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⚠️ Most reported problems ⚠️

Something else
60.0%

Connection
20.0%

Not working
20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Root Problems 😠👌🔥

- Mixed reviews

- Have to switch to their insurance to do the test drive

- Have to pay for two car insurance policies on the same car

- No option to do the test drive without switching to their insurance

  3 Reported Issues: 😵🆘🛟🚨📢

Marian Lockman
2023-06-19

Why can't I access my online account?

Drew Bowers
2023-04-29

Will not take payments of any kind.

Victoria Purl
2022-10-22

Will not let me do anything

Showing 1-3 of 3

Have a Problem with Root: Better car insurance? Report Issue




Common Root Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Root app on iOS and Android devices. Solve all Root app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Root iPhone Issues and Solutions

  2. Root Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Root, Inc., developers of Root.




About this app

Disclaimer for savings: Based on savings reported by actual customers who purchased a new this app policy between October 2019 - July 2020; changes in coverage levels not evaluated.  By submitting a review for this app Insurance to Root store, you are granting this app the right to utilize, publish, and distribute, without limitation, for advertising, marketing, or commercial purposes, without any payment to or further authorization by you. Copyright this app 2022. this app is a registered servicemark of this app Insurance Company, Columbus, OH.  With smarter tech, better rates, fast claims, customizable coverage, and everything in an app, this app is the insurance good drivers deserve.  Disclaimer for quotes: WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL A PREMIUM RATE FOR THE INSURANCE ADVERTISED HEREIN.  Disclaimer for savings, NE and CO customers only: Savings compared to this app rate without completion of test drive.  Your this app Home policy allows you to customize your homeowners coverage to best fit your needs, with easy payment setup and 24/7 customer service.  See how much you could save with auto insurance that’s smarter, faster, simpler, and better—download the this app app today. • Over 1. 5 million drivers already have this app.  It covers your stuff when it's in your home and when it’s not (like your suitcase in a hotel), damage to your stuff from smoke or fire, a place to stay if your home is too damaged to live in, and even medical expenses if someone gets hurt in your home.  Actual savings vary by channel of sale, test drive score, and rating factors.  Unlike other insurers, this app uses powerful tech to make car insurance easy, fast, and affordable. How do we do it?  Save on your homeowners insurance when you bundle with auto—it’s simple and convenient to bundle right in the this app app.  Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply.  If you rent your house, condo, or apartment, you can get renters insurance starting at just $6/month.  this app is the car insurance for good drivers like you.  Telematics is not used and resulting represented savings are not applicable in California.  Referral program also not applicable in California. Visit joinroot. com/califaq for more information.