Cross Sections app not working? crashes or has problems?

Cross Sections Status

Last Updated on 2023-09-28 by Blue Ketchep

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Common Cross Sections Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cross Sections app on iOS and Android devices. Solve all Cross Sections app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cross Sections iPhone Issues and Solutions

Cross Sections iOS app crashes, not working, errors
Cross Sections iOS app network issues
Cross Sections on iOS has black/white screen

Cross Sections Android App Issues and Solutions

Cross Sections has errors/crashing/not working
Cross Sections server network connectivity issues
Cross Sections has black screen

Cross Sections iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cross Sections app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cross Sections app crashes or not working on Iphone (iOS):

Close and restart the Cross Sections app on iPhone
Update Cross Sections app to the Latest Version for iOS
Uninstall and reinstall Cross Sections iPhone app
Update your iPhone to the latest iOS version

Fix Cross Sections on iPhone unable to connect to server/internet connection issues::

To resolve Cross Sections network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cross Sections black/white screen (blank screen) on iPhone:

Follow the Cross Sections iOS app troubleshooting guide Here →

Cross Sections Android App Issues and Solutions

Fix Cross Sections not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cross Sections app issues:

Force Stop the Cross Sections App
1. On android, goto "Settings" » click Cross Sections app. » click "Force Stop".

Update Cross Sections to the latest version on PlayStore

Clear Cross Sections App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cross Sections app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cross Sections.

Fix Cross Sections unable to contact server/ Cross Sections internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cross Sections » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cross Sections » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cross Sections on android.

Solve Cross Sections black/white screens issue on Android:

Follow the Cross Sections android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Blue Ketchep, developers of Cross Sections.

Verified email

Contact e-Mail: [email protected]

About this app

Quickly find engineering reference information for any cross section! Useful in mechanical engineering, civil engineering, structural engineering, and architecture. Issues, questions, or requests? We want to hear from you! Please submit a review or email contact@ketchep.