The App doesn’t work
The app it’s glitched or needs an update, when you try to go to the cart after you have selected the items of whatever the restaurant, it doesn’t let you. It doesn’t even shows you a notification or something... but when you try to go the cart before selecting the items it pops up a notification saying “you need to select some items before going to the cart” this needs to be Fix Asap.. If this has happened to anybody else just opt for UberEats... sadly to say but as of right now its more reliable. (I tried with different phones and it does the same thing)
Drivers don’t call, poor service
You have no way of making sure the food will get to you and if it does it is after 2 and a half hours. One driver never called me and when he finally texted me i called him through facetime audio because he didnt have a phone number just so he would tell me he had left with my food and that he had waited in front of my house. This was obviously not true so im guessing he just lied to eat the food i had ordered. Thanks for nothing I am calling the bank to report the retention. Never ordering from this app again. Worst experience with a delivery app ever.
My experience with Uva has always been excellent. The food has arrived as ordered and the drivers are very nice and respectful. During the pandemic they keep their distance or leave the food outside your door. I love that they added toys for fun and the med store. Makes it much easier to stay at home. I am thinking of ordering Monopoly, that will keep us entertained for a while!
It is app that has space for better tools. But, it is still a great delivery service app! Food arrives on time and the drivers keep me updated of my order status. I recommend ordering with anticipation and enjoy! (only works on the Metro area)
I think it’s a great app, but needs some work. The fee is too high in comparison to other apps, very limited order selections and there are no updates. Uber has a map, and continuously gives you updates... you should work on that. Other than that, I love it!
Can’t love it.
As much as I wanna love this app, I just can’t. The selection of restaurants is the best among all the other app, but you can barely customize any order and there’s no status updates. Plus the delivery fee is WAY too high compared to Uber Eats, Dame un Bite, and Glovo.
The best restaurants
They have curated the restaurant list, takes all the effort out of choosing.
Thank you for your Great Service! You have been a lifesaver to us!
Add option for tips
Add option for tips.
Not well designed app! No updates or info on your order! Its not reliable! Worst food app
A simple order took too long (2 hours) to be delivered. Driver was rude and stubborn. The fee is way too high.
I want to love this app but...
First two times using the app order came correct, last three times it was a huge disappointment. I don’t know why you are given the option to add notes on your order if food arrives however the cooks pleases. I do not know if drivers are able to read these notes and they just don’t verify the order or if app do not populate these notes to them. Also app glitches and sometimes after you have an order on cart and are trying to checkout it states you have no items on and you have to recreate order. Once you check your order there’s no way you can go into the details of your order. I want to love the app since it’s a service which it’s needed but I feel I’m wasting my money on food that doesn’t come how I order and I don’t want to wait for another 40 minutes to an hour so mistake can be fix. When you’re hungry, you’re hungry! Wishing you guys can improve service either by asking more from the restaurant you add or fixing glitches from app. Hope this review helps.
I THOUGHT it was great at first BUT...
I ordered from this app THREE times. The first two times everything was PERFECT I had zero issues with the orders or the deliveries. The third time I ordered, I received a phone call from a woman saying that they do not deliver to my address...remind you I ordered from the app TWICE before from the SAME place and both deliveries were made no questions asked. They did not only charge me my order but they also didn’t deliver it... if my address wasn’t eligible for delivery in the first place, it should have been specified IN THE APP. But no, they charged me everything anyway and the lady literally had the nerve to say that my refund was going to take 1-10 days.. seriously ? So I’m supposed to starve until I get my money back. Thanks .
Excellent app. Definitely flawless. Order process was very user friendly and quick. Delivery takes approx. 45min which is fair giving they need to place your order, pick it up and deliver. Restaurant selection is way over average. Food arrived at good temperature and the driver was very friendly. Great job guys! Keep it up.
Not a great app
I decided to stay at home an order some take out on Valentines Day and the service was awful. My order took 2 hour and It was cold. I didnt get any notification that they receive my order. I tried to call them to know my order status and I didn’t get any respond, they didn’t answer any of my calls. Then I call the restaurant and decided to cancel the order, and they delivered anyway. After all they take the food away and gave me the money back.
Yes. Uva is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 51 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for Uva Is 36.0/100.
Yes. Uva is legit, but not 100% legit to us. This conclusion was arrived at by running over 51 Uva User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Uva Is 36.0/100.
Uva works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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