ID90 Travel Reviews

Hi,
I had a situation that I signed my companion up for standby flight from Charlotte to Chicago Ohare.
A day before departure I noticed there wasn’t many seats open. Too be on the safe side to get him home, he purchased a confirmed ticket.
When we got to the airport I told the gate agent to take him off the standby list because he purchased a seat.
He boarded the plane with his purchased ticket.
I got on the flight also but we didn’t sit together.
As I passed the gate desk, I reminded the gate agent that he got on the flight with his confirmed seat not standby.
Right before they closed the door, they called his name to make sure he was on board. He raised his hand.
Right before we took off I tried to cancel this portion of the flight and it wouldn’t let me. It said flown. I have confirmation codes for both, confirmed ticket and standby.
It probably shows him on the manifest (if we got one) twice.
I wanted a refund and messaged our pass bureau with no response.
Is there a way I can get a refund through you?

Thank you,
Kaelyn

I recently took a trip to Houston Texas, and a friend of mine told me to download ID90Travel. He assured me that it was great and had really good deals well in the month of June. I booked a hotel, one for my sister and one for myself, not only did the hotel we were planning on staying in which was a Marriott they did not have a reservation the reservation number that I had was not a Marriott reservation number and I am still in the middle of requesting/waiting for my funds to be refunded back to me. ID90Travel is a scam and I hope no one else uses it I have not found it to be helpful at all, and now it sounds like I’m going to have to have a lawyer contact them just to get my funds back. It’s been a little over two weeks and I haven’t heard a thing and I have not been responded. This is a scam, this is a scam, do not download this ID 90 travel app. And all the other comments in this thing they couldn’t be true Because these people are not helpful at all.

I’ve been using ID90 Travel for the past six years and haven’t had any problems with them. With my first issue with them, I saw the gross incompetence of the Customer Service team. People who are unwilling to help, even when given a solution. I had booked a hotel and tried to change the date but they were unwilling to do so, even though the hotel were willing and ready to change the dates. I was unable to do it since I had booked through ID90 (a third party) and so had to do the change through them. A lot of back and forth just showed me that they were unwilling to even pick up the phone and call the hotel themselves.

I’m very disappointed in them and definitely won’t be recommending them to anyone again. As a matter of fact, I’ll be telling people to avoid them.

I just updated ID90Travel , and it’s stuck on “loading”. I can’t even use it. Even before this recent update, I constantly had problems with ID90Travel . I’d be in the middle of searching, and the whole screen would just go blank. I’d have to force close ID90Travel and re-open it, and restart my search from the beginning. I had problems with ID90Travel freezing when I used the map, too. I eventually stopped using ID90Travel . Coincidentally, I needed to book a hotel, and before I opened ID90Travel , I went to ID90Travel Store to see if there was an update. I was excited to see there was a new version, but I was immediately disappointed. I’m going back to using the website, and I won’t be back to try ID90Travel again.

Upon arrival the front desk staff was very rude to me and my party they put us in bulding 2 all the way in the back when i requested a swim up pool they stated they didn’t have anymore when the hotel is not at full capacity and another staff member told me they do have some they kept asking me and my friend are we together as in lesbians due to i have short hair i was confused that’s was very inappropriate the rooms smelled wet and the food was not authentic Jamaican food it was nasty like they slopped anything together there was a foul smell coming from the certain parts of the resort it smell was very unpleasant the men kept trying to come to our room to deliver stuff we never asked for such as wine we was scared we didn’t open the door i would never stay here again or recommend anyone to

Very helpful app but do your diligence and call the hotel/location before you buy. Most of the mid priced hotels will put you in the discount section or room. We have had a number of situations where the picture on ID90 looks nothing like the pictures that are posted nor the quality. We have had good results from simply stating that the room or quality is not the product show or advertised and suddenly we have the opportunity to stay in a very similar looking situation to the photo shown when booked. Call before and find out the most updated info on parking fees, construction going on! resort fees and if the restaurant or breakfast is going to be available!?! If the “free airport shuttle” is even operating during your stay. A number of frustrating hotel stays will bring a new education to how shady some situations can become. I don’t believe ID90 is to blame just the car salesman management of a number of hotel groups. You can buy the car but the wheels are extra...so is the installation.

The 1st night we were there we asked if we needed to schedule airport shuttle just let us night before we’ll get you there. The2nd night we were there we stopped by front desk to schedule airport shuttle and was told only seasonal and wouldn’t accommodate time we needed to go. Then at 2:20am fire alarm in hotel goes off for 15 minutes!! After 5 minutes kept trying to call front desk no one answered finally got worried since alarm is still going. Start heading down stairs run into young couple almost down and they tell us it’s a false alarm and to hurry back to our room and lock the door!! Their friend just got robbed it was a set up. Terrified to even go back to sleep.

Other then being a block from Times Square. I’m not sure anything at this hotel was what we expected. Sound proof rooms. I thought was a weird thing to have as a room description. We could hear EVERYTHING going on in rooms next to us from babies crying to the casual conversation between 2 British ladies that kept us entertained. Our heads bouncing off the headboard from the kids jumping on the beds in next room. Till very late. No balcony per room description. Deadbolt missing from door between adjoining rooms. Wallpaper dirty and pealing from walls. Spray coating on bottom of tub pealing. Clock radio on nightstand just for decoration because it had no cord to plug it in. Waking up first night freezing … heater wasn’t working. Called next morning and they said someone would be up to ck out. Never came. Around 12-1 pm freezing (63 deg in rm)and hungry we got dressed and stopped by front desk on way out. They seemed confused for a minute,made a call and said. Oh they couldn’t fix it and we will need to change rooms. Changed rooms. Not any better. Even had a loud continuous noise that I think was Heating/ ventilation unit on roof running and vibrating. We questioned a few things with the front desk and was told this the basic room and we pd discount prices.

I like ID90…but there are some issues. Mostly, I would like to see more information on the hotels they list, and especially on rental cars. When renting in the US I don’t take the optional insurance, but in Europe I want that. But, with id90 I don’t see that option. One time I tried by clicking “next” and then got a confirmation of reservation. Plus, I don’t trust the company that actually contracts with the rental car companies. I don’t recall their name, but they are in Ireland, and their terms and conditions are frighteningly long. I feel very suspicious when I see that. If id90 could fix these issues they would be by primary planning tool. Instead, I look to Expedia first, and when I find a property I like I then go to id90 to see if it also appears there.
On cruise advertising, ID90 is not truthful. The ad will say from $49/pppn (as an example), but when you click on the cruise there is never a space for that price. Be honest…you have the best prices anyways, so no need to lie about fake prices.
Fix these and you are 5 star in my book.

I always book my hotels through ID90 travel. I usually have really good experiences with them except for one specific time just recently. I booked a hotel 1 day before going to stay there and I called the hotel on the day of the trip to verify my confirmation. They said they hadn’t received my info. I tried to get in contact with ID90 travel but their communication was poor as well as response time from customer service. Thankfully they worked everything out considering I almost didn’t have anywhere to stay. I wish I could’ve received a complimentary stay at my next hotel or something to compensate for the precious inconvenience but it’s okay. I just hope it doesn’t happen again!

The only issue with ID90Travel is the integration with Allegiant’s booking system for employees. The two systems do not integrate confirmation numbers resulting in requiring going to the ticket counter to get a paper boarding pass in order to get through security. Seats are still assigned at the gate so this is inconvenient not only for the flying employee but also the employees working the ticket counter. If ID90Travel and Allegiant could integrate confirmation number to enable online check in and digital boarding pass (with no seat assigned as in the past), I would rate ID90Travel as a 5.

Thank goodness I arrived early. United said I did not pay and my ticket number would not work. After Carolyn with United called my company American, they figured out that my ticket had a full middle name and not just an initial. Flight home from Ord t o Dec was cancelled and there is only 2 flights a day but The agent at gate 27 rebooked me for the next morning. Had to pay for my own hotel as a non rev. Beggars can’t be choosy . I’d travel is hard to use for a novice not used to id 90’s

I’m a retired airline employee, so therefore, I use it for everything except my flights which I handle through my own company app, but the cruises, the resorts, car rentals and hotels have been a wonderful benefit with great discounts and easy to access. I’ve invited and shared Id 90 with many friends and family to ID90Travel and they are all happy I did. Thank you id 90.

I’m new to the Aviation field. I attempted to create an account with ID90 months ago but locked myself out somehow. I had email correspondence back and fourth for weeks I gave up.

Finally I get around to calling the company for assistance and within 5 min of troubleshooting with the customer service representative my log in issues were resolved.

Thank you so much for hiring knowledgeable patient employees. Aloha 🤙🏽

One of my favorite apps to use on the go traveling. This is my go-to for the best deals. Great rates on premium rooms with premium accommodations. Just make sure to check all your options available and scroll through each option along side its description of what accommodations include. As you think prices only get higher going down, sometimes you find the best offering of room+accommodations 1/10th the price. Definitely recommend!!

Great rate through Id90 but were treated as if we paid the full rate. The bar / restaurant very nice and the food was good for both breakfast and dinner. Easy to get around using Uber although other ways to get around available. Shuttle to DCA available at the top of the hour so we didn’t have to pay to park a car at the hotel. The bed was very comfortable and the room clean. In total, excellent and we will stay there next time we are in DC.

I love ID90 Travel! I appreciate the notifications about flt loads and the option to modify my trip before the date. My only suggestion is to be able to modify my trip to find another flight even after check-in in case I do not make the flight because of space unavailable, for exemple there are 1 to many non rev on that flight, then I lose the booking instead I could proceed with the same booking on another flight!

Great tool if you know how to use it. But I have so many questions. 1) how do i book a flight? Or do I just show up to airport? 2) for non reving with family is it common to be able to get a flight or is it hit or miss kind of thing? Will we possibly have to be waiting around all day to fly? 3) is there any way to buy or upgrade seats? 4) on cruises are they per person? Also, can the same rate apply to someone not on my family list?

I like the ID90 app, sometimes I accumulate a few dollars here and there, but for once I would like to accumulate a room because I spend a considerable amount of money here, also when I write a review about a place I stay, if it’s a good one it’ll post, if it not a good one it’ll never post ... now fair to the consumer.. especially when it asks if you would like to write a review and will not allow it to post. other then... I’m fine with it and will continue to use it

I was havingThe hardest time listing for flights on United. This was really frustrating because I commute from Houston to Washington DC. I’m a flight attendant for American Airlines, and using the reciprocal agreement is very imperative to me getting to and from work. I have been calling the customer service number and never got a hold to alivePerson, only being able to speak to the voicemail. I sent Emma an email and she replied expeditiously.