RICOH THETA Reviews

RICOH THETA Reviews

Published by on 2025-02-13

🏷️ About: Make life fun and work convenient with the 360° camera RICOH THETA The 360° camera RICOH THETA greatly surpasses your field of view to capture the entire surroundings with a single shutter click. You can view and share on a computer or smartphone the images and v... Show more


       


Overall Customer Experience 😎


🤬 Negative experience
69.1%

😎 Positive experience
16.2%

🫥 Neutral
14.6%

~ from Justuseapp.com NLP analysis of 1,833 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app operates flawlessly on multiple iPads and iPhones.

- The Z1 is Ricoh's best yet for photos.

- The app has capabilities that are entertaining and easy to use.

- The app allows for complex tasks to be done with ease.



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
Can't connect to wifi

Using iPhone 7 and iPhone XR report cannot connect to wifi. Have called Ricoh support to no avail. Basically turning cam on and turning wifi signal flashing, open RICOHTHETA go t center shutter button, asked to register camera with serial number upon entering app reports cannot connect to wifi. I ... Show more

Time Waster - Constantly unable to connect

I spend so much time just trying to connect and reconnect to this camera that it is not worth it to have one since the useless app is needed to operate it.

I had hoped to get away from using Matterport for Virtual Tours bur cannot because that would mean relying on this useless app that cons... Show more

Terrible and clunky

I can’t connect using WiFi. It’s the main way to connect using the camera, which means if you don’t have service, you have to choose between internet and controlling your camera.

When you do connect, it disconnects after 30 secs.

It has Bluetooth but it seems to be pointless and and I... Show more

App doesn’t work with iPhone XR or 6S

Theta app doesn’t start up. All I get is the Theta logo and then get booted to the home screen. If I reinstall Theta app, I get additional prompts for Location services and Bluetooth permission. Then I get booted to the iPhone home screen. Tried iPhone XR and 6S and a Theta V - all on the latest... Show more

IOS 13 Doesn’t Work *FIXED*

I have used RICOHTHETA using the google pixel as well as the iPhone XS and now the iPhone 11. Since my iPhone XS had already linked to the camera, it continued to work after updating to IOS 13. However, once I swapped out my phone to the iPhone 11, I can’t connect to my camera anymore. I tried del... Show more

Software no longer recognizes my camera

Auto software updates for my seldom used Theta camera (with no model number on it) now can’t connect my camera to my phone. My camera profile doesn’t exist on RICOHTHETA any more either. The newest software only supports 2 models? Why would you update software and throw your existing camera owners... Show more

Workflow downgrade from Theta m15 app

Really wish I could choose to store my transferred photos in RICOHTHETA without cluttering up my Photos collection like the Theta m15 app did. (Why would I want them in the device’s photo collection when the Photos app cannot view them in their intended format?). Better yet I’d like the option to... Show more

Great camera, horrible app

Today was my first day using RICOHTHETA with the camera to capture a 360 tour for a real estate client. I looked extremely unprofessional because RICOHTHETA kept disconnecting from the camera over and over again. Was standing within 6 feet of the camera! Touch the button to take a pic and then RI... Show more

Amazing camera but app is crap

The camera is amazing!! quality is great in most conditions but I have consistent connection problems. RICOHTHETA will disconnect and ask me to enter password. I don’t have a password so I just restart app a couple times till it doesn’t ask me and connects anyways. When I’m in live view the camera... Show more

Old Theta V images no longer show

I have been using the Theta app with the Theta V camera since 2018. I noticed that images and videos dated 2019 or earlier are no longer searchable on the current Theta app from my 2020 iPhone or 2018 iPad. When I instead try to search for these photos in the iPhone Ricoh Theta album, I get the “... Show more

Brilliant camera with flawed app

First of all, if you are looking to make a series of street-view images, Ricoh may likely be the ticket, I’m using the ThetaV and it’s better than expected..... RICOHTHETA on the other hand.

Dear Ricoh, Couple things, when the Camera start up in self-timer mode, please have it use the l... Show more

Add iPad support please

RICOHTHETA is nice and works well. It would be nice to have iPad support. It would editing and viewing much easier than my tiny phone screen. I typically take the phone with me for capture but prefer to edit and manage on a larger device. I import to my iPad and my cloud services take care of gett... Show more

FIX THE APPPPP!!!!

Omg, the Theta cameras are useless without RICOHTHETA , when will you fix it? I’m a professional real estate photographer and right now, 360 walk throughs are my most requested shoots! I cannot use the required app now that it won’t work, which is detrimental to my business. Angry!

Ccps

Just got it so much better than GoPro fusion no needed to go to desktop, you can edited and send straight from the phone with built in software and free apps and pictures look great

MUST allow new “Local network” on iOS 14, or no connection!

Excellent app software again in this 2.15.0 version (a month old as of this review). I’ve been using Thetas professionally for 5 years now, and the Z1 is Ricoh’s best yet for photos. Operates flawlessly on multiple iPads and iPhones at least that long. Apple’s latest iOS 14 has a new option that wi... Show more

Theta App no working properly

This application is very frustrating to use. The application is very slow and it keeps on disconnecting when I start taking photos? Please let me know what can be done to fix this issue.

Spherical Fun 👍🏼👍🏼☺️

Absolutely love this apple-It’s honestly amazing what it will do ❤️
Just make sure that you have some usable memory on your smartphone or iPad and it astonish you with the results!

Taking pictures is a breeze

❤️❤️ I am super grateful for how easy it is for me to take amazing pictures and video for my real estate projects.

Files

It would be really cool if you could create files within RICOHTHETA to better organize the pictures.

AMAZING NEW TOY

I got this specifically to do 3D tours at work, but downloaded RICOHTHETA first . The capabilities were so so entertaining I just carry my Ricoh with me everywhere. I had no idea how easy it would be to use but I seem to do complex things with ease constantly . Love RICOHTHETA love the camera !!



Is RICOH THETA Safe? 🙏

No. RICOH THETA does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,833 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for RICOH THETA Is 19.0/100.

Safety Analysis

80.5% of users say app is Safe 👍
80.5%

12.3% of users have Some Concerns ⚠️
12.3%

7.2% of users say app is Risky 🚨
7.2%


Is RICOH THETA Legit? 💯

No. RICOH THETA does not seem legit based on our analysis. This conclusion was arrived at by running over 1,833 RICOH THETA User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for RICOH THETA Is 36.1/100..

🔏 Privacy & Data Safety

RICOH THETA collected the following data from you:

  • Data Not Linked to You:
    • Location
    • User Content
    • Usage Data
    • Diagnostics

How was your experience with RICOH THETA? Post a Review




Features

* A separately sold RICOH THETA series camera is required to shoot spherical images.

You can view and share on a computer or smartphone the images and videos you shoot.

In still image mode, you can shoot while checking images in live view.

The 360° camera RICOH THETA greatly surpasses your field of view to capture the entire surroundings with a single shutter click.

You can share on Twitter, Facebook, and other social network services the spherical images you shoot.

  Contact Support
Developer:
Ricoh Co., Ltd.