Dragon Anywhere Reviews

Dragon Anywhere Reviews

Published by on 2024-03-05

🏷️ About: The most accurate professional-grade dictation service available on the market. Create templates, add custom words, and instantly dictate your documents – Dragon Anywhere will automatically adapt to how you speak.


       


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 707 combined software reviews.



Read 20 Customer Service Reviews 😠💢

2.6 out of 5
This company has always had the worst service assistance possible

When it works it’s better then Siri.... however be warned... this company has one of the worst service departments of any for software. I have used dragon for years and each time it takes hours to fix software issues where it declares war with other software. So I was happy to see an application where I could finally stop using via computers and stop wasting hours trying to get their software to just work... but now I find the application has disappeared off my iPhone and surprise surprise it will not accept any login to acknowledge me now....and to get any help from nuance you have to PAY them to help you make their own app work... if I had not paid for the year, I could just re-install it under a new email and maybe it would actually work. But now I have to deal with trying to get it to work on a email it will not acknowledge.

Simply horrible and can’t get the 150$ to work!

Updated March 2021: I called and called and emailed. I never got DragonAnywhere to work. Apple couldn’t refund me, the developer said it would talk to a supervisor but they NEVER got back to me after dozens of messages. They just took my money (150$!!!) and delivered nothing. I will never buy anything from this company and I would advise you not to. I waited to update but since my substitute ending in a month, fair to say I have lost my money. They always post the same reply (sorry call us). Save your time and just don’t buy. You have been warned again and again.
————

Like the other 100s that complained about not being able to access the subscription I called customer service. Useless, they told me to call Apple. I’ve paid for this for 5 months now and I can’t use it. Terrible service and support. Do not purchase, you have been warned (yet again!).

Edited: it now appears to be working and I had to log into my account and reset my password after they told me the dev. Had fixed the issue. I want to be either refunded for the five months I couldn’t use it or 5 months to be added to my subscription. It shouldn’t take that long to get a solution or an addition to your subscription. I’ve been totally reasonable but 160$ for 7 months of use is simply not worth it.

Astonishingly disappointing

I was actually astonished at how bad DragonAnywhere was. It has such a great reputation, maybe that’s just for the desktop version? I tried using this for a writing project on an iPhone 11 in American English. It was slow, rarely understood my speech when a common proper name happened to be included, the command functions worked maybe one time out of seven, and I spent most of my time typing and arguing with it. For comparison, I’m using the native voice to text feature on my phone to write this and it’s going significantly better.

If you are a writer who is curious about Dragon due to the hype, DragonAnywhere that is simply called Dictate works much better, is very cheap, and is a slight improvement over native Apple dictation function.

As for dragon, I can’t understand where this great reputation comes from. DragonAnywhere does nothing that it says it does. Would absolutely not recommend.

Horrible and expensive

DragonAnywhere is to glitchy and loses your hard work and information. I had to renew my subscription and I went through the website to renew the subscription because DragonAnywhere would not work. After I paid $15 I tried to go back into DragonAnywhere and it would not allow me to dictate although I had updated my payment information and they withdrew the funds. For hours I sat here on my iPhone and try to get DragonAnywhere to work. I even deleted DragonAnywhere and reinstalled it and logged in with my email address, well all my documents are now gone lost. You would think that I could login and all my information would be there but it’s gone all my notes all my hard work. If you were going to use the system I would not rely on it and I especially wouldn’t be putting your most precious work into it. This is not the first time I’ve lost information using DragonAnywhere actually this is the second time. Their customer support is horrible their website is confusing And DragonAnywhere is to glitchy. When it works it has great potential but if DragonAnywhere is going to lose all your work I don’t know what the point is an even using DragonAnywhere . Be very cautious buying this as it glitches at the worst times when I needed this the most, it wouldn’t work and will glitch out for hours like now.

If you are looking for an aggravating experience this is the right app for you

I never even got to the use DragonAnywhere . DragonAnywhere is broken you receive the notification from apple that the subscription is active and then you can’t sign into DragonAnywhere . It says the email address doesn’t exist in there system. So I canceled it and tried their web site. Not any better you go through the whole purchase and then go back to DragonAnywhere and again it says email doesn’t exist in there data base after you receive an email to that same email with the receipt of your purchase. Then you go back to there web site to log into your account and after entering log in info page reloads and goes back to log in screen saying unknown error. Contacting customer service the next day was a waste of time also. It is amazing if this company is able to get any money from customers. Nothing works you cant even attempt to use the product. They really need to revamp there purchase process. Maybe someday i will actually be able to try DragonAnywhere . Someone from this company should actually try to purchase there own product so they can see how broken the process is. Complete fail.

Major flaw!

I purchased/committed to the trial of Dragon anywhere. While I find it to be effective in dictating there are significant editing limitations. For example, I had dictated all my clinical notes as a trial the software. Somewhere along the way several paragraphs of notes deleted. I found no way to restore the hour of work of writing/dictating that was lost. In fact, while working to restore the lost paragraphs, I lost the final two paragraphs. As I see, there is no way to restore un-edit or undo typing, via Dragon anywhere. The risk then becomes in the event that you make a notable error there does not present to be any easy or simple way to restore the document or typing it was lost. I will and my subscription today because of this error/inability, fearing that such could happen again.

I use Dragon for Mac extensively in my clinical practice, finding it to be ineffective way to dictate charts/clinical notes. I was hoping that Dragon anywhere would provide similar feature, without having to lug around a computer and headset to do my notes. Maybe in the future Nuance will figure this out, but at this point I would not recommend this program.

Dictation quality is great, but…

I really love the actual dictation part of DragonAnywhere, from the accuracy to how customizable it is. However, every single time I try to send my work to Dropbox, a message pops up saying that something went wrong and I have to go into settings, unlink from Dropbox, and then reconnect DragonAnywhere to dropbox, which requires signing in all over again. I also get a message telling me that sending it in email as an attachment or otherwise will not work and to check my email in settings, which I do every time and it is set up properly but it will not send. In other words, I can dictate all I want into DragonAnywhere but no export feature is working. I feel like I just threw $150 away. I will be calling support on Monday but I don’t have high hopes for a refund. As other reviews are saying, DragonAnywhere could be amazing but there are far too many glitches.

BAD THINGS HAVE HAPPENED TO THIS COMPANY

I used Dragon about four years ago and loved it. I dictated hours of successful material and got very comfortable with DragonAnywhere . Unfortunately, I had to cancel my subscription because it was too expensive at the time. Recently, I decided to resubscribe and BAD THINGS HAVE HAPPENED TO THIS COMPANY. I have jumped through days of hoops and sketchy holds to get help with an absolutely ridiculous technical glitch preventing me from registering my license and actually using DragonAnywhere . Intra-departmental communication is abysmal, and there are a lot of artificially padded timelines that do nothing but make it seem as though Nuance is doing something when in fact they are kicking the ball down the road hoping you’ll go away. Simplify the process and allow subscriptions through DragonAnywhere for all users, even returning ones who originally subscribed online.

In short. I recommend you choose one of the clunkier, cheaper apps or just take your chances with Siri. Nuance/Dragon support is incompetent in every way.

Come on, get some decent customer service!

I have been using Dragon desktop for about 10 years and this app since 2017. while it is not perfect, I have found that, in general, it serves very well. I especially like the custom word and custom formatting possibilities. However, for the past two weeks, I have gotten a message when I logged in telling me that my subscription has expired, even though I renewed it in February for another whole year. I talked to somebody on the phone when this first happened, and nothing happened. Then I submitted a request online with a very detailed explanation of what was going on. They told me that they had “escalated” this matter, and that would take usually 24–48 hours. It’s been over a week now and nothing has happened. When I called their support center, the person told me he could not do anything about it and I will just have to wait. This is absolutely horrible!

They have a major problem

Tried to subscribe within DragonAnywhere . Told email is already registered. OK, fine, so reset password. Went back to app to login. Got pop up “You cannot login. Your account does not have access to this product”. Instructed, of course, to contact technical support. Who wants to use up their time for that? Leaving review because feeling kind of sorry for the people responsible - hey, folks, you could be a lot more successful. How many subscriptions do you suppose you have lost? Are you blaming your potential customers for not spending their time on workarounds? Investing in customer support to help (the 2% who do not give up) with those workarounds, rather. than spending your energy making it easy for us to spend our hard-earned money on your product?

Update: “You can’t replicate my problem”? That gave me a good laugh - seriously, not being sarcastic - it’s funny due to all the other reviews describing the same problem.

It really deserves more than two stars but...

I had a subscription to DragonAnywhere two years ago. It had a very good transcription rate... between 80% to 90%. It was that good. I’ve canceled the subscription because I ended up not using it during the editing part of my work. Then my wrists started acting up, and thought this would be the next best thing to continue working.
I re-subscribed to Dragon Anywhere back in November 16, 2020, and am writing this review on November 26, 2020. Ten days into my subscription and I have not been able to get into DragonAnywhere . I have been in touch with both Apple and Nuance to address this issue, downloaded, deleted and re-downloaded DragonAnywhere at least five times. Canceled my subscription and attempted at resubscribing, not to mention having a two hour phone call with Nuance and Apple’s customer service... still, couldn’t log in. I changed my password, tried restoring a subscription... same thing. When it works, DragonAnywhere is phenomenal. You can train it, and it requires minimal editing in terms of punctuations. So, if you’re one of the lucky ones who got it to work, well done you. They also have excellent customer service, courteous and you can tell that they try to do their best to help. It is regrettably too glitchy for the five-star rating DragonAnywhere deserves.

I Wanted To Report A Bug Issue

I am not sure if DragonAnywhere is slowly phasing out or not, but I do know that it’s tough to report bugs or issues now. When I click the “App Support” button here, it says, “Page not found.” Plus, whenever I go on the website, it sends me in limbo to try to make a report or anything concerning DragonAnywhere.

In summary, I am thinking about quitting the service because the company is not seeming to put much behind this product that makes it worth what they are charging. Plus, I have had billing issues all of last year, and the problem was not really fixed at the end. So I can’t say that I have a lot of confidence in this company now.

But anyway, I wanted to report that there is a glitch going on that’s causing it to be able to make it hard to email directly from DragonAnywhere . This function used to be a good thing, but due to the company's lack of support on DragonAnywhere, this seems to be an issue. Since there was nowhere else to report the bug, I am reporting it here.

It works but not

DragonAnywhere works well until it does not. It is very glitchy with the iOS for example, on my phone, when I dictate, I am unable to see my dictation for some reason until I hit the keyboard down button. So I ended up having to uninstall and reinstall DragonAnywhere . It will work for a while, but once I switch between applications such as send via email or, touch the keyboard again, I’m once again unable to see my dictation. For the most part, it works like the normal dragon on a desktop, but needs a little tweaking. I’m hoping the developer can help me troubleshoot. What is going on and fix the problem other than this problem, it really is what I needed for work.

Horrible customer service and support

I am trying to install this software to use with my business and I was considering implementing it with all my employees but I am seriously looking for another app that can fill this need.

I installed the software but I was unable to subscribe because it is telling me that I already have a subscription. I then try to sign in and I am told that I do not have a subscription. I go into ITunes and it shows I have a subscription. I called tech support and they told me they could do nothing to help me and to call sales. I called sales and was told they could not help me and I had to call tech support. I have been going through this for 3 days. I wish I could give this a negative number of stars.

I am very disappointed in how I have been treated and if this is normal for their customer service I could never recommend this software to anyone.

*** update to review

The developer was finally able to fix DragonAnywhere so I was able to log in but it took weeks and this review to finally get help. I’m thankful that it was finally fixed but the process is difficult to navigate. Thank you for fixing it and I look forward to trying DragonAnywhere and I’ll update this review again once I have.

So much potential, yet so little support.

When it works, it’s excellent! I purchased this at the same time that I purchased the new version of Dragon for the Mac v6. Unfortunately, I was never able to get Dragon Anywhere to sync with the desktop version as advertised. Since this was the primary reason I purchased the product. The manufacture customer support was unable to resolve the issue, and after repeated calls and conflicting instructions, I gave up.

If you don't plan to buy the desktop software, then I can recommend it

The main problem with this product is that the company is lazy when to comes to providing updates. It has so much potential, and I wish Apple would buy the company and fix it. Most of us Mac users know that Siri is dumb as a rock when it comes to voice recognition, and this product could be leveraged to fix that.

An amazing example of just what technology can do!

I've been using this product for about six months. It still amazes me with its accuracy and the overall ease of use. I have only given it four stars because I really want them to find a better way to integrated into the rest of the iOS ecosystem. At present, it relies upon you copying text from the dictation notepad into the application you want to use. It does support sending email directly from within the application, but I haven't found that quite as convenient when you are replying to someone's email.

Leaving that aside – because a big part of that problem is just the rules which Apple enforces for application separation – I have to say that I find this product quite astounding. It has really changed the way I work. I travel with an iPad mini, and this allows me to work very productively without the need for any external keyboard.

If you think you would find this product interesting I recommend that you sign up for the trial. See how much you make use of it, and then decide whether it's worth the $15. That is what I did, and I then signed up for a years worth of service.

Highest Quality On App Store

I find that it is easier than writing my book while using DragonAnywhere because it is the highest quality dictation software I have found available and IPhone. I do believe there is a men’s room for improvement especially with regards to auto saving or features which verify whether or not you would actually like to delete selected text. My biggest gripe is that it is way too easy to accidentally delete a paragraph while doing any sort of multitasking or if the phone is just simply in your hand even attempting to copy the work that you’ve just created you can way to easily accidentally delete things otherwise DragonAnywhere does deliver upon expectations.

Unbelievable beyond my Expectation

I was hesitant to pay 15 dollars per month for a mobile ability to dictate. I have used dragon for the past 10 years and I love it. It's technical in the beginning but once u train it, it works. Now this little app beats anything I have ever used to document. All u do is sign up and bam u are documenting. It recognizes ur voice without training.

The only cons so far after a day of use is the commands are not easy and some won't work but I can stop and format how I like. I'm sure once I've been using longer won't be an issue. The other thing when u stop to correct a text it does jump u to the end of the page if u do not turn mic off.

I have to say as sad as it is, all I need in life is my mobile dragon and my Netflix at the same great price. I won't even think twice about paying for DragonAnywhere!!!!!! Lol

Dragon is the real deal!

I almost never write reviews. But as someone who needs to use voice to text in my life I am extremely disappointed in Siri. I do frequently have to use technical terms but even when I don't it's scary to see the number of auto correct errors in makes. When I looked for an alternative voice to text program I can honestly say Dragon has turned out to be everything I dreamed it could. From the most technical jargon I use to the most basic speech has incredible capabilities and is easily trainable. You have both the option to indicate phonetically how it should sound and if that is not effective go into the vocabulary you've created special words hit the train button and I've yet to see it fail after one single pronunciation to train even complex words. This program is expensive relative to others but when you consider its incredible sophistication for me it is a game changer. While this review does not contain any real complicated language it was written by me on Dragon one attempt. I have no interest financially in this product and happen to be a physician and involved in pharmaceutical development.

READ THIS for iPhone 7+ with iOS 10.3.3 thru 11.0.1

DragonAnywhere is absolutely fantastic! But there are some problems with subscribing from within DragonAnywhere downloaded from DragonAnywhere Store for the iPhone. This review applies to an iPhone 7+ running iOS 10.3.3 through 11.0 .1. I have no way of knowing whether this review is valid on any other iPhones or versions of IOS. If you download DragonAnywhere and press the Subscribe button, and subscribe from within DragonAnywhere , you will never get DragonAnywhere to work. This applies to iOS 10.3.3 through 11.0 .1. You must first set up your account at the Nuance website. And then download DragonAnywhere . I did it the wrong way during the last week of September 2017, and I wasted a great deal of time with the Nuance tech support and also Apple tech support. There is simply no other way to do it then first purchasing the trial from the Nuance website, or skip the trial and purchase the subscription right away, otherwise your life will be filled with incredible time wasting headaches and hassles. Besides that, DragonAnywhere is absolutely fantastic! Incidentally, there is no difference in price. But purchasing the subscription from Nuance offers the option of a yearly subscription that gives you 12 months for the price of 10.



Is Dragon Anywhere Safe? 🙏

No. Dragon Anywhere does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 707 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for Dragon Anywhere Is 0.0/100.

Safety Analysis

54.6% of users say app is Risky 🚨
54.6%

26.4% of users say app is Safe 👍
26.4%

19.0% of users have Some Concerns ⚠️
19.0%


Is Dragon Anywhere Legit? 💯

No. Dragon Anywhere does not seem legit based on our analysis. This conclusion was arrived at by running over 707 Dragon Anywhere User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Dragon Anywhere Is 0/100..

🔏 Privacy & Data Safety

Dragon Anywhere collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • User Content

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Dragon Anywhere $14.99
Dragon Anywhere $149.99


How was your experience with Dragon Anywhere? Post a Review




Features

• Need to fill out forms from the road? Easily create form-based templates using Dragon Anywhere’s auto-texts feature and create and fill out forms, such as client in-take forms, and even navigate field to field by voice commands.

Dragon Anywhere makes it easy to create detailed and accurate documents, fill out reports and forms, or complete other paperwork— directly on your smartphone and tablet, all on-the-go.

And because you can also synchronize your personal customizations with Dragon Professional for the desktop, work started in the field or out on the road can easily be completed back at your home or office.

• Synchronize with supported Dragon desktop solutions and work started on the road or in the field can be completed back at the desktop for seamless document workflows.

Create templates, add custom words, and instantly dictate your documents – Dragon Anywhere will automatically adapt to how you speak.

  Contact Support
Developer:
Nuance Communications


Website: