Contact ID90 Travel Support
Company Name: ID90Travel
About: The ID90 Travel app is the easiest, fastest way for travel & tourism employees
and their families to travel. Find and book hotels, all-inclusive resorts,
cruises, rental cars and more at VIP rates the general public can’t access.
ID90 Travel Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ID90 Travel Website
Privacy Policy: https://www.id90travel.com/navigation/privacy_policy
Developer: Id90travel
5 Most reported problems 😔💔
pass benefits were restored at united airlines,and at my id travel. But I cannot list on alaska airlines through id90travel. id 90 has not been restored. have contacted united several times,and also id90 several times. united says the problem is at id90 ,please help. bernard mcphillips , barneym@redacted
Dear Sir or Madam, 1) I need to cancel my cruise and get my deposit back 1a) reservation: 309-77-14 Cruise Line: Regent Seven Seas Embarkation: Cape town Ship: SS Mariner Sail date: 09 May 2026 2) I didn’t know about the Yello w Fever Vaccine when I booked the trip The vaccine is dangerous to me as: a) I will be 69 when I take the cruise. Yellow Fever Vaccine is not indicated for people as old as I. b) I have Parkinson’s among other ailments. c) I am wobbly enough on my feet as it is. d) I can get my primary physican and my neurologist to provide documentation if need be, I've been trying to contact ID90 all day with no success at all. I need to cancel my reservation by the trip deadline of Wednesday, December 10. I've had such excellent service with ID90 before that pains me to say that if I don't hear from ID90 by the end of today, I shall ask my credit card company to cancel all charges. I do hope this well not be necessary as I would like to book another cruise soon. Please respond today. Thank you. Sincerely, Mr. Paul DeLancey, Ph.D. Mrs. Karina DeLancey paulthehero@redacted 858-243-5638 Thank you
Scam Never again
by LeviiWilliams
I recently took a trip to Houston Texas, and a friend of mine told me to download this app. He assured me that it was great and had really good deals well in the month of June. I booked a hotel, one for my sister and one for myself, not only did the hotel we were planning on staying in which was a Marriott they did not have a reservation the reservation number that I had was not a Marriott reservation number and I am still in the middle of requesting/waiting for my funds to be refunded back to me. This app is a scam and I hope no one else uses it I have not found it to be helpful at all, and now it sounds like I’m going to have to have a lawyer contact them just to get my funds back. It’s been a little over two weeks and I haven’t heard a thing and I have not been responded. This is a scam, this is a scam, do not download this ID 90 travel app. And all the other comments in this thing they couldn’t be true Because these people are not helpful at all.
Incompetent Customer Care
by Samehww
I’ve been using ID90 Travel for the past six years and haven’t had any problems with them. With my first issue with them, I saw the gross incompetence of the Customer Service team. People who are unwilling to help, even when given a solution. I had booked a hotel and tried to change the date but they were unwilling to do so, even though the hotel were willing and ready to change the dates. I was unable to do it since I had booked through ID90 (a third party) and so had to do the change through them. A lot of back and forth just showed me that they were unwilling to even pick up the phone and call the hotel themselves.
I’m very disappointed in them and definitely won’t be recommending them to anyone again. As a matter of fact, I’ll be telling people to avoid them.
Completely unreliable
by SUAVEweisse
I just updated the app, and it’s stuck on “loading”. I can’t even use it. Even before this recent update, I constantly had problems with the app. I’d be in the middle of searching, and the whole screen would just go blank. I’d have to force close the app and re-open it, and restart my search from the beginning. I had problems with the app freezing when I used the map, too. I eventually stopped using the app. Coincidentally, I needed to book a hotel, and before I opened the app, I went to the App Store to see if there was an update. I was excited to see there was a new version, but I was immediately disappointed. I’m going back to using the website, and I won’t be back to try the app again.
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