Contact Yousician Support

by Jamelyn

‪I was considering a subscription so the kids could start learning guitar/ukulele BUT Yousician’s music library is sorely lacking and even biased. It’s all been “Columbused”! They have NO African American artists in the Funk category. NONE, as in zero, zilch, in FUNK?!? They include only 2 African American Artists in the Blues category. They have NO Latin music category and I could not find a single Latin song in any category, not even Latin Jazz, and there was NO Soul/R&B category either which is probably good since their music librarian apparently has an aversion to people of color. And it follows that there are no Hip-Hop or Rap categories. One has to go pretty far out of one’s way to create a library of American music that is this non-inclusive.

Please take the blinders off your ears, or hire a new music curator. How can you entirely exclude important, gigantic artists and genres of American music??
I’m sticking with Playground Sessions, which has been great for me for piano (I’ve progressed more in 6 months than I did over 3+ years of in person lessons.)

by 6ixgaming

I have been taking piano lessons since I was six, and now I am seventeen, and I have advanced greatly. I can now play songs without even needing help. As a seventeen year old, I wanted to find an app to improve my skills without having to pay money. When I press on the experienced button in the beginning of the app, it still takes me to easy things I already know how to do! Please make the experienced button take you to challenging lessons that can teach you different things than the NOTES of the PIANO! My second complaint is that it only lets you learn for TEN MINUTES a DAY?! Like, are you that thirsty for money? If you make it an hour I would be happy, because I usually practice piano for an hour and a half daily. But, TEN minutes?! That’s not nearly enough for a person to learn ANYTHING without buying your premium! I deleted the app recently because it just didn’t help me at ALL! If you’re a professional piano player and don’t want to spend money on a music app, don’t even download this, it won’t help you AT ALL.

by Summer623

Don’t get me wrong, this app is great, but the reason it’s three stars is because it teaches too fast and the hand placement is incorrect.
I feel that the app expects me to know chords, but I have no idea what that is, and though I missed every chord in the practice, it still made me do a song with mostly chords.
Then in the practice, I went to the bottom of my screen and pressed the hands for the placement, since the app said I was doing all of the wrong notes although I was, and the hand placement was uncomfortable, and wrong.
You’re supposed to place your fingers two keys away from each other, putting your left pinky on the “C” key, and then lay the rest of your fingers on the remaining white keys.
Then, you put your right thumb on the “C” key that’s two keys away from your left thumb, and place your remaining finger on the next four white keys.