MyMethodist Reviews

MyMethodist Reviews

Published by on 2024-08-27

🏷️ About: Quality Health Care at Your Fingertips Accessing Houston Methodist just got easier with the new MyMethodist app. Enjoy 24/7 video visits, securely view MyChart health records and test results, schedule an appointment, find a location and more.


     


Overall Customer Experience 😎


😎👌🔥 Positive experience
52.9%

👿🤬😠 Negative experience
29.1%

🙄💅🫥 Neutral
18.0%

~ from Justuseapp.com NLP analysis of 2,286 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Dr. Aslam is an expert with exceptional people skills

- Dr. Todd Trask and Dr. Kathleen Watson are compassionate and take time to listen

- Methodist healthcare is the greatest healthcare available

- MyChart is a great tool with quick access to everything

- Scheduling appointments and sending messages to physicians is easy

- Test results can be viewed and paperwork can be eliminated



Read 27 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Double charged.

2022-05-22

I was helped by a very nice woman for my ear infection. The doctor was not the problem. I stood in line for a Doctor Sandy and MyMethodist shut out in the middle of me waiting after I paid my money and I had to redo the whole process multiple times and until I got a different doctor who answered right away. I was also charged for the visit. Now I understand why you had to charge me for a doctor I seen but why am I being charged twice. For that. Y’all get a one star from me.

Not working

2022-06-23

I have had MyMethodist for a long time now. It used to work great but now it won’t even open. I have deleted and reinstalled it many times but it just doesn’t work. What a shame. It was great to have my medical information at my fingertips without having to go onto the internet to access it.

Frustrating And Long Wait

2022-07-24

Just downloaded this today. It kept logging me out at ever step. I could not complete account registration. Every time the settings window would pop up for camera and microphone allowance it would log me out. The settings link wasn’t working and I would have to try the process all over again. At least it saved the info prior to logging me out. Once I chose a physician she had 1 patient waiting. I was on hold for a very very long time. I gave up. I was feeling too fatigued to drive to Next Level urgent care but that may be a better option. So much for convenience. Worst experience. BTW using on iPhone 8 Plus iOS 12.3

Do not use this app

2022-08-25

First of all the times I did speak to a doctor they were RUDE. And short with me. Secondly one time I tried to get in queue to speak to someone MyMethodist crashed but they still charged me $35. When I called the number MyMethodist provides for support they gave me the run around and would not refund me my $35. Said I had to pay another $35 to talk to a doctor to get a refund. That doesn’t even make sense. Terrible. They just want your money.

No return response

2022-09-26

It’s hard to get docs to respond to txt. Like I was told by a neurosurgeon if I had migraines from my neck it’s an emergency. Then he did surgery to relieve those “migraines” last year. Well they are back. And I txt my Neuro and no response yet that was Sunday this is Wednesday when is she going to respond. I was told that this is a life threatening emergency. It’s better I can lift my head off the pillow and talk now but that’s just wrong to Lea e a patient hanging

Overall good but reporting bugs

2022-10-27

MyChart - food services
Under the food options for diabetics, the salad dressings located under starters and not condiments so you can choose only one. You can get a salad but no dressing. Even if your point value is low. You can even just choose a salad dressing and get that without a salad. Move salad dressings to condiments. Salad dress tends to be 1 to 4 points so you’re allowed to have dressing with salad under a diabetic diet. When they were calling my order in I was allowed that option.

Requesting doctor
Under requesting a doctor appt, it asks if you know the doctor. When you choose yes the option is there but grayed out and you can’t choose. When you choose no, the option goes away. You are forced to choose no under requesting doctor by name.

Feedback form
Does not submit. After hitting submit it removes some answers and says you need to answer. But you can’t answer. Also another submit button option pops up.

Almost there

2022-11-28

This is a solid app. Would like to be able to have the physician see my vital signs and health information on my iPhone when doing a virtual visit. This was possible before but was removed with the update.
On the MyChart portion it would be nice to be able to email test results to my physician directly from the results tab.

Love it, but....

2022-12-29

Would be really nice to have a patients diary included. Instead of tracking daily blood sugar, weight, pain levels, etc. by hand, then making a copy for the physician (or, usually forgetting)

Dr. R. Aslam

2023-01-30

Having lived on five continents and having racked up a lot of “miles” on my birth certificate, I am pleased to say that I have finally found a doctor extraordinaire. Dr. Aslam is the best there is! She combines the diagnostic/analytical knowledge base of an expert with the application of exceptional people skills. A rare combination.
It is very apparent that Dr. Aslam cares deeply for her patients. Even though I am a relatively new patient, Dr. Aslam effortlessly demonstrates a strong understanding of my medical history in having recommended specialized tests for my heart. These tests have proved invaluable in better understanding my overall heart health towards evaluating “best practice” options going forward.
I would have no hesitation in recommending Dr. Aslam. She is top-notch in every sense of the word and Houston is lucky to have her.
Professor Sam Sen

Easy to ask questions

2023-03-03

I like MyMethodist because even an non emergency question can be answered quickly.

Thank you.

Dr. Kathleen A Watson

2023-04-01

I’ve had many extreme medical issues requiring multiple brain surgeries and spinal surgeries performed by Dr. Todd Trask in the Med Cntr., my primary care Dr. Kathleen Watson is such a compassionate Dr. who takes time to listen and is never in a rush. Recently I received a text from her on a Sunday afternoon and I could hardly believe it, She was working from home following up with me on some bloodwork, Methodist healthcare is by far the greatest healthcare available. Such a blessing to have the best care in America right here in greater Metro Houston. For those of you who are on the northside up near Conroe/Willis, I would highly recommend Dr. Watson, I’ve never had a female Dr. but that’s irrelevant when it comes to the best of care. Dr. Watson is outstanding located in the office building I am League Line Road, Methodist healthcare.

Love My Chart!

2023-05-03

MyMethodist is so easy to use . I love the way I can have access, see future and past appts . Being able to message my dr and office . The list of my medications . Wonderful . I am spoiled and love it ! Thank you so much !

My Chart Review

2023-06-03

I like Houston Methodist Sugarland.

- The MyChart is an excellent tool and user-friendly and it’s continuously upgraded.
- 5-Star ratings to Dr. J. Hsu and Dr. Koo and their staff for their professionalism
- My vaccines (COVID doses 1,2,3) and Fluzone were administered All-In-One place that makes tracking simple and easy.

Gwen Dodson

2023-07-05

Absolutely the best doctor I’ve seen. Makes me feel much better about going to the doctor and the actually listening to you. The staff was awesome also and I felt that they actually cared. Thanks fo much Dr. Maddox for listening and helping me feel so much better🙃❤️

So convenient and cheaper than minute clinic

2023-08-05

I don’t have insurance and was expecting some ridiculous price but only 20 a visit! Got what I needed no problem. The entire process only took me 10 minutes. Wow just wow! Good job Methodist 👏

Simply The Very Best

2023-09-06

If you need a cardiologist that is experienced, well trained, and is caring too then Dr Aslam and his staff are it. Add to that he has all the latest equipment in the profession.

Whatever is needed he has it all at his institute. You won’t be sent to another doctor because Dr Aslam can and does it all.

Twice now he has put stents in my heart and did it so well I went home the same day. He has put in my heart a pacemaker.

So this is from someone who has been there I know how important a decision to go to a cardiologist reallly is. Dr Aslam is the very best. Thanks

Jim - Kingwood, TX

2023-10-08

Love MyMethodist and it just keeps getting better! Everything in one place and it integrates with my iPhone health app. You can also request refills, schedule Doctor appointments, find Doctors, communicate with Your Doctor and Doctor’s office right from MyMethodist ! Great job!

Dr. Ware

2023-11-08

I have gone from specialist to specialist trying to figure the things wrong with me. Some doctors can’t help me but Dr. Ware is amazing. She always takes me and help me with anything that’s wrong, plus we work together to figure out what’s wrong with me to help “fix me”. It’s that personal touch and extra time she takes to help me with whatever’s wrong with me, which is why I feel she is the best.

Organized, Efficient, Informative

2023-12-10

My Chart is an Organized Platform for Both Provider and Patient. The interconnect between providers allows for Efficiency of Diagnosis and Treatment. Medical Information maintained within the website helps providers, patients and government respond to each other’s information needs. My Chart is A Wonderful Help for All Concerned.

Absolutely love it!

2024-01-10

MyChart is a great tool with quick access to everything. Scheduling appointments are done easily as is sending a message to my Physician or their team members. Test results can be viewed, all the paperwork done in the office can be eliminated by simply keeping personal information updated through MyChart. It is easy to use, absolutely love it. If you haven’t signed up for MyChart you should try it out.

App crashed

2024-12-19

App extremely unstable and crashed when the doctor was ready to speak to me. Do not rely on for telemedicine.

Wasted efforts

2024-12-19

At first glance I see no reason to use MyMethodist because you can do the same things in MyChart app so what’s the purpose is my question.

BUG

2024-12-19

MyMethodist does not work. It kept saying I must be age 18+ to enroll (yes I am) when I was trying to set up a virtual appointment.

Double Charged

2024-12-19

The service was great but when I looked at my bank account . I was charged double 🤔😞

Dr. Kerry Laursen

2024-12-19

I couldn’t be more pleased with the kindness, promptness and efficiency of Dr. Laursen and her staff. From start to finish, they are a first class example of the way I like to be treated when under the weather.

Dr Bhadresh Shah

2024-12-19

So happy that my PC referred Dr Shah for me. He is extremely knowledgeable in his field. He’s kind, gentle, and a very good listener, and has greatly helped me.
God bless Dr Bhadresh Shah.

Dr Zheng

2024-12-19

I was so fortunate to be referred to Dr Feibi Zheng by my primary care physician. My diagnosis was hyper hyper parathyroidism. The findings in a nuclear parathyroid scan were abnormal. Dr Zheng is a specialist who is highly skilled and gifted. She did my surgery and the results were awesome. I didn’t even have to take Tylenol after the surgery. She is truly a skilled surgeon. She and her caring staff took such awesome care of me. On my first phone call to make an appointment I spoke with Saprina, her Senior Patient Affairs Coordinator, Saprina give me information and answered questions. I felt such ease after speaking to Saprina and looked forward to my appointment. The appointment with Dr Zheng was a though exam and I could see how Dr Zheng cared about her patients and was ready to answer all questions and concerns. The surgery went so well. On my follow up appointment after surgery I brought up a concern and Dr Zheng totally listened to my concerns. I’m fully confident she will seek resolution to my concerns and she even thanked me for my input of information. How often our we listened to and our concerns get resolution. With Dr Zheng I feel I can rest assured she will get to the bottom of the issue. I’ve been bragging on Dr Zheng ever since the surgery. She is highly skilled in her specialty and I’m so glad she chose her field of practice. I needed her and I’m so glad did my surgery.



Is MyMethodist Safe? 🤗🙏


Yes. MyMethodist is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,286 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for MyMethodist Is 64.6/100.


Is MyMethodist Legit? 💯


Yes. MyMethodist is a totally legit app. This conclusion was arrived at by running over 2,286 MyMethodist User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyMethodist Is 86.5/100..


Is MyMethodist not working? 🚨


MyMethodist works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with MyMethodist? Post a Review




Features

Enjoy 24/7 video visits, securely view MyChart health records and test results, schedule an appointment, find a location and more.

Virtual Urgent Care: 24/7 access to board-certified providers for non-emergency needs via on-demand video visits.

MyChart: Securely access your Houston Methodist health records, including test and lab results via MyChart.

Integrating the MyMethodist app with Apple Health allows you to incorporate health data, such as step count, calorie intake, blood pressure or blood glucose, from other health and fitness apps into your MyChart account.

24/7 access to board-certified providers for non-emergency needs via on-demand video visits.

Virtual health care visits are ideal for diagnosing and treating common urgent care conditions.

During your video visit, the telehealth provider will assess your condition, offer a diagnosis and treatment plan, and, if necessary, prescribe medication.

Find a Location: Find the location nearest you, including emergency care, or get turn-by-turn driving directions to all of our locations.

Doctor Info: Find your doctor’s information, as well as select a new primary care doctor, another provider or specialist.

Wayfinding: If you’re at one of our hospital locations, use this feature to navigate to clinic and imaging appointments, dining options, gift shops, ATMs, parking garages and more.

Schedule an Appointment: Quickly and conveniently schedule a doctor’s or imaging appointment at one of our convenient locations.

Second Opinion: Get secure, convenient and fast online second opinion consultations from Houston Methodist.

Our world-class experts review your case, confirm your diagnosis or treatment plan or recommend alternatives.

Accessing Houston Methodist just got easier with the new MyMethodist app.

  Customer Service/Support
Developer:
The Methodist Hospital