while ROI continues to diminish. 90% of Google ads clicks are little more than abusive, disruptive, low value, and fraudulent clicks. Google knows this but does nothing about it because every quarter they must answer to and feed the insatiable beast that is Wall Street with new record earnings and profits margins stolen from hard working small businesses advertisers.
What Are All The Bad Reviews About?
Okay, I agree with a lot said about Google taking money and having little useful assistance from the India help desk, where I have received mostly bad suggestions and advice. But this is when speaking about Adwords in general. This new mobile app is really there just to compliment the desktop version of Adwords, now Google Ads, in my mind. I don’t think it is meant to be a stand-along application where you do everything as you can using Adwords on your desktop. I use this mobile app primarily to review my campaigns’ performance. And in this regard, it does a fine job. So my suggestion to all those giving bad reviews, use the desktop version to create your campaigns and then the mobile app to watch over your campaign’s performance.
Excellent mobile SUPPLEMENT!! (Doesn’t replace desktop)
Lol so it seems a lot of the bad reviews are from folks trying to actually CREATE campaigns on this app. This app will fail horribly at that... However, I use it for checking the stats on my current campaigns and it’s perfect for it. I can even log into the various accounts to see specifics for each without have to log out or close the app. This is a verrrry good supplemental application to the desktop web app. It does NOT replace it, and it honestly doesn’t attempt to so I’m confused at where most of the issues arise from. If you’re looking for a quick way to check ad stats though, this app def does the trick
In Need of Corporate Level Assistance
I disabled my campaigns using this app only to find out days later that my campaigns restarted themselves without my knowledge causing and outstanding balance. I contacted customer support and they told me the history log shows me stopping the campaigns the same day I contacted them. They said I will be charged the outstanding balance and there was nothing they could do for me. I asked for further investigation with Corporate level Assistance and I have not heard back. Has this glitch happen to anyone else with this app? I asked them why they don’t provide us with daily reports so we know if campaigns are running without our knowledge. This is Google! Clearly they can come up with the algorithm for this! Does anyone have a Corporate Number I can call to get some answers? My search results take me to the same contact information which has been a dead end.
One mistake and I get suspended for life??😵👎🤢🤮
USE FACEBOOK OR ANYTHING ELSE IF YOUR’E A BEGINNER!! I don’t even know what happened, if I did anything wrong because google will not say. I’m a beginner using paid advertising and I just tried to do an ad for the first time in a couple years. Then the same day I got an email from google saying my account is suspended for “circumventing systems.” WHAT DOES THAT EVEN MEAN? They say they can’t tell me why, and my account is suspended forever and any other accounts I make will be suspended. I heard this can happen from my website getting hacked, well if that’s the case then it’s not my fault. What a terrible experience for a beginner. No idea about what I did wrong and no help or explanation from google on how to fix this. Google is leaving me, a new innocent customer “screwed” for life now. Thanks a lot, jerk.
Not Synced With Desktop Version
Ads approved in Desktop version are “approved limited “ in app. Notified Google several times. No fix. Don’t see many security updates. Believe it’s vulnerable to outside views. Not good. They need to make it impenetrable.
Don't expect to manage campaigns with this
This app should never have been signed off on. Missing basic components needed to run a campaign. Basic stuff like ad duration dates aren't here. No ability to download or share reports are in this app. Calling support was a bad experience since I kept getting disconnected from Google's IVR because I couldn't copy/paste the account ID. This app conforms to Google's lack of UX focus. This app exists solely because Google needs to check off the "We have an app for AdWords" checkbox. It is impossible for any professional to effectively manage campaigns using this. [Update] I wish I could give this app a negative rating. -5 stars. Ignore any reviews that give this app more than 1 star. I manage campaigns daily and this app is a professional's nightmare.
Last few versions - date picker, key metrics
With the last few versions of Google Ads, they seem to have removed a few critical features or they’ve hidden away the ability to change settings for following. 1. The most important time periods for me are current month and previous month. You can still choose current month, but there’s no easy way to choose the previous month without a custom date range. 2. The ability to choose more than two key metrics (cost, clicks, conversions, CPC, average position, etc.) at a time appears to have disappeared with recent updates. Most of us are using iPhone 7 or greater at this point. I’m using an iPhone X. There’s plenty of screen space so why not let us add more than two?
This is a bogus advertising plot to steal your hard earned money!! It started as a promotional offer, but they don’t tell you that it’s a recurring charge every month. They charge you for telemarketers who click on your ad to get your phone number. Then when the telemarketers call you, they charge you for that as well. Then customer service is foreign so you can’t understand them. The first person I talked with on the phone gave me a bogus phone number to call billing. After 3 calls, they finally sent an email stating that they looked at my account and said that all of the “clicks” and phone calls were legitimate. After 3 months, I had zero legitimate leads and they will not refund your money. Total scam!! DO NOT GIVE THEM YOUR CREDIT CARD!!
I haven’t had any issues with data not being the same as desktop. I only run one ad and from what I’m seeing the add is doing well. Keep in mind that this is a mobile app so keep it simple. Make small adjustments on the desktop so that you won’t have to touch the mobile app unless you are configuring your budget. Billions of people use the Google on various platforms so create a good ad and reach your dreams...
What a rip!
So I tried putting my business ad and was billed $58+ on the 1st month & $147+ on the 2nd month without any sale at all. I tested how it works by trying to use multiple laptops, Cellphone, IPad, & computers at home & at work to search for the words that might lead to my ad but nothing would come up from my google ad unless I personally log-in to my google ad account. What a waste of money! So google ad automatically charged & get money from me & never get a single penny back. What a rip... As soon as a I saw their charges, closed that ad I made for days & thought would work. What a waste of my precious time and hard earned money...
Have different date on desktop website and this app. Tried to call support, they gave me some sales person first , then call them again with straight questions to get in touch with tech support , the guy asked me all my info about account and said hang on line he transferring me to tech support, 4 min later it’s broke up . Call 2 more times , answered all the same stupid questions about my account , and then same thing waiting forever for some fantastic tech support, and broke up again and again. Removing campaigns and apps . Such a dump service support from google .
Wasted my time creating profile
Kept asking my to complete my profile via phone app Which it seemed very limited from my mobile to do such, so I did it from my desktop. And when I came back to the app on my phone it kept telling me to finish creating my profile. So I would go back to the desktop open up the application, double check to make sure I wasn’t missing anything, everything was filled out correctly, and yet for some reason the app from the phone just could not figure out that my profile was complete. Wasted my time.
I gave this app 1 star only because since the recent update, nothing works. I am Spending over $200k monthly and Heavily depended on the app to manage as I am always traveling on the road. Since the recent update, nothing works. The data are all wrong. I’m showing old campaigns. All of the shopping campaigns are not visible. The totals are all off due to missing campaigns. I guess this is Google’s way of cashing in when people cannot manage and leave it running. Fix you app Google!
No. Google Ads does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,283 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Google Ads Is 15.3/100.
No. Google Ads does not seem legit based on our analysis. This conclusion was arrived at by running over 1,283 Google Ads User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Google Ads Is 15.3/100.
Google Ads works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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