Contact Chic Me Support

by Glitterboo1

I paid $127 for 5 pairs of shoes wich was a good deal. After a month I received 4 out of 5 pairs of shoes. I wrote them and told them I never received the 5th pair, they asked me to send them a picture of the shoes I didn’t receive after they took my order history down off the website but luckily I had already screenshot a pic of it before hand, so I sent the pic they requested. They then asked me to send them pictures of the packages my other shoes came in, which I couldn’t because I had already threw the bags away. (Who’s going to keep scuffed up gray plastic bags????) so their resolution was to offer me a $5 cash coupon for the shoes I spent $32 USD on. Im deleting this app and I will never shop with this company ever again nor will I ever recommend this company to my friends or family. And I paid through Afterpay which has no protection for customers in situations like this so I can’t even dispute the charge with my bank to get the money back because if I do it will freeze up my Afterpay account and I use Afterpay in other stores. Smh I got the $hi**y end of the stick on this one🤦🏽‍♀️

by AFVB2

I order couple of dresses from this website thinking that it was going to be good or at least decent material. Absolutely nothing was worth to keep. The material and the dresses were so poorly made, everything was almost see through. The worse thing is that they don’t allow you to return something before asking them. I didn’t know that until after i have return the items back to them. Apparently, if you follow the return process on the app it doesn’t count because the address there is not the correct place to send the items. The worse thing is that i had to pay to send the items back because they don’t cover that either. At this point i was so fed up with the customer service and contacted support and they were not able to help me with anything. Now i don’t know what is going to happened with my refund. All they offer was a 30% discount on the next purchase, and I don’t even want that i just want my full refund for my purchase and the return fee.

by MommaOfMayhem

I have not even bought anything because I could tell right away that this entire website is a cash scam. Deleted the app. Please let me explain what I mean by “scam.” (1) When you click on a photo of something it takes you to a list of items, not the item you clicked. (2) Every single photo is edited. The models and the clothing is clearly photoshopped, so you have no way to know what you’d even be getting. (3) These EXACT items can be found on SHEIN and other websites with the REAL original photos at half the price. (4) All of the models have plastic surgery, edited out cellulite, and edited skin color, etc, which would make it impossible for you to know how any item will fit a normal person. (5) Fake 5* reviews saying how great the company is … to hide all of the real 1* reviews complaining about products and customer service. I advise people to stay away from fraudulent business practices like these. You have no way to get your money back after they screw you.