RICOH THETA Reviews

RICOH THETA Reviews

Published by on 2023-06-19

🏷️ About: Make life fun and work convenient with the 360° camera RICOH THETA The 360° camera RICOH THETA greatly surpasses your field of view to capture the entire surroundings with a single shutter click. You can view and share on a computer or smartphone the images and videos you shoot.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
40.1%

🙄💅🫥 Neutral
38.2%

👿🤬😠 Negative experience
21.7%

~ from Justuseapp.com NLP analysis of 1,800 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app operates flawlessly on multiple iPads and iPhones.

- The Z1 is Ricoh's best yet for photos.

- The app has capabilities that are entertaining and easy to use.

- The app allows for complex tasks to be done with ease.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Can't connect to wifi

2022-05-25

Using iPhone 7 and iPhone XR report cannot connect to wifi. Have called Ricoh support to no avail. Basically turning cam on and turning wifi signal flashing, open RICOHTHETA go t center shutter button, asked to register camera with serial number upon entering app reports cannot connect to wifi. I just not kidding this is happening on two Ricoh z1 units. There's an obvious bug plz fix it or they are going back.

Time Waster - Constantly unable to connect

2022-06-26

I spend so much time just trying to connect and reconnect to this camera that it is not worth it to have one since the useless app is needed to operate it.

I had hoped to get away from using Matterport for Virtual Tours bur cannot because that would mean relying on this useless app that constantly can’t make a connection and is always crashing.

Ricoh sells overpriced crap cameras. Can’t wait to return mine.

Terrible and clunky

2022-07-27

I can’t connect using WiFi. It’s the main way to connect using the camera, which means if you don’t have service, you have to choose between internet and controlling your camera.

When you do connect, it disconnects after 30 secs.

It has Bluetooth but it seems to be pointless and and I can’t do anything with it.

RICOHTHETA is clunky and not intuitive.

It very slow.

It doesn’t show live preview.

You can’t control the camera remotely with Bluetooth, you can barely control it with the WiFi.

There’s no way to reset WiFi pw

Overall I’m having an absolute terrible experience for a camera I just paid $1000 for.

App doesn’t work with iPhone XR or 6S

2022-08-28

Theta app doesn’t start up. All I get is the Theta logo and then get booted to the home screen. If I reinstall Theta app, I get additional prompts for Location services and Bluetooth permission. Then I get booted to the iPhone home screen. Tried iPhone XR and 6S and a Theta V - all on the latest versions and firmware. Other apps seem to work; I tried easy 360 for RICOH, RICOH Tours, and RICOH THETA HDR. I want to use the on-camera auto HDR mode, so these apps are not a substitute for the Theta app.

IOS 13 Doesn’t Work *FIXED*

2022-09-29

I have used RICOHTHETA using the google pixel as well as the iPhone XS and now the iPhone 11. Since my iPhone XS had already linked to the camera, it continued to work after updating to IOS 13. However, once I swapped out my phone to the iPhone 11, I can’t connect to my camera anymore. I tried deleting RICOHTHETA and reinstalling, restarting the phone, turning Wifi and Bluetooth off and on etc. Looks like the theta Z won’t work until a software patch is put out. Please let us know how soon to expect a software update!

FIXED
Reset the WiFi on the camera and then reconnect the camera. To reset the camera’s WiFi settings hold down the WiFi and Mode button. The lights will flash red and the camera will shutdown. After restarting the camera I was able to reconnect like I was adding a new camera.

Software no longer recognizes my camera

2022-10-30

Auto software updates for my seldom used Theta camera (with no model number on it) now can’t connect my camera to my phone. My camera profile doesn’t exist on RICOHTHETA any more either. The newest software only supports 2 models? Why would you update software and throw your existing camera owners under the bus? Looked for customer support on RICOHTHETA and website, there doesn’t seem to be any. Apparently there’s no money in supporting older cameras. Don’t tell me, I need a new camera!

Workflow downgrade from Theta m15 app

2022-12-01

Really wish I could choose to store my transferred photos in RICOHTHETA without cluttering up my Photos collection like the Theta m15 app did. (Why would I want them in the device’s photo collection when the Photos app cannot view them in their intended format?). Better yet I’d like the option to use RICOHTHETA as a viewer of what is on the Theta without storage in my iDevice. Since I am going to back them all up to a computer later, this would be a much better workflow.

Love the camera itself and full screen on the iPad is nice.

Great camera, horrible app

2023-01-01

Today was my first day using RICOHTHETA with the camera to capture a 360 tour for a real estate client. I looked extremely unprofessional because RICOHTHETA kept disconnecting from the camera over and over again. Was standing within 6 feet of the camera! Touch the button to take a pic and then RICOHTHETA would disconnect from the camera. Very very unhappy with the performance of RICOHTHETA and hope will be fixed with an update soon.

Amazing camera but app is crap

2023-02-02

The camera is amazing!! quality is great in most conditions but I have consistent connection problems. RICOHTHETA will disconnect and ask me to enter password. I don’t have a password so I just restart app a couple times till it doesn’t ask me and connects anyways. When I’m in live view the camera is very laggy seems like it takes a frame once every 4 seconds.

Old Theta V images no longer show

2023-03-06

I have been using the Theta app with the Theta V camera since 2018. I noticed that images and videos dated 2019 or earlier are no longer searchable on the current Theta app from my 2020 iPhone or 2018 iPad. When I instead try to search for these photos in the iPhone Ricoh Theta album, I get the “Failed to obtain spherical image” message. (However these same 2019 and earlier images are viewable on the Theta+ app.)

Another note: videos that are viewable on the Theta app via the Ricoh Theta album search are a one shot event. I cannot search for more than one album video using the Theta app, because pressing the required “Cancel” button kicks me out of the viewing Album video process altogether. (Ricoh Theta album images do not have this “no searching” problem, however)

Brilliant camera with flawed app

2023-04-04

First of all, if you are looking to make a series of street-view images, Ricoh may likely be the ticket, I’m using the ThetaV and it’s better than expected..... RICOHTHETA on the other hand.

Dear Ricoh, Couple things, when the Camera start up in self-timer mode, please have it use the last setting, so that it would be possible to start up in self-timer shooting “HDR” “EV-1” as an example. Unfortunately it’s required to control the camera to use the same setting I always use :-)

Also, when shooting a series of images with EV correction, I frequently get only one exposure, even when I change the exposure for each shot. Not great. Basically the camera works best in auto ;-)

Add iPad support please

2023-05-06

RICOHTHETA is nice and works well. It would be nice to have iPad support. It would editing and viewing much easier than my tiny phone screen. I typically take the phone with me for capture but prefer to edit and manage on a larger device. I import to my iPad and my cloud services take care of getting the images where I need them.
Since there is already an iPhone app, I know it is not much more development to add the screens and make it work properly on an iPad.

FIX THE APPPPP!!!!

2023-06-06

Omg, the Theta cameras are useless without RICOHTHETA , when will you fix it? I’m a professional real estate photographer and right now, 360 walk throughs are my most requested shoots! I cannot use the required app now that it won’t work, which is detrimental to my business. Angry!

Ccps

2023-07-08

Just got it so much better than GoPro fusion no needed to go to desktop, you can edited and send straight from the phone with built in software and free apps and pictures look great

MUST allow new “Local network” on iOS 14, or no connection!

2023-08-08

Excellent app software again in this 2.15.0 version (a month old as of this review). I’ve been using Thetas professionally for 5 years now, and the Z1 is Ricoh’s best yet for photos. Operates flawlessly on multiple iPads and iPhones at least that long. Apple’s latest iOS 14 has a new option that will prevent a WiFi connection to the Z1, without an error message to explain the repeated fails. So, you must manually Allow (slide switch to become green) in the Settings/Privacy/Local Network screen. For any other app you probably would never want it to see what else you’re connected to. But with Theta, won’t connect without it.

Theta App no working properly

2023-09-09

This application is very frustrating to use. The application is very slow and it keeps on disconnecting when I start taking photos? Please let me know what can be done to fix this issue.

Spherical Fun 👍🏼👍🏼☺️

2023-10-11

Absolutely love this apple-It’s honestly amazing what it will do ❤️
Just make sure that you have some usable memory on your smartphone or iPad and it astonish you with the results!

Taking pictures is a breeze

2023-11-11

❤️❤️ I am super grateful for how easy it is for me to take amazing pictures and video for my real estate projects.

Files

2023-12-13

It would be really cool if you could create files within RICOHTHETA to better organize the pictures.

AMAZING NEW TOY

2024-01-13

I got this specifically to do 3D tours at work, but downloaded RICOHTHETA first . The capabilities were so so entertaining I just carry my Ricoh with me everywhere. I had no idea how easy it would be to use but I seem to do complex things with ease constantly . Love RICOHTHETA love the camera !!



Is RICOH THETA Safe? 🤗🙏


Yes. RICOH THETA is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,800 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for RICOH THETA Is 64.8/100.


Is RICOH THETA Legit? 💯


Yes. RICOH THETA is a totally legit app. This conclusion was arrived at by running over 1,800 RICOH THETA User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for RICOH THETA Is 100/100..


Is RICOH THETA not working? 🚨


RICOH THETA works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with RICOH THETA? Post a Review




Features

* A separately sold RICOH THETA series camera is required to shoot spherical images.

You can view and share on a computer or smartphone the images and videos you shoot.

In still image mode, you can shoot while checking images in live view.

The 360° camera RICOH THETA greatly surpasses your field of view to capture the entire surroundings with a single shutter click.

You can share on Twitter, Facebook, and other social network services the spherical images you shoot.

Using this app will enable you to capture images remotely and view spherical images.

Show the world a new way of enjoying photos by 360° images that provide a feeling of being where the image was taken.

This app enables you to do every task, specifically taking images and videos, viewing them and also sharing them, on your smartphone.

Be sure to install this app onto your smartphone and connect it to a RICOH THETA series camera.

Captured images and videos can be viewed using this app.

Spin around, enlarge, or shrink... Experience the fun of seeing the entire space around you in a spherical image.

You can also switch between still image mode and video mode by the app.

* Compatibility is not guaranteed for devices without GPS capabilities.

* Please visit for additional compatibility information.

  Customer Service/Support
Developer:
Ricoh Co., Ltd.