Oh my. This company. this app, they’re in the UK, so you have to wait until late at night for any communication from them.
They base all their sizes on European sizes so depending on what you order, you may be stuck with it if it doesn’t fit. (Even though I was told not to worry, they have a warehouse in the states for returns)
It takes a good month to get to you. It takes about a week just to leave their warehouse once it’s been confirmed your order has been paid for. The return policy list is that the following items cannot be exchanged or returned: swimsuit, lingerie, bodysuits,swimwear, jewelry, wigs, masks and accessories. The address for returns isn’t the address your package comes in. For returns you need to email them to request a return. They’ll ask you what you’re returning and go from there. Patience is a virtue with this company.