Contact Off The Record Support

by Anonymoususer513

I had gotten a red light ticket after a cop was following me for a mile or so going through a yellow light in New Jersey. I found this app to help fight the ticket since I live out of state. I asked the lawyer if he can show up on my behalf because I did not live nearby. He stated I HAD to show up in court regardless. He was very unresponsive on the app leading up to the court date. There was no discussion, no game plan. Then, messaged me 2 days prior to the court date he couldn’t make it. When I checked in at the court, they stated my court date was requested to be moved, so I wasn’t on the list. I had no idea that the lawyer made this request because he never told me. Luckily, the court said they could still take my case that day since I lived so far away! Then, the lawyer ended up showing up at court and seemed as if he had no information on the case - despite me submitting all my details via Off the Record and trying to communicate. He didn’t even know what state my driver’s license was in until we were about to speak with the judge. The approach and experience seemed super scammy. Total waste of money. I still ended up with a moving violation (lowered) and still had to pay the full ticket. I would’ve been better off fighting it on my own. It might be unfair to rate the app itself as bad, but the lawyer provided through the app was terrible.

by GAmeancourt

For my GA speeding ticket, it was $560 fine and 4 points if I just paid it off ( which is the best choice to save money and time), so I emailed the court to check for options, which offered me a plea deal for $832 fine and no points, I was not happy with it so I start to look around for attorney to handle the case. I went with Offtherecord and paid more than $300 attorney fee, and here is where the drama starts, the attorney came back with the same offer and called it "Amended Down" for her service so it fit the non refundable condition from Offtherecord. When I questioned about the same offer and the attorney had no advantage as myself, I was blamed I tried to contact the court myself, so the Solicitor remained the same offer. I do not know much about laws, but it does not make much sense, I felt like I stuck with a useless attorney and tough court. So I decide to not take the offer and assume the attorney will appear on the court day so I can try my last luck with the judge. I texted the attorney "good luck to you and me on the court" , later I was surprised the ATTORNEY DID NOT APPEAR AT THE COURT for me. When I asked why, she answered "we obviously are NOT on the same page".
When I look back, I have paid Offtherecord for nothing, and the worse I missed the court.

by Musikfrek824

The attorney never communicated with me. I have never felt more in the dark in my entire life. Not only that, when I finally got a hold of the attorney by calling their office she told me it was an arraignment hearing then later I got an email saying I lost. I have wound up paying way more for the lawyer retainer and the ticket with the traffic school then I would have paid had I not used this app. The lack of communication I received, the fact that I shoveled out more money for an attorney, the ticket and for traffic school, I would give this app negative stars if I could. Don’t say congrats on getting my ticket points reduced to zero is a moot point when the traffic school absolves the point. This app and attorney did me no favors, cost me way more then the little help it was worth, and I had no communication through the site, with the attorney, or a way to contact the app for help. I had to go on google to find the attorney and badger them for answers that turned out to be false.

Don’t be fooled, read the fine print, I doubt you’ll ever get your money back from that money back guarantee. You'll also probably never hear from your lawyer. Don’t waste your time there, go somewhere else.